eLong Hotel (Soochow University Pingjiang Road) Reviews

Response from Property: Wow! Dear VIP, seeing your praise, all our staff are excited like a group of deer~(≧▽≦). Thank you for your appreciation and recognition of our staff, this is the biggest motivation for us to move forward! The gift you received when you left was a little bit of a gesture of kindness to your friendly cooperation during your stay, and we hope to leave you with a good memory. Hehe, looking forward to your visit again, we will continue to provide you with better and more thoughtful service. May you be happy every day, lucky and always with you! (๑•̀ㅂ•́)و✧

Response from Property: Dear guests, your praise is like the warm sun of spring, which makes us feel extremely gratified and inspired. We are proud to provide you with satisfactory services and facilities. Your appreciation of the laundry service and breakfast options, as well as your appreciation of the surrounding restaurants and attractions, reinforces our belief that quality in the details is right and worth sticking to. At the same time, we're glad to hear that you see us as a top destination for your trip to Suzhou.However, "satisfaction" is only the starting point, and we promise to constantly strive for improvement and look forward to bringing you more surprises in the days to come. May every return bring you the warmth and comfort of home. Thank you again for your support and recognition of our hotel, and we look forward to welcoming you back soon!

Response from Property: Hello distinguished guests! Thank you for choosing our hotel and giving it such a high rating. We are very pleased to hear your praise of our location, the cleanliness of our rooms, and the service attitude of our staff. Every praise is the greatest encouragement and promotion for us. At the same time, we're happy to know that you don't have a language barrier when communicating with your employees. In the future, we will continue to improve the quality of our services, and strive to make every guest enjoy the warmth and comfort of home. We look forward to welcoming you back to this "home" again in the near future and sharing many more quality times with us!

Response from Property: Hello distinguished guests! Thank you for choosing eLong Hotel and leaving such a wonderful review. We are glad to hear that you have spoken highly of our cleanliness and comfort, and that our English speaking service has also been recognized by you. This is the greatest affirmation and encouragement for our work. As a poem says, "Life is full of scenery, and the most beautiful thing is to meet you." We hope that eLong Hotel can become a warm and comfortable home for you during your trip, so that every encounter is full of surprises and warmth. Thank you again for your support and trust, we will continue to work hard to improve the quality of service, and look forward to seeing you again!

Response from Property: Dear VIP, hello! Seeing your evaluation, we feel warm as if we drank a cup of hot coffee. Thank you for your affirmation of our front desk brother and sister and the hygienic aunt, they will work harder to provide quality services to VIPs! At the same time, I am also very happy that you like the bottled water and coffee we gave you, which are small details we prepared carefully. We are deeply sorry about the sound insulation problem. In the future, we will actively improve and try to reduce the factors that may affect the rest of VIPs. Thank you again for your understanding and tolerance in handling this matter. Finally, I look forward to your next visit to enjoy a more perfect stay experience. May every day be filled with sunshine and smiles! (✿◠‿◠)

Response from Property: Dear distinguished guest, hello! We are all happy to see your comments like a blooming sunflower. Thank you for your appreciation of our service staff and recognition of the hotel environment, which is the greatest affirmation of our work. I am glad that you like the lemonade and sour plum juice we prepared for you, as well as the small gift when you check out. These are all prepared for our distinguished guests with our heart, hoping to bring you a surprise and warmth. In the future, we will work harder to improve the quality of our service and look forward to welcoming you again on a sunny day! May you have a good mood every day and live a happy life!

Response from Property: Wow, your praise is like the warm spring sun that warms our hearts! Thank you for your affirmation of our location, environment and service. We are also very pleased to see your love for wireless charging devices. These are the driving forces for us to strive to provide quality services. Here I offer you a full heart of gratitude♡~ I look forward to you choosing us again and enjoying more convenience and comfort. May you have a good mood every day and live a happy life!

Response from Property: Dear distinguished guest, thank you for your thoughtful comments and enthusiastic recommendation of our hotel! We are really happy to see that you like our environment and service~(≧▽≦). The newly opened hotel is to bring you a fresh and comfortable experience! You are right, our front desk brothers and sisters are loved by everyone and flowers bloom when they see them~ Upgrading the room type is our most sincere courtesy to you, and we hope to bring you more surprises. Thank you again for choosing to stay here for one more day, giving us the opportunity to continue to serve you. I look forward to providing you with a more perfect stay experience when we meet again next time! I wish you a happy life and a good mood every day~＠_＠

Response from Property: Dear guest, hello! First of all, we would like to express our sincerest thanks to you. Your satisfaction is our greatest encouragement and support. We are very happy to hear that you like our room facilities, location and staff service. At the same time, we are also very happy to see that you like our small souvenirs. We are deeply sorry about the soundproofing issue you raised. This is indeed an area where we need to improve. Please believe that we will take active measures to solve this problem in order to provide every guest with a better stay experience. Thank you again for choosing our hotel and sharing such a detailed and sincere evaluation. Looking forward to welcoming you again in the near future! May you have a happy life and good luck~♪(^∇^*)

Response from Property: Dear distinguished guest, after receiving your praise, all our staff are as happy as if they have won an Olympic gold medal! Thank you for your recognition of the cleanliness of our room and your affirmation of the guy at the front desk. This is the greatest encouragement to us. We are also very heart-warmed to see that you like our souvenirs. This is the source of motivation for our hard work! Thank you again for choosing to stay at our hotel and sharing such a wonderful experience. In the future, we will continue to improve service quality so that every distinguished guest can enjoy the warmth and comfort of home. We look forward to seeing you again, and wish you a happy life and a happy smile! (灬♥ω♥灬)

Response from Property: Dear distinguished guest, hello! We are very pleased and satisfied to see your comments. We are honored by your detailed description of the hotel's location, services, etc. In particular, the praise for our front desk lady will definitely be very encouraging. At the same time, it also makes us more convinced that only by serving with heart can we get the recognition of distinguished guests. Here, we would like to express our most sincere thanks to you and look forward to your visit again. We hope that every time we provide you with service, we can bring you surprises and satisfaction! I wish you a happy life and all the best!

Response from Property: Dear distinguished guest, hello! We are so happy to see your evaluation that we are like a hot air balloon soaring into the sky~🎈Thank you for your high praise for the facilities, hygiene and service of Yilong Hotel, which is our greatest motivation. I heard that the children also like our restaurant buffet, which is even better! 💯We will continue to maintain high-quality service so that every family staying here can feel the warmth of home. I look forward to you and your family choosing Yilong Hotel again when you come to Suzhou next time! I wish you and your family happiness and full of positive energy every day~🥰🥰

Response from Property: Dear guest, hello! All our staff are very pleased and proud to see your satisfactory evaluation. Thank you for your affirmation of our staff service, room facilities and location. We have always adhered to the service concept of "customer first" to provide the best service to every guest. It's great to hear that you like our robot food delivery service! At the same time, I am also glad to know that you can have a good rest after the concert. Thank you again for your recommendation and support of our hotel! Looking forward to welcoming you again in the near future, we will continue to work hard to improve and create a more comfortable, convenient and warmer stay experience for every guest. I wish you a happy life and good luck!