Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store) Reviews
Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store)
No.999 Zhongxin Avenue East, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
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Holiday Inn Express Suzhou Industrial Park (Suzhou Olympic Center Store) Guest Reviews
4.7/5
Outstanding
2624 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2624)
Positive reviews(2576)
Reviews with photos/video(617)
Delicious breakfast(331)
Easy to get around(249)
Friendly front desk staff(248)
Convenient for shopping(142)
Convenient parking(109)
Close to metro(92)
Perfect for business trips(47)
Tasty coffee(35)
Negative reviews(48)
Kkaatteebb
1 Queen Bed Standard
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on May 19, 2024
Great location for business trip in the area. Good hotel features. A little noisy next to the elevator but that’s normal. Good choice of breakfast and helpful staff.
Response from Property: Dear Guest,Thank you for your feedback on your recent business trip to our hotel. We are delighted to hear that you found our location to be excellent for your business needs.We are also pleased to know that you were satisfied with the breakfast options available. Our staff strives to provide a variety of delicious breakfast items to cater to all tastes, and we are glad that you found them to be a good choice.We are grateful for your praise of our helpful staff. Our team is committed to providing exceptional customer service and going above and beyond to ensure our guests have a pleasant experience.During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them. We hope to welcome you back in the future and continue to provide you with a comfortable and enjoyable experience.Best Regards,IHG Social Listening Team
Erwin Bryan Utchanah
1 Queen Bed Standard
Stayed in Feb 2024
Business travelers
5 review
4.5/5
Great
Posted on Mar 18, 2024
It is a stop by or stop over for business travellers in the middle of the City on an Olympic Sports Complex
Food is sufficient with good choices for all tastes.
Response from Property: Dear guest, Thank you for your feedback. We are delighted to hear that you found our hotel convenient for business travelers in the heart of the city, with its proximity to the Olympic Sports Complex. We strive to provide a diverse range of food options to cater to all tastes, and it's reassuring to know that you found our selection sufficient.We are committed to ensuring that our guests enjoy a comfortable and satisfying stay. If there is anything else you need or any suggestions for improvement, please feel free to share with us. We look forward to welcoming you again in the future.Best Regards,IHG Social Listening Team
Yitzhak
1 Queen bed Standard Single Sofa Bed
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Great location next to Olympic center facilities and mall. Right on the 5 subway.
Response from Property: Dear Guest,Thank you for leaving us a review.It was a pleasure to have learnt you appreciate our hotel’s location, since we are next to Olympic center facilities and mall.We appreciate our guests' comments and we do take this feedback to heart and appreciate you sharing it with us.We look forward to having you stay with us again soon. Sincerely,IHG Social Listening Team
Guest User
1 Queen bed Standard Single Sofa Bed
Stayed in Feb 2023
Couples
6 review
4.7/5
Amazing
Posted on Mar 25, 2023
The rooms are basic, but have all you need. It was not noisy until 8am, later the nearby construction started. Breakfast not really impressive, but ok.
Response from Property: Dear guest, Thank you so much for your review! We appreciate our guests' comments as we use them to improve the overall experience at our hotel. Looking forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Guest User
2 Single beds Standard
Stayed in Jan 2023
Business travelers
1 review
3.7/5
Posted on Feb 26, 2023
A decent hotel, though quite far out from the main action. The breakfast buffet a notable highlight. Shower great. No real complaints though the smell of nicotine from previous occupiers not a strong selling point.
Response from Property: Dear guest,Thanks for choosing to stay with us. We are glad to know that you were satisfied with our hotel's breakfast and the shower.Looking forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Shane
1 Queen Bed Standard
Stayed in Dec 2022
Couples
14 review
5.0/5
Outstanding
Posted on Jan 25, 2023
Overall great service. Though I hope they can do something with the shower area as the water is flowing out when showering.
Response from Property: Dear Guest,Thanks for choosing to stay with us and your recognition of staff services.Your feedback regarding the shower area is important to us and has been shared with our management team.Best Regards,IHG Social Listening Team
Patrick83
1 Queen Bed Standard City View
Stayed in Jul 2023
Couples
51 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Everything fine, thank you 😊
Response from Property: Dear guest, Thank you so much for your review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon. Best Regards,IHG Social Listening Team
Guest User
1 Queen Bed Standard
Stayed in Feb 2023
Travel with friends
1 review
4.5/5
Great
Posted on Mar 27, 2023
well organize hotel, Staff super friendly.
Response from Property: Dear Guest,Thank you so much for taking the time to to write a review.We are very pleased to hear that our staff made your stay pleasant. We look forward to exceeding expectations on your next stay.Best Regards,IHG Social Listening Team
Anonymous User
2 Single beds Standard
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Nice~
Response from Property: Dear guest,Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests, and it's great to know that we've achieved that for you. We look forward to welcoming you back again soon. Have a wonderful day!Best Regards,IHG Social Listening Team
Anonymous User
1 Queen Bed Standard
Stayed in May 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Aug 19, 2023
very nice
Response from Property: Dear Guest,Thank you for taking a moment from your busy schedule to share your experience!I am pleased to see that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Best regards,IHG Social Listening Team
Guest User
1 Queen Bed Standard City View
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
We booked a king-size bed with a city view. The environment was very good. The room was relatively large and the air conditioning temperature was moderate. This was my second stay. I went to a concert. It was very convenient. The hotel service was also very good. They also gave us welcome drinks and fruits.
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Response from Property: Dear guest, hello! Xiaozhi is so lucky to meet you in such a huge crowd! We have comfortable and clean rooms, high-quality down bedding, 24-hour hot water, simple self-service laundry, warm and considerate service and a variety of hot and balanced free breakfast to help guests start a new day. Looking forward to meeting you again! Wish you all your wishes come true! Holiday Inn Express Guest Care Team
SKYC
2 Single beds Standard
Stayed in Nov 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel is the first choice for every concert, and it is very convenient for travel and food.
The front desk service is warm and patient, and special thanks to LEO. And there is support for every concert, which fans will like.
There is also free coffee and drinking water at the front desk, and each room is equipped with fruits and drinks.
The room is clean and tidy, and the proximity to the venue and convenient transportation are the biggest highlights.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您一如既往的支持小智。小智家坐落於蘇州工業園區中新大道東999號,緊鄰奧體中心商業城,不僅讓您輕鬆觀看演唱會,更為您的餐飲、購物和娛樂活動提供了極大的便利。衞生方面,我們注重細節,從房間清潔到公共區域的維護,都力求做到最好,以確保每位客人都能在一個乾淨、整潔的環境中享受舒適的住宿體驗。每一位員工都是我們酒店寶貴的財富,他們的熱情與專業,正是我們服務品質的體現。LEO的耐心與細緻,定會讓您的住宿體驗更加温馨與難忘。衷心期待您的再次蒞臨!祝您生活愉快!智選假日賓客關懷團隊
Guest User
1 Queen Bed Standard
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 22, 2024
I went to Suzhou Olympic Sports Center to watch a concert and booked this hotel. It was super convenient. It was very close to the stadium. The hotel facilities and breakfast were also great. They also thoughtfully prepared fruits, drinks, and concert peripherals!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for giving Xiaozhi a full five points. Xiaozhijia is located at No. 999, Zhongxin Avenue East, Suzhou Industrial Park, close to the Olympic Sports Center Commercial City. It not only allows you to watch concerts easily, but also provides great convenience for your dining, shopping and entertainment activities. We are equipped with a simple but exquisite lobby, a self-service laundry cabinet, simple and warm guest rooms, free parking, a fitness room, and complete supporting facilities to create a comfortable, convenient and reliable accommodation environment. We pay great attention to details and personalized services, and prepare thoughtful gifts such as fruits, drinks and concert peripherals for guests, hoping to add a surprise and pleasure to your stay. Sincerely look forward to your visit again! I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
2 Single beds Standard
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The room is reasonably sized and the bathroom is very uniquely designed. The bed is very comfortable and the air conditioner is very quiet. There is free coffee and tea in the lobby, and the staff can help with it. They also gave us Jacky Cheung's peripherals, which is very thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your visit, and thank you for sharing your stay experience with us in your busy schedule. We have boutique and stylish rooms, equipped with high-quality light luxury bedding, refreshing and comfortable showers, high-speed wireless network coverage, nutritious breakfast and warm and thoughtful service, etc., to provide you with a comfortable and secure stay environment. Looking forward to meeting you again! I wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
1 Queen Bed Standard
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The best place to watch concerts! They thoughtfully prepared concert supplies and fruits. There is also a large shopping mall next to it with food. Unfortunately, I left early to catch the flight and missed breakfast! Thanks to Reine for the warm reception!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I hope we can look back on the years and grow old together with deep love. Thank you for coming! Xiaozhijia is located at No. 999, Zhongxin Avenue East, Suzhou Industrial Park, close to the Olympic Sports Center Commercial City. It not only allows you to watch concerts easily, but also provides great convenience for your dining, shopping and entertainment activities. Our partners have always adhered to the principle of "guests first, service first", and use their enthusiasm, professionalism and care to provide high-quality services to every guest. Looking forward to seeing you next time! I wish you a happy life and a smooth work! Holiday Inn Express Guest Care Team