Four Points by Sheraton Suzhou Gusu
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Suzhou
Four Points by Sheraton Suzhou Gusu
New to Trip.com
No.3099 Renmin Road, Gusu District, Suzhou, Jiangsu, China
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We Price Match
Last booked 4 hrs ago
China travel essentials
Easy to reach
Delicious breakfast
Most card payments accepted
Currency exchange
Newly renovatedShow more
Amenities
Fitness RoomFree
Public parkingFree
Car Charging Facilities
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Café
All amenities
Property Description
The hotel is located near several commercial complexes, close to the city transport hub. 1.1km from Suzhou Railway Station, 2 Min walk to Suzhou Metro Line 2 and Line 6, The transportation is very convenient, and 40 Min drive to Sunan Shuofang International Airport .
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9.4/10
OutstandingClean and comfortable room, good service
All 122 reviews
Surroundings
Metro: Pinghelu
(280m)
Metro: Pinglonglu East
(620m)
Airport: Sunan Shuofang International Airport
(32.5 km)
Train: Suzhou Railway Station
(1.7 km)
Train: Suzhou Industrial Park Railway Station
(10.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Nailong Family Room
1 King bed
45m² | Floor: 5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
City View Senior King Room
1 King bed
41-45m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Octonauts Family Room
1 King bed
45m² | Floor: 3
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Classic Ultraman Family Room
2 Double bed
43m² | Floor: 3
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Suites
1 King bed
58-62m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Atrium View King Room
1 King bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Atrium View Double Room
2 Double bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
2-bed Room With City View
2 Double bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
City View Senior Double Room
2 Double bed
41-45m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Family Connecting Room
1 King bed and 2 Double bed
41m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Handicap Room
1 King bed
36m² | Floor: 2
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Queen Room With City View
1 King bed
35m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
122 reviews
36 guest in a row gave their stay a positive rating.
- Cleanliness9.5
- Amenities9.4
- Location9.5
- Service9.3
Average for similar properties in Suzhou
Review summary
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Breakfast Offerings: The breakfast offerings received consistent praise, with a mix of Chinese and Western options, fresh fruit, and local specialties like wontons and Shengjianbao.(based on 23 reviews)
Dongxihebi
July 20, 2025
The hotel is very close to Suzhou Station, and the transportation is very convenient. It is just at the exit of Pinghe Road on Line 6. The service at the front desk is very good, especially Ann Ding. I am sensitive to smells, and there is still a little decoration smell in the room (after all, it is a newly opened hotel), and an air purifier was immediately arranged. The breakfast is also quite rich, with both Chinese and Western food. What is more surprising is that there is also a self-service laundry room, which is indeed much more convenient for traveling with children. I will choose to stay next time👍
Original TextTranslation provided by Google
Guest User
July 6, 2025
The hotel is very good in all aspects, clean and tidy, the stay experience is very good, it is very suitable for business trips and tourism, the transportation is very convenient, the service attitude of Ella at the front desk is also very good, and she provided me with very good service during my stay in the hotel. I recommend everyone to stay in this hotel.
The service at the front desk: very good, especially praise again
Original TextTranslation provided by Google
Anonymous User
June 21, 2025
The hotel is very new, but still too new, with a new smell. The hotel as a whole is still quite design-oriented, with good design of the central patio and texture of the elevator. The interior of the room is business-style, simple and light luxury, and new hotels are also equipped with intelligent facilities, but the basin in the bathroom drains too slowly, I don't know if everyone is like this or if I just encountered a poor quality one, and the bathroom supplies are average. The breakfast is relatively rich, mainly Chinese food, but also Western pastries and bread, everything you need is available. The set meal came with two glasses of Suzhou craft beer, ale and stout, which was pretty good.
Original TextTranslation provided by Google
qazwsx1112
June 13, 2025
The TV in the room first had a remote control that didn't match, and then it would quit when watching cable TV. It's directly operated by Marriott, but ** is the cheapest. As a senior Ctrip user, I'm a little unhappy. The front desk service is average, and the new decoration has a lot of investment in aromatherapy, which is still a bit pungent. The room is okay
Original TextTranslation provided by Google
Mengxiangshichengweidingjimeimo
June 16, 2025
During the few days in Suzhou, it was a wise choice to choose to stay in this hotel! The location is excellent, and it is only a three-minute walk to the subway station. It is very close to popular attractions such as Pingjiang Road and Suzhou Museum, and it is super convenient to travel. The front desk brother Alex is even more enthusiastic and thoughtful. He answers all questions and you can feel that he is really serving with heart!
The buffet breakfast also has a rich Suzhou-style breakfast. The hotel has a hollow courtyard. It is very photogenic to check in in front of the two words "Gusu".
The interior decoration style is very business-like, but even if you are traveling, this is an ideal place to stay that is worth recommending. Next time I come to Suzhou, I will definitely choose here!
Original TextTranslation provided by Google
Anonymous User
June 7, 2025
The overall stay was very nice, with convenient parking, bus and subway stations at the door, and a three-piece suite visible from the window. Mr. ROBIN at the front desk answered all my questions one by one, and the room service was very professional even though I don't know their names. As a graduate of hotel management, I decisively chose to extend my stay.
Original TextTranslation provided by Google
Guest User
June 26, 2025
We stayed at the hotel on the first day of opening. The breakfast was very good, with a wide variety of options, including three kinds of cheese! The two-night package included a beer experience and a toiletries bag each night.
PS. The new hotel mattress had a smell that affected my sleep.
Original TextTranslation provided by Google
Guest User
June 4, 2025
The hotel is newly opened, very clean, no odor from renovations
The location is very convenient to the attractions, and the subway is only a 3-minute walk away
The only thing I was very satisfied with during this trip to Suzhou was the breakfast in the hotel restaurant, which was rich in variety and tasted great
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Fitness Room
Free
Public parking
Free
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Café
Taxi booking service
Currency Exchange
Robot Service
Meeting Room
Additional charge
Business Center
Secretarial Services
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Free
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
24-Hour Front Desk
Host Welcome Service
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Electronic Identification Registration
Currency Exchange
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack Bar
Café
Bar
Lobby Bar
Room Service
Health & Wellness
Fitness Room
Free
Activities
Table Football
Public Areas
Water Purifier
Elevator
Central Ventilation System
Humidifier
Barbecue
Additional charge
Robot Service
No Smoking in Public Areas
Smoking Area
Garden
Public Audio System
Non-Smoking Floor
Cleaning Services
Clothes Dryer
Clothes Steamer
Guest Laundry
Free
Dry Cleaning
Additional charge
Laundry Service (Off-Site)
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Slippers
Children's Toys
Kids' Toothbrush
Business Services
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Accessibility
Braille Signage
Handrails in Stairways
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra cot: Free |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 69.00 (approx. NZD 16.00) per person |
Children over 1.4m in height | CNY 138.00 (approx. NZD 32.00) per person |
Adult | Buffet:CNY 138.00 (approx. NZD 32.00) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. NZD 115.93) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 165
The hotel is located near several commercial complexes, close to the city transport hub. 1.1km from Suzhou Railway Station, 2 Min walk to Suzhou Metro Line 2 and Line 6, The transportation is very convenient, and 40 Min drive to Sunan Shuofang International Airport .