Banyan Tree Suzhou Shishan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Suzhou

Banyan Tree Suzhou Shishan

Opened in 2024
No.8 of Luxury Hotels in Jiangsu
No. 208 Fenhu Road, Suzhou New District, Jiangsu Province, China, 215011, Huqiu District, Suzhou, Jiangsu, China
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hotel overview picture
Last booked 56 mins ago on our site
Highlights
Free parking
Varied breakfast
Lots to do
Amenities
Indoor swimming poolFree
Spa
Fitness RoomFree
Private parkingFree
Car Rental
Bar
Restaurant
Café
All amenities
9.4/10
Outstanding
Excellent place, cleaned and with all necessary facilities for super comfortable stay.
All 978 reviews
Surroundings
Metro: Yushan Lu
(1.0 km)
Metro: Fenhu Lu
(1.3 km)
Airport: Sunan Shuofang International Airport
(37.1 km)
Train: Suzhou Railway Station
(10.9 km)
Train: Suzhou New Area Railway Station
(13.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Mountain View Suite
6

Mountain View Suite

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Serenity Room - King
9

Serenity Room - King

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Elegant 2-bed Room
4

Elegant 2-bed Room

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Elegant Queen Room
4

Elegant Queen Room

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Elegant Courtyard Room
4

Elegant Courtyard Room

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Idyllic Twin Room
9

Idyllic Twin Room

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Garden View Suite
6

Garden View Suite

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Wellbeing Sanctuary Room - Twin
8

Wellbeing Sanctuary Room - Twin

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Serenity Room - Twin
9

Serenity Room - Twin

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lake View Suite
7

Lake View Suite

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Wellbeing Sanctuary Room - King
8

Wellbeing Sanctuary Room - King

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Idyllic King Room
9

Idyllic King Room

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.4/10
Outstanding
978 reviews
Verified Reviews
  • Cleanliness9.5
  • Amenities9.4
  • Location9.6
  • Service9.3
Average for similar properties in Suzhou
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 31, 2024
Lovely new hotel, I feel so spoiled by them it’s going to be hard to go back to normal hotels. The room is so so spacious, even without considering the courtyard space. The room was designed with relaxation in mind - bath tub with bath salts, all sorts of tea bags and tea leaves, incense, essential oil. We even got fragrance pouches when we arrived. The hot tub in the courtyard is also really nice to soak in, just a bit cold in winter because you have to walk out from the cozy bedroom into the courtyard. On Christmas Eve they even gave us a cute bamboo muffin cupcake with a snowman topper. Our room came with breakfast, which was a good thing because the hotel is very far from everything else. Breakfast quality is passable, but the restaurant manager on duty on our first two days was much more attentive than the one on our last day, which is ironic as there were more customers on the first two days due to a tour group being there. There are two malls that are about 5-10 mins drive away, but I recommend paradise walk over golden eagle as the former has more shops operating. Apart from the location of the hotel being one downside, another downside was the location of our room as we had to pass through a flight of stairs. So we had to get the staff to help with the luggage since there were too many steps to climb to get to the hotel lobby. Nonetheless it was a very nice hotel! Would recommend for short stays to pamper yourself!
Y‍A‍N‍G
February 4, 2025
This hotel is very quiet and with very good service. We enjoyed the hot spring inside our facilities and it was an awesome experience.
J‍a‍m‍e‍s‍ ‍R‍a‍m‍s‍e‍y
February 1, 2025
The facilities were lovely, especially the private hot springs. The staff was friendly and professional.
R‍o‍b‍e‍r‍t‍o‍ ‍V‍i‍t‍r‍i
March 9, 2025
Excellent place, cleaned and with all necessary facilities for super comfortable stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2024
This was our 2nd anniversary and we chose to have a romantic hot spring stay at this resort. The checkin was smooth and we were initially impressed with our room. Later on to my horror, I noticed that people walking by could see our hot spring which was completely exposed. Luckily, the staff were very understandable and switched us to an upgraded indoor room. The ambience of the room was filled with love and my partner was very happy 😉.
Q‍i‍n‍g‍s‍h‍a‍n‍p‍a‍n‍y‍u‍a‍n‍d‍a‍i‍l‍i
July 14, 2025
Facilities: Very new and in line with the standards of a luxury hotel 🏨, smart toilet, Dyson hair dryer. Travel photography service is provided. The underground parking lot has fast charging and slow flushing for everyone to choose from. Hygiene: Clean and well-decorated, with careful attention to detail. There is a turndown service every night. Environment: It has the most beautiful scenery of Shishan Park, and there are Rongzhuang Restaurant and Gusu Bridge Noodle House next door, which is very convenient for eating, staying and traveling. Service: Danny Li (Li Nuoyang) at the front desk has carefully upgraded it, and the hotel has a good experience. There are welcome fruit gifts every day, and the child’s birthday is also prepared 🎂. Before leaving, Lu Jinhai at the front desk also gave a small gift 🎁, Shishan Xiao 🐻, which is really great. Next time I go to Suzhou, I will choose Banyan Tree Shishan, a resort for vacation and leisure. Thank you Xiao Li and Xiao Lu.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 13, 2025
Review of Suzhou Lion Mountain Banyan Tree Advantages Architectural style and environment - Fusion of tradition and modernity: Suzhou Lion Mountain Banyan Tree perfectly integrates the traditional Suzhou garden style with the modern resort concept. It is close to the mountains and lakes, and incorporates the traditional architectural elements of Suzhou in its design. The white walls and black tiles show the gentleness and simplicity of Jiangnan. The community space is rich and varied, and a unique landscape garden is constructed. For example, by drawing on the layout of Suzhou gardens, various small courtyards are used to enclose the staggered courtyards, which is like a garden in the garden of Lion Mountain Park, allowing travelers to experience the charm of Suzhou culture up close. - Beautiful scenery: Travelers can not only enjoy the natural scenery of Lion Mountain, but also enjoy their vacation time in an atmosphere where art and technology blend. The lobby has large floor-to-ceiling windows, with a mirror pool outside the window and Lion Mountain in the distance, like a boat sailing under Lion Mountain; at night, the reflection of the sloped roof buildings built by the water echoes the lights at the bottom of the pool, adding beautiful colors. Supporting facilities and services - Good room experience: There are 11 villa buildings scattered on the upper and lower floors of the hotel, with a total of 60 rooms. The room types are divided into courtyard and other courtyards, and all rooms are equipped with hot springs, one room and one private hot spring, which is very private. The courtyard rooms are basically 60 square meters, and there are also spacious courtyards; the other courtyards are 90 square meters suites with a wide view. Some health rooms are also equipped with special yoga mats, elastic ropes, massage boards and singing bowls, etc., which can be used for healing at any time. - Rich dining: Baiyun Restaurant specializes in Cantonese cuisine, and breakfast is mainly semi-self-service Cantonese tea snacks. The newspaper-style menu is unique, and the open food display table provides a variety of buffet dishes. There are also Cantonese dim sum, porridge, Southeast Asian cuisine, American breakfast and other snacks, which are rich in variety and excellent in quality. The "Lion Fortune Afternoon Tea" in the lobby lounge is exquisitely presented, the desserts are uniquely shaped, the salty and sweet combinations are diverse, the drinks are large in quantity, and the cost-effectiveness is high. - Cultural activities and cooperation: With the strategic cooperation with cultural and tourism institutions such as Suzhou Museum, the regional cultural and tourism industry has been further enriched, providing hotel guests with more opportunities to learn about local culture. The opening of the hotel has also led to the transformation of Shishan Cultural Plaza, with new commercial brands settling in and rich and diverse cultural activities, providing guests with diversified leisure options. Overall positioning and significance - Improving the quality of the city: As the first settlement of the world-renowned Banyan Tree hotel brand in Suzhou, it carries the prosperity of regional culture. With its unique architectural style and service concept, it has become a new urban landmark connecting Jinji Lake and Shizishan, improving the style and quality of Suzhou. Insufficient aspects With more guests, there are some mistakes in the chaos, and there are some shortcomings in management. I hope to improve management and strengthen emergency measures for large passenger flow.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 12, 2025
This is the worst hotel I've ever stayed in! First of all, the room smells bad, there's hair in the bathtub, and the outside is all moldy and has no usable value! The service is a mess. I went out before lunch and asked them to start cleaning. As a result, I came back at 5 o'clock and kept ringing the doorbell just to have a conference call! I asked why they didn't come to clean when I called at noon, and she said that the front desk didn't notify me! The front desk is just a decoration! Then the breakfast variety is not only small, but also super bad! I sat down and ordered coffee in the morning, and they came up after I finished breakfast and was about to leave on both mornings! They didn't even prepare coffee for you when you were chatting! I complained to the front desk about the hygiene, but they ignored me! They called us after we checked out and left! The problems that customers had on the first day at the hotel were ignored on the second day! Why are you calling us after you've left! This hotel is not worthy of the name Banyan Tree at all! It's really not as good as the service of a three-star hotel.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2025
The hotel is very comfortable and suitable for vacation. It has good privacy and perfectly avoids the crowds during the summer peak. The room is super large, the facilities are new, and the decoration is textured. The service is also very considerate, with 24-hour butler service. Next time I come to Suzhou, I will choose Banyan Tree Shishan!
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
白云中餐厅
Style: A la carte, Buffet
Cuisine: Asian, Cantonese
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Business hours: [Mon - Sun] 07:00-10:00, 11:30-14:00, 17:30-21:00
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
Extra cot: Free

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 154.00 (approx. NZD 36.02) per person
Children over 1.4m in height
CNY 308.00 (approx. NZD 72.03) per person
Adult
Buffet:CNY 308.00 (approx. NZD 72.03) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,500.00 (approx. NZD 350.76) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Frequently Asked Questions

What are the check-in and check-out times at Banyan Tree Suzhou Shishan?

The check-in time at Banyan Tree Suzhou Shishan is 15:00 and the check-out time is 12:00.

Does Banyan Tree Suzhou Shishan have a swimming pool?

Yes, Banyan Tree Suzhou Shishan has a pool.

Are pets allowed at Banyan Tree Suzhou Shishan?

Unfortunately, pets are not allowed at Banyan Tree Suzhou Shishan.

Does Banyan Tree Suzhou Shishan provide breakfast?

Yes, guests at Banyan Tree Suzhou Shishan can enjoy breakfast during their stay. Breakfast option(s): Chinese.

How much does it cost to stay at Banyan Tree Suzhou Shishan?

Prices at Banyan Tree Suzhou Shishan are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Banyan Tree Suzhou Shishan?

Sunan Shuofang International Airport is the closest airport to Banyan Tree Suzhou Shishan, and it is about 37 mins from hotel by car (37.1 km).

What is the cancellation policy for Banyan Tree Suzhou Shishan?

The cancellation policy for Banyan Tree Suzhou Shishan varies depending on the type of room and booking conditions.

About This Property

Nearest AirportWuxi Airport
Distance to Airport37.24KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station10.89KM
Nearest Metro StationYushan Lu
Distance to Metro Station1.04KM
Average Price FromNZD758
Hotel Star Rating5