Meijin Full Suite Apartment Hotel (Jinji Lake Expo Center Branch) Reviews
Meijin Full Suite Apartment Hotel (Jinji Lake Expo Center Branch)
Room 320, Building 1, Jinkeywanghu Building, No. 18 Jiarui Lane, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
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Meijin Full Suite Apartment Hotel (Jinji Lake Expo Center Branch) Guest Reviews
4.6/5
Very Good
245 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(245)
Positive reviews(235)
Reviews with photos/video(120)
Friendly front desk staff(43)
Easy to get around(41)
Large rooms(29)
Close to metro(18)
Elevator was OK(12)
Would stay again(11)
Delicious breakfast(8)
Secluded lake view(5)
Negative reviews(10)
Prakash Ranjan
Selected Queen Room
Stayed in Aug 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Aug 19, 2024
language problem with foreigner
Anonymous User
Superior Queen Suite
Stayed in Jul 2024
Family
3 review
1.0/5
Posted on Jul 29, 2024
This is the worst hotel experience I have ever had. When we checked in, we were made to wait in the lobby for more than an hour. Moreover, my husband got angry before we were allowed to check in. If he is good-tempered, I don’t know when we can check in.
The hotel is still under renovation. The smell is very strong and the quilt is also damp.
The table in the room is not designed to be fixed for some reason. It broke when we were dining on the table. I called the front desk and said that it would be handled immediately. However, I waited for almost half an hour and no one came to handle it. When I was urged to handle it, I learned that it was not done. An hour later, a table in another room was also broken. Fortunately, no one was hurt. The person who came to deal with it asked us if we wanted to continue our stay. ? How dare you stay here? But then they said that if you don’t extend your stay, you will compensate us next time you come to stay. This solution is really speechless.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not give you a satisfactory check-in experience. In the future, we will strengthen effective communication between the front desk and the guest rooms, optimize our processes and improve service awareness. We sincerely apologize to you again and hope that we will be lucky enough to receive you next time and give you a different stay experience. In addition, our hotel is a business hotel with simple and elegant decoration style. The hotel transportation is also very convenient. It is only a two-minute walk from Xinghu Street Station of Metro Line 1. We will continue to work hard. All the staff of Love Hotel look forward to your visit again. Jinquan Suite Hotel (Suzhou Jinji Lake Expo Center Branch) Executive Butler Junkai
Guest User
Selected Queen Room
Stayed in Jul 2024
Family
2 review
3.1/5
Posted on Jul 16, 2024
I went there with high expectations at the beginning. I saw all the good reviews but was confused by the male service staff at the front desk. His tone of voice and behavior were impatient. I knew you were busy, but I also waited for two hours. I brought my sister to Jiangsu. Tourism is really questioning your service level. I don’t want to curse even your hotel.
Cleanliness: The bed is quite clean, but the floor has not been swept or mopped. It is really disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not give you a satisfactory check-in experience. We are currently looking into the front desk service issues you reported. We are really sorry for the trouble that has caused you. We will improve it in the future. Customer service awareness at the front desk. We have also reported the hygiene issues to the room manager, and we will strengthen cleaning and supervision of hygiene in the future. I apologize to you again and sincerely look forward to your visit again. I hope I can give you a different stay experience next time. In addition, our hotel is a business hotel with a simple and elegant decoration style. The hotel transportation is also very convenient. It is only a two-minute walk from Xinghu Street Station of Metro Line 1. We will continue to work hard. All the staff of Meijin Full Suite Hotel look forward to your visit again Visit Meijin All-Suite Hotel (Suzhou Jinji Lake Expo Center Branch) Executive Butler Meimei
Wuxianshengshanshuiyuan
Selected Queen Room
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 13, 2024
I didn't have much expectations before booking, especially when I came to the wrong building for the first time and the floor elevators were marked differently. But when I finally went to the front desk to go through the formalities, Jerry, the butler who received me, was very polite, considerate, and felt much warmer. When I arrived at the room, I didn't expect it to be very spacious with reasonable partitions. The bathroom and washroom are separated, with a rest stool and a wall table. There is also a considerate desk and chair office area. The minimalist decoration of the room is eye-catching. Outside the window is the Suzhou Financial Center and the subway. Close by, complete commercial facilities are available.
I didn't take any pictures because I was in a hurry, sorry.
Very cost-effective, recommended by Laisu!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Meijin All-Suite Hotel and taking your precious time to tell us about your stay experience. Our hotel is a business hotel with a simple and elegant decoration style. The hotel transportation is also very convenient. It is 10 minutes' drive from Xinghu Metro Line 1. It only takes two minutes to walk from the street station. We will continue to work hard. All the staff of Meijin Full Suite Hotel look forward to your visit again. Meijin Full Suite Hotel (Suzhou Jinji Lake Expo Center Branch) Executive Butler Meimei
Guest User
Selected Queen Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 1, 2024
One of the most cost-effective apartments I have ever stayed in!
The room is spacious and bright, with excellent lighting and a great view!
The facilities and equipment are complete, all the cups are IKEA mugs, and there is an elegant tea set and a bag of tea on the small tea table in the living room, which is very heartwarming!
It is convenient to travel and has a good location. It takes 3 minutes to walk downstairs to the subway station. It only takes 30 minutes to take the subway to the nearest train station (Suzhou Industrial Park Station)!
Life is convenient, takeout is delivered to the door of the room, and there is a Meiyijia convenience store downstairs, all kinds of conveniences!
Next time I come to Suzhou, I will definitely give it my first choice~~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Meijin All-Suite Hotel and taking your precious time to tell us about your stay experience. Our hotel is a business hotel with simple and elegant decoration style. The hotel transportation is also very convenient. It is 10 minutes' drive from Xinghu Metro Line 1. It only takes two minutes to walk from the street station. We will continue to work hard. All the staff of Meijin Full Suite Hotel look forward to your visit again. Executive Butler Jiajia of Meijin Full Suite Hotel (Suzhou Jinji Lake Expo Center Branch)