Orange Hotel (Suzhou University East Ring Road Subway Station) Reviews
Orange Hotel (Suzhou University East Ring Road Subway Station)
No.1320 Donghuan Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215021, ChinaView Hotel Details
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Orange Hotel (Suzhou University East Ring Road Subway Station) Guest Reviews
4.8/5
Excellent
1902 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1902)
Positive reviews(1887)
Reviews with photos/video(365)
Friendly front desk staff(380)
Easy to get around(346)
Convenient location(286)
Classy environment(245)
Delicious breakfast(204)
Close to metro(184)
Awesome amenities(126)
Many amenities(66)
Negative reviews(15)
Guest User
Deluxe Queen Room
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Aug 10, 2023
Very well maintained and clean hotel. European / Western-style room with all features and amenities. Staff is very welcoming and helpful.
Highly commended. Will definitely come back.
Response from Property: Thank you for your praise and encouragement. We will continue to work hard to bring more and better services to more customers.
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 12, 2024
I came here for an exam. It's close to Soochow University. Thanks to Xiaogu at the front desk for his considerate service.
Original TextTranslated by Google
Response from Property: Hotel reply:
[Free parking, free self-service laundry, free luggage storage] Hehe~ Yes, dear, the staff of our hotel are very enthusiastic and are very patient in treating every traveler~
Guest User
Business Queen Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 4, 2024
It's pretty good. The facilities are complete and the hotel is clean. It's also close to the subway entrance. There are a few parking spaces at the entrance of the store. There is also a parking lot 200 meters away from the store. Parking tickets are given when you check in. The service is very good. The free breakfast area is a buffet with both Chinese and Western food.
Original TextTranslated by Google
Response from Property: Thank you for your high praise and sharing with everyone. Our dedicated service has been recognized by you, which is our best reward. We look forward to your and your friends' continued stay next time. Wish you all the best! [Free parking, free self-service laundry, free luggage storage]
Jungkookkkkkk
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 26, 2024
The hotel I booked for the IELTS test at Soochow University is very comfortable! Very clean! Very quiet! It is also very close to Soochow University. I recommend it to all the students! The picture is a bit blurry because it was taken from the video
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise. Thank you for your full praise and sharing with everyone. Our attentive service has been affirmed by you, which is our best reward. I look forward to your and your friends' continued stay next time, and wish you all the best! [Free parking, free self-service laundry, free luggage storage] The good comments of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey! Thank you very much for your praise of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 11, 2024
I chose Huazhu Orange Hotel for this business trip. The room was clean and tidy, the breakfast was rich in variety, and the front desk service was proactive and enthusiastic. It is suitable for business trips and I will continue to book it next time.
Original TextTranslated by Google
Response from Property: Dear guests, Dear guests, thank you very much for your praise and sharing with everyone. Our attentive service has been recognized by you, which is our best reward. We look forward to your and your friends' continued stay next time, and wish you all the best! [Free parking, free self-service laundry, free luggage storage] We have received good reviews from our hotel, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again, and wish you a pleasant journey! Thank you very much for your praise of our hotel, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again, and wish you a pleasant journey
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 5, 2024
The lady at the front desk was very nice and this stay was a very comfortable experience. The room had a large window with a tree view, which was pleasing to the eye and put me in a good mood.
Original TextTranslated by Google
Response from Property: Thank you for your high praise and sharing with everyone. Our dedicated service has been recognized by you, which is our best reward. We look forward to your and your friends' continued stay next time. Wish you all the best! [Free parking, free self-service laundry, free luggage storage]
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Other
1 review
Outstanding
Posted on Apr 2, 2024
The hotel is close to the subway entrance. Miaomiao at the front desk upgraded my room type. The service is also very good. The environment is also good. It is also convenient nearby. Overall it is OK... [呲牙]
Original TextTranslated by Google
Response from Property: Thank you for your high praise and sharing with everyone. Our dedicated service has been recognized by you, which is our best reward. We look forward to your and your friends' continued stay next time. Wish you all the best! [Free parking, free self-service laundry, free luggage storage]
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Travel with friends
7 review
Outstanding
Posted on Mar 23, 2024
Very good. The front desk service is very good. I am here to travel. There are many nearby attractions. Let's travel together. Miaomiao gave me a bottle of water.
Original TextTranslated by Google
Response from Property: Thank you for your perfect review and sharing it with everyone. Our attentive service has been recognized by you, which is our best reward. We look forward to your next stay with your friends and wish you all the best! [Free parking, free self-service laundry, free luggage storage]
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
16 review
Outstanding
Posted on Mar 7, 2024
The house is relatively small and is an older type of house. The sanitary services are quite good and the location is also good. It is close to the viaduct and there are snack bars around. There is a sufficient supply of oranges downstairs.
Original TextTranslated by Google
Response from Property: Thank you for your full praise and sharing with everyone. Our attentive service has been recognized by you, which is our best reward. Thank you for your praise of Brother Li. He has a good service and has been praised by many guests. I believe that with your praise, he will work harder to serve more guests. We look forward to you and your friends staying next time. Wish you all the best! [Free parking, free self-service laundry, free luggage storage]
AIbert
Deluxe Queen Room
Stayed in Mar 2024
Other
3 review
Very Good
Posted on Mar 5, 2024
The room is okay, more suitable for business trips. There are too few breakfast varieties, I hope it can be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed review. We apologize for the problems you encountered during your stay. We never want our guests to have a bad experience and I will make sure that the issues you raised will be thoroughly investigated. If it is convenient, I hope to learn more about the situation during your stay so that we can improve the hotel's facilities and services. Thank you for staying at our hotel and we hope to continue to serve you next time.
Guest User
Business Queen Room
Stayed in Feb 2024
Travel with friends
2 review
Outstanding
Posted on Feb 28, 2024
I brought my child to Soochow University for an exam and stayed at the nearby Orange Hotel. The hotel has an excellent location, the rooms are clean and tidy, and the stay experience is great. Recommended, recommended.
Original TextTranslated by Google
Response from Property: Thank you for your high praise and sharing with everyone. Our dedicated service has been recognized by you, which is our best reward. We look forward to your and your friends' continued stay next time. Wish you all the best! [Free parking, free self-service laundry, free luggage storage
Guest User
Deluxe Queen Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 4, 2024
The service attitude is great! Highly recommended
Original TextTranslated by Google
Response from Property: Thank you for your high praise and sharing with everyone. Our dedicated service has been recognized by you, which is our best reward. We look forward to your and your friends' continued stay next time. Wish you all the best! [Free parking, free self-service laundry, free luggage storage]
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 16, 2024
The environment is good, there is free parking, takeaways are delivered to your door by robots, and it is also convenient to take the subway to nearby attractions.
Original TextTranslated by Google
Response from Property: Thank you for your high praise and sharing with everyone. Our dedicated service has been recognized by you, which is our best reward. We look forward to your and your friends' continued stay next time. Wish you all the best! [Free parking, free self-service laundry, free luggage storage]
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
1 review
Posted on Feb 17, 2024
What I want to say is that sleeping near the viaduct is not good. It is really noisy. It is okay during the day, but it is very easy to fall asleep at night. I am always woken up. The hygiene is very poor. There is unwashed menstrual blood and body hair on the bed sheets.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed review. We apologize for the problems you encountered during your stay. We never want to let guests have a bad experience, and I will make sure to thoroughly investigate the issues you mentioned. If it is convenient, I would like to learn more about your stay so that we can improve the hotel's facilities and services. Thank you for staying in our hotel and I hope to continue to serve you next time.
Tuziyi
Deluxe Queen Room
Stayed in Feb 2024
Family
20 review
Very Good
Posted on Feb 15, 2024
The location of the room is not bad, and it is very close to the subway station, so it is quite convenient to travel. The room is a bit small overall, and the bathroom is almost full for one person. After we arrived, the front desk upgraded us to a room type, and it was acceptable for a little extra money. The only shortcoming is the breakfast. It seems that because there are so many people, the service is not very timely, and many things are gone.
Original TextTranslated by Google
Response from Property: [It is within walking distance of Pingjiang Road and Guanqian Street, no restrictions on cars, and there is a subway line 1 (Donghuan Road) station at the door] [Free parking, free self-service laundry, free luggage storage] Thank you for your good comments. We have fed back your suggestions and will make improvements as soon as possible. If you have any room problems next time you stay, you can contact the front desk at any time to help you solve them. Looking forward to your next visit and wish you all the best! [Quiet soundproofing, good sleep all night]