Banyan Tree Suzhou Shishan
Sat, Sep 27
-
Sun, Sep 28
1 night
1 room, 2 adults, 0 children
All properties in Suzhou
Banyan Tree Suzhou Shishan
Opened in 2024
No. 8 of Luxury Hotels in Jiangsu
No. 208 Fenhu Road, Suzhou New District, Jiangsu Province, China, 215011, Huqiu District, Suzhou, Jiangsu, China
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We Price Match
Last booked 48 mins ago on our site
Highlights
Varied breakfast
Most card payments accepted
Free parking
Lots to doAmenities
Indoor swimming poolFree
Spa
Fitness RoomFree
Private parkingFree
Car Rental
Bar
Restaurant
Café
All amenities
9.5/10
Excellent place, cleaned and with all necessary facilities for super comfortable stay.
All 1,096 reviews
Surroundings
Metro: Yushan Lu
(1.0 km)
Metro: Fenhu Lu
(1.4 km)
Airport: Sunan Shuofang International Airport
(37.1 km)
Train: Suzhou Railway Station
(10.9 km)
Train: Suzhou New Area Railway Station
(13.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Mountain View Suite
1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Serenity Room - King
1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Elegant 2-bed Room
2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Elegant Queen Room
1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Elegant Courtyard Room
1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Idyllic Twin Room
2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Garden View Suite
1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Wellbeing Sanctuary Room - Twin
2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Lake View Suite
1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Serenity Room - Twin
2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Wellbeing Sanctuary Room - King
1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Idyllic King Room
1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
1,096 reviews
25 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.5
- Amenities9.4
- Location9.6
- Service9.2
Average for similar properties in Suzhou
Review summary
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Location: The hotel boasts a picturesque location at the foot of Lion Mountain, providing guests with easy access to cultural sites like the Suzhou Museum West Building and Shishan Cultural Park.(based on 198 reviews)
Anonymous User
December 31, 2024
Lovely new hotel, I feel so spoiled by them it’s going to be hard to go back to normal hotels. The room is so so spacious, even without considering the courtyard space. The room was designed with relaxation in mind - bath tub with bath salts, all sorts of tea bags and tea leaves, incense, essential oil. We even got fragrance pouches when we arrived. The hot tub in the courtyard is also really nice to soak in, just a bit cold in winter because you have to walk out from the cozy bedroom into the courtyard. On Christmas Eve they even gave us a cute bamboo muffin cupcake with a snowman topper. Our room came with breakfast, which was a good thing because the hotel is very far from everything else. Breakfast quality is passable, but the restaurant manager on duty on our first two days was much more attentive than the one on our last day, which is ironic as there were more customers on the first two days due to a tour group being there. There are two malls that are about 5-10 mins drive away, but I recommend paradise walk over golden eagle as the former has more shops operating. Apart from the location of the hotel being one downside, another downside was the location of our room as we had to pass through a flight of stairs. So we had to get the staff to help with the luggage since there were too many steps to climb to get to the hotel lobby. Nonetheless it was a very nice hotel! Would recommend for short stays to pamper yourself!
YANG
February 4, 2025
This hotel is very quiet and with very good service. We enjoyed the hot spring inside our facilities and it was an awesome experience.
James Ramsey
February 1, 2025
The facilities were lovely, especially the private hot springs. The staff was friendly and professional.
Roberto Vitri
March 9, 2025
Excellent place, cleaned and with all necessary facilities for super comfortable stay.
Guest User
June 2, 2024
This was our 2nd anniversary and we chose to have a romantic hot spring stay at this resort. The checkin was smooth and we were initially impressed with our room. Later on to my horror, I noticed that people walking by could see our hot spring which was completely exposed. Luckily, the staff were very understandable and switched us to an upgraded indoor room. The ambience of the room was filled with love and my partner was very happy 😉.
Guest User
July 27, 2025
The hotel's location within Shishan Park is fantastic, and the services are well worth the money. Alice, the hospitality ambassador, was attentive and helpful with lost items. I'll definitely choose Banyan Tree next time I visit Suzhou!
Original TextTranslation provided by Google
Guest User
July 25, 2025
The hotel is located at the foot of Lion Mountain, with the mountain visible from above and the lake just outside. A few hundred meters away are the Suzhou Museum West, the Lion Mountain Grand Theater, and the Science and Technology Museum. The rooms are spacious and comfortable, with their own courtyards and hot springs. The breakfast room is beautiful, and while not extensive, the quality is excellent. The staff are friendly and courteous, and the front desk staff were the most impressive. I wish the hotel had more activities. I remember the sunset ceremony at the Banyan Tree Huangshan, which provided drinks and snacks, which was very pleasant. The only singing bowls were a bit disappointing.
Original TextTranslation provided by Google
Qingshanpanyuandaili
July 14, 2025
Facilities: Very new and in line with the standards of a luxury hotel 🏨, smart toilet, Dyson hair dryer. Travel photography service is provided. The underground parking lot has fast charging and slow flushing for everyone to choose from.
Hygiene: Clean and well-decorated, with careful attention to detail. There is a turndown service every night.
Environment: It has the most beautiful scenery of Shishan Park, and there are Rongzhuang Restaurant and Gusu Bridge Noodle House next door, which is very convenient for eating, staying and traveling.
Service: Danny Li (Li Nuoyang) at the front desk has carefully upgraded it, and the hotel has a good experience. There are welcome fruit gifts every day, and the child’s birthday is also prepared 🎂. Before leaving, Lu Jinhai at the front desk also gave a small gift 🎁, Shishan Xiao 🐻, which is really great. Next time I go to Suzhou, I will choose Banyan Tree Shishan, a resort for vacation and leisure. Thank you Xiao Li and Xiao Lu.
Original TextTranslation provided by Google
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Spa
Additional charge
Fitness Room
Free
Private parking
Free
Car Rental
Bar
Restaurant
Café
Taxi booking service
Meeting Room
Multi-Function Room
Secretarial Services
Robot Service
Children's Pool
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals
Additional charge
Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
白云中餐厅
Style: A la carte, Buffet
Cuisine: Asian, Cantonese
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Business hours: [Mon - Sun] 07:00-10:00, 11:30-14:00, 17:30-21:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Pool with view
Towels
Pool lounge
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Taxi booking service
Bicycle Rentals
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Languages spoken
Chinese (Mandarin)
Food & drink
Café
Bar
Lobby Bar
Room Service
Health & wellness
Spa
Additional charge
Fitness Room
Free
Full-Service Spa
Public areas
Gift Shop
Robot Service
Public Audio System
Non-Smoking Floor
No Smoking in Public Areas
Smoking Area
Elevator
Central Ventilation System
Cleaning services
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Desktop Game/ Jigsaw Puzzle
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Club
Kids' Toothbrush
Children's Pool
Business services
Postal Service
Multi-Function Room
Secretarial Services
Fax/Copying Service
Additional charge
Audio Visual Equipment
Wedding Service
Meeting Room
Accessibility
Handrails in Hallways
Handrails in Stairways
Visual Alarms In Hallways
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Extra cot: Free |
Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 154.00 (approx. HK$167.92) per person |
Children over 1.4m in height | CNY 308.00 (approx. HK$335.83) per person |
Adult | Buffet:CNY 308.00 (approx. HK$335.83) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,500.00 (approx. HK$1,635.54) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash