Crowne Plaza Suzhou East Taihu
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Crowne Plaza Suzhou East Taihu

Opened in 2024
No. 2777, Kaiping Road, Wujiang District, Suzhou 215200, Jiangsu Province P.R, China, Wujiang District, Suzhou, Jiangsu, China
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Crowne Plaza Suzhou East Taihu is nestled in the heart of Suzhou Bay East, the business hub of Taihu New City. where it blends urban vitality with leisure and holiday fun. This creates a comfortable experience integrating upscale accommodation, signature dining, conference and exhibition facilities, and well-appointed health and leisure amenities. Dedicated to guest-focused experiences, we aim to help modern business travelers be productive. Inspired and restored in pursuit of a successful work-life balance.Show More
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hotel overview picture
Last booked 48 mins ago on our site
Highlights
Ideal location
Free parking
Newly opened
Varied breakfast
Newly renovated
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Amenities
Luggage StorageFree
Currency Exchange
Languages Spoken at Front Desk
Taxi booking service
Kids' Club
Executive Lounge
2 Restaurants
Indoor swimming poolFree
All Amenities
Property Description
Crowne Plaza Suzhou East Taihu is nestled in the heart of Suzhou Bay East, the business hub of Taihu New City. where it blends urban vitality with leisure and holiday fun. This creates a comfortable experience integrating upscale accommodation, signature dining, conference and exhibition facilities, and well-appointed health and leisure amenities. Dedicated to guest-focused experiences, we aim to help modern business travelers be productive. Inspired and restored in pursuit of a successful work-life balance.
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4.8/5
Excellent
Cleanliness4.8
Amenities4.8
Location4.8
Service4.8
All 612 Reviews
Surroundings
Metro: Suzhouwan East
(760m)
Metro: Songling Dadao
(1.8 km)
Airport: Sunan Shuofang International Airport
(55.3 km)
Train: Suzhou Railway Station
(27.4 km)
Train: Shengze Railway Station
(28.8 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

1 King Standard
12

1 King Standard

1 Queen bed
50m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Room
13

Standard Room

1 Queen bed or 2 Single bed
40-50m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1 King Standard City View
11

1 King Standard City View

1 Queen bed
50m² | Floor: 17-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2 Double Standard City Wiew
7

2 Double Standard City Wiew

2 Single bed
40-45m² | Floor: 17-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Upgraded Standard Room City View
11

Upgraded Standard Room City View

2 Single bed or 1 Queen bed
40-50m² | Floor: 17-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2 Double Standard
7

2 Double Standard

2 Single bed
40-45m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Queen Room
7

Executive Queen Room

1 Queen bed
50m² | Floor: 18,22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Grand Suite
9

Grand Suite

1 Queen bed
92m² | Floor: 19-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.8/5
Excellent
612 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.8
Average for similar properties in Suzhou
Most Mentioned
N‍F‍F‍S‍l‍u‍z‍h‍i‍q‍i‍a‍n
February 15, 2025
Crowne Plaza is a trustworthy brand hotel. This time I stayed at the East Taihu Hotel in Wujiang District, Suzhou for four consecutive nights. I was very satisfied with the hotel facilities, environment, service, and catering. ① The hotel facilities are very new, the room is large enough, 50 square meters, the bedding is soft and comfortable, the snacks and drinks in the refrigerator are free, the high-speed elevator, the air conditioning is powerful, the Internet speed is fast, and the parking and entry are convenient without registration and verification procedures. ② The service is proactive. Miss An An at the front desk has taken the initiative to contact us before check-in, and also helped us upgrade the room to 21F (total height 22), and also added WeChat, always caring about our check-in situation and needs, which is very considerate. The room service is also very timely, and the room has been cleaned up every day when I come back from going out. ③ The buffet dishes in the morning are relatively rich, with Chinese and Western dishes to choose from, and the dishes are adjusted every day. ④ There are large shopping malls MixC and Sino-Ocean Future Plaza near the hotel, which are very convenient for dining and shopping. The attractions include Jingsi Garden, Wangong Dike, Suzhou Bay Cultural Plaza, and East Taihu Ecological Park.
Original TextTranslation provided by Google
m‍m‍m‍y‍w
March 11, 2025
I was very satisfied with this trip. Thanks to An'an for her service. I contacted the room in advance before checking in to inquire about my needs. The baby fence was installed as soon as I entered the door. There was a swimming pool that my husband liked and a children's playground that my baby liked. Good reviews. The buffet dinner and breakfast were also very good. There were a lot of varieties and the taste was very good. I could eat foie gras caviar in the evening and freshly squeezed watermelon juice in the morning. I will come again next time
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 10, 2025
It was beyond my expectation. I bought a superior room voucher with buffet dinner, and I noted that I wanted a quiet room when I made the reservation. When I arrived at the store, the beautiful front desk lady Nuo had arranged a quiet city view room (one level higher than the original room type). The room was large, well decorated, with a sense of design, large space and bright. The buffet dinner was great, with fresh ingredients, proper cooking and rich variety. The swimming pool and children's playground were all loved by the children. They played like crazy. They woke up at six o'clock the next day and fell asleep again at eleven o'clock. The beautiful front desk lady Nuo arranged a late check-out for me. Thank you. A pleasant experience, I will come again next time.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2025
I have always wanted to buy this hotel recommended by my friend, but unfortunately all the rooms with executive lounges were booked during the Chinese New Year. I checked Dolphin two days ago and found that there were still rooms available on the seventh and eighth days of the Chinese New Year. The price was also very good, so I decided to buy it. For people like us who spend half our lives on long-distance trips abroad (my two elders at home don’t like flying very much), coming to Xiadong Taihu Lake means spending a vacation. After all, if you have the sea in your heart, you can feel the Maldives everywhere. I heard that the owner of this hotel used to be in the catering business, so the food is pretty good. The afternoon tea includes pizza, French fries, shrimp cakes, crispy meat, very hard dishes, fruit desserts, drinks, snacks, biscuits, etc. After having afternoon tea, the room was ready. I was ready to go upstairs. I found that there were also fruit drinks and biscuits upstairs. Some hotels also have them, but I have never seen such generous ones. The evening tea in the executive lounge The food is quite exaggerated. Caviar and foie gras are free, and Buddha jumps over the wall can be ordered separately. Because there are so many people, it takes a long time to order a round. This is understandable during the Chinese New Year. The quality of the dishes is still good, and the overall online. The desserts and fruits are relatively ordinary, but the hot dishes taste pretty good~~ The choice of wine is also OK, and there is Perrier. Although the glass bottle of Perrier is not expensive now, the sincerity can still be felt~~ The swimming pool, gym, and children's playground are all available. Unfortunately, there is no hot spring pool or sauna. The gym is also relatively simple. The children's playground is relatively young, but it is better to have it than not. It didn't prevent me from playing the elliptical machine in their gym for 30 minutes. To be honest, the equipment quality of their gym is still good, and they have a yoga room where you can bring your baby to play! The breakfast on the second day was eaten in the buffet restaurant on the first floor. It was very rich. The Aozao noodles and vermicelli soup are now made. The plum cake and pot stickers were also delicious. I found a very surprising honeycomb over there. I haven't seen it for a long time. It seems that IHG has such a thing. I quickly dug a piece~~ Thanks to our housekeeper RITA. She contacted me a day in advance and asked if I had any requirements. I said that I was traveling with my parents and hoped that the two rooms would be together. Sure enough, our rooms were opposite each other. If you need or want to know the details, you can consult WeChat. It is extremely convenient! Finally, the day we left, we delayed the check-out to 2 pm. The child ate an ice cream outside and gave me a bite. It was too greasy. I wanted to ask the hotel if I could have a cup of coffee in the lounge. The hotel said that it was okay without checking out. I went in and found that their afternoon tea started at 12:30, and there was another row of hard dishes. I was welcome. I also solved lunch here~~
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Ningmeng🍋guojiang
March 4, 2025
Tired of staying at home for staycation, I took a fancy to the newly opened hotel of IHG. The swimming pool + children's playground meet the needs of families with children. Next door is the Holiday Inn Express of the same group, sharing a parking lot! It is a bit far from East Taihu Lake. I drove to Suzhou Bay Sports Park for lunch and basically never left the hotel! I booked the executive lounge benefits and turned on the feeding mode. The afternoon tea was really average. The snacks and snacks were not delicious, but the breakfast and dinner tasted very good. There was indeed Buddha Jumping Over the Wall for dinner, foie gras and caviar were unlimited, and there were many breakfast options! The air conditioner in the room could not lower the temperature. It was quite hot. It seemed just right when the weather was cold. I don't know what it would be like when it was hot! The small refrigerator was free on the first day, and there was plenty of drinking water. Drinking water was also provided in the corridor! The double sinks would not conflict, the supplies were Borghese, and the bath water was quite large! The room service was very good, very enthusiastic, and greeted at the meeting! In terms of service, there were many staff standing in the lobby, who would give guidance. There were really many people, like training! As a member, when I checked in, I asked if I could check out late, but they said the hotel was full. It was unbelievable because it was a weekday! So I asked another staff member the next day, and they said yes. In the end, we arranged other activities and gave up the late check-out. I just had some doubts about this service! The hotel swimming pool is very good, divided into 2 pools, which can meet the needs of both large and small. The gym is quite large and well-equipped. The children's playground is suitable for preschoolers, which is greatly affected by the outdoor temperature. It is good to have such a place for children to walk. It is recommended to strengthen ventilation! Overall, it is a hotel worth staying in!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2025
Pig Feeding Hotel, hahaha, I booked a package with executive lounge, I felt like I was eating all the time. I arrived at the hotel at 2:30, and I was attracted by the black, white and gold lobby. When checking in, the child showed off juice, biscuits and fruits on the side. Miss Ann checked me in. She was gentle and beautiful, efficient and considerate of the guests. After putting down the luggage, I went to the lounge on the first floor to eat. There were all kinds of snacks, pizza, drinks and desserts, which were replenished in time. The drinks were Evian and sparkling water. The most comfortable thing was that there was an outdoor area, and I didn't get tired of staying there for an afternoon. The double bed in the room was very special. The beds were divided into two sides and did not disturb each other. The two basins in the bathroom were also opened independently. The white color of the room was eye-catching. The mini bar was also free. After afternoon tea, I went to the gym to digest the food. The gym was a little small and there were not enough equipment. I went to the lounge at 7 o'clock and waited for a while. The caviar and foie gras were replenished in time, the Buddha Jumps Over the Wall bibimbap was delicious, and other dishes were also good, but because there were many people, I felt that there was a period of time in the middle that the replenishment was not timely. The most surprising thing was that I had two hard dishes at almost 8 o'clock, pork ribs and pig's trotters. The pig's trotters were especially delicious, but my stomach couldn't hold them anymore, hahaha. The breakfast on the second day was also great, suitable for Chinese stomachs, with many varieties and good taste. Those who like Western food may have to give up, as the Western dishes and varieties are average. In short, it is a hotel worth staying at.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 26, 2025
I stayed here for the second time for the service of Xiao Tang at the front desk. This time, my family's elderly celebrated his 90th birthday. The room was decorated very warmly, with balloons, cakes, and candles. It was great! In the evening, the dishes in the hotel's Chinese restaurant tasted really good, and the breakfast was as rich and delicious as always! I will come again if I have the chance. This is a hotel worth recommending!
Original TextTranslation provided by Google
S‍e‍r‍i‍n‍e‍.‍S
February 25, 2025
This time I came to Suzhou for a staycation for the hotel's executive lounge. Overall, I was very satisfied. The food and beverages fully met my expectations. The housekeeper Grace was very patient and considerate. She communicated with me by phone one day in advance about the room type and check-in time, and solved the problem for me in time during the check-in stage. Thank you! I was generally satisfied with the room facilities. The only drawback was that the room was too stuffy. The window could only be opened a little and the air conditioner could not be turned on.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 19, 2025
As a newly opened hotel, the facilities are very complete, the decoration style is very grand, there is a heated swimming pool for swimming, the service is also in place, and the delivery is very fast. The hotel manager An An took the initiative to add WeChat the day before check-in to arrange a room that I was very satisfied with. When she learned that it was my birthday the next day, she also sent a cake, which was very thoughtful and meticulous. The hotel's buffet breakfast and dinner are also very good!
Original TextTranslation provided by Google

Services & Amenities

Kids' Club
2 Restaurants
Indoor swimming pool
Children's Playground
Spa
Fitness Room
Meeting Room
2 Restaurants
全日制餐厅
Certifications: Halal restaurant
Style: Buffet
Cuisine: American, Asian, British, Chinese, European
Open for: Breakfast, Dinner
Special dietary options: Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Thurs] 06:30-10:00, 17:00-20:30,[Fri] 06:30-10:00,[Sat - Sun] 06:30-10:30, 17:00-20:30
荣府中餐厅
Style: A la carte
Cuisine: Cantonese, Chinese, Local
Open for: Lunch, Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 11:00-13:30, 17:00-20:30
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property 1 day in advance by phone

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 3 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Asian, Halal, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 84.00 (approx. NZD 20.20) per person
Children over 1.4m in height
CNY 168.00 (approx. NZD 40.40) per person
Adult
Buffet:CNY 168.00 (approx. NZD 40.40) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. NZD 120.23) per night.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 241
Crowne Plaza Suzhou East Taihu is nestled in the heart of Suzhou Bay East, the business hub of Taihu New City. where it blends urban vitality with leisure and holiday fun. This creates a comfortable experience integrating upscale accommodation, signature dining, conference and exhibition facilities, and well-appointed health and leisure amenities. Dedicated to guest-focused experiences, we aim to help modern business travelers be productive. Inspired and restored in pursuit of a successful work-life balance.

Frequently Asked Questions

What are the check-in and check-out times at Crowne Plaza Suzhou East Taihu?

The check-in time at Crowne Plaza Suzhou East Taihu is 15:00 and the check-out time is 12:00.

Does Crowne Plaza Suzhou East Taihu have a swimming pool?

Yes, Crowne Plaza Suzhou East Taihu has a pool.

Are pets allowed at Crowne Plaza Suzhou East Taihu?

Unfortunately, pets are not allowed at Crowne Plaza Suzhou East Taihu.

Does Crowne Plaza Suzhou East Taihu provide breakfast?

Yes, guests at Crowne Plaza Suzhou East Taihu can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian, Halal, Vegetarian.

How much does it cost to stay at Crowne Plaza Suzhou East Taihu?

Prices at Crowne Plaza Suzhou East Taihu are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Crowne Plaza Suzhou East Taihu?

Sunan Shuofang International Airport is the closest airport to Crowne Plaza Suzhou East Taihu, and it is about 49 mins from hotel by car (55.3 km).

What is the cancellation policy for Crowne Plaza Suzhou East Taihu?

The cancellation policy for Crowne Plaza Suzhou East Taihu varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport55.94KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station27.36KM
Nearest Metro StationSuzhouwan East
Distance to Metro Station0.89KM
Average Price FromNZD269
Hotel Star Rating5