Guest User
May 19, 2024
In the past, I went to Banyan Tree Anji to take a bath. This year, it was newly opened in Suzhou, so I came to experience it nearby.
The overall experience was very good. They would contact us in advance to tell us about our preferences.
Knowing that I was pregnant, they prepared a maternity pillow and a hypoallergenic pillow for my room, and upgraded me to a suite. At night, they made a bed, gave me a refrigerator magnet, and gave me a little lion doll when I left the hotel.
Unfortunately, the air conditioning in the room was not good, but the follow-up service was also followed up.
The waiter came to order breakfast, and we need to pay attention to the improvement of the quality of the food and the timeliness of the service! There was hair in the breakfast we ordered, and I asked for the egg roll to remove the pepper and everything else, but I was given an egg roll without any filling... This waiter was speechless.
The overall impression of the stay was OK, and we will stay here again in the future. I hope that the hot spring pool can be cleaned in advance next time. Banyan Tree Anji does this better than you. Of course, new hotels can understand it. Come on and improve. Looking forward to seeing you next time.
Original TextTranslation provided by Google