Angsana Suzhou Shishan Reviews

Awesome hotel, good breakfast and the hotel is very comfortable. Good check in experience demosnstrated. Location is quiet and good for honeymoon and famoly stay if any. They are so kind to give a bucket of fruits and frontdeak is very helpful

So nice to upgrade to courtyard room. It’s so beautiful and comfortable.

excellent

Stayed for two days to experience the Suzhou Shishan Yuechun, which opened this year. It is next to Shishan Park, and the mountain view is beautiful. I like the tiles in the public areas of the hotel. The room is spacious and bright, and the two-meter bed is very comfortable! The paintings are very Suzhou-style. The hair dryer is a new five-star standard Dyson, and it is also equipped with a bracket. Compared with some other hotels that put the hair dryer directly in the box, the bracket is more convenient and considerate. The room is equipped with an essential oil aromatherapy burner and incense sticks, which are very relaxing to light. The swimming pool is clean, the gym equipment is relatively complete, and the breakfast layout is very cute. A small turtle and a little lion doll were also given. The housekeeper Tali's service is very good. The guests actively help to solve their needs and give praise. Mary at the front desk handled the check-out, which was very enthusiastic.

The hotel environment is very good. My eldest child has allergies and has high requirements for air and material. He did not have allergies in the hotel. The child had a lot of fun. He wanted to go to the swimming pool and the amusement park as soon as he woke up. I saw the comments before. It said that there was yogurt for breakfast. Maybe we went too late and didn’t see it. The other options were okay. Our family all praised the beef stew with potatoes. There is no place to dry clothes in the hotel room. It is not very convenient for families staying for a few days. The hotel staff are all good and will take the initiative to say hello.

My child came to stay for a short time on his birthday. The child was very satisfied and said he would come again next time, so I think this is a very cost-effective stay. Yuechun and Banyan Tree are connected. When I took my child to wander around the hotel, I met a foreign executive. He spoke very good Chinese and gave us a brief introduction. He also took us to the second floor, where we can go to the lobby of Banyan Tree next to it. It's just too hot, otherwise it would be great to sit outside and watch. The children's playground is very popular with children. It's not big, but it's enough to satisfy a 3-year-old child. There are not many children playing there several times. They have a lot of fun. The colors of the ocean balls are also very beautiful, and there is a bathroom at the back. If there is anything bad, it is that there are two large TVs, and the children's sight may be attracted. The hotel's swimming pool is also great. At first, I thought it was the one I saw on the trail outside the first floor. I thought the privacy was a bit poor, but it was actually in B1. The water temperature in the children's area is a little higher than the normal one, which is more suitable for children, and there is a large floating board on it, which is suitable for babies who can't swim. She treated it as Aladdin's carpet floating on the sea. The bedding in the room is very comfortable, and I like the daily aromatherapy. Although you can see the room opposite when you open the curtains, it is not a big problem to draw the gauze curtains. The baby can see the children's playground opposite and is very happy. If you know that you will bring a young baby to stay, it will be more points if you put a footstool and a fence in the room in advance, which is more suitable for parent-child system. The hotel will also have many activities. The coffee with coffee art is delicious. Unfortunately, because there are activities in the square, the golf cart tour around Shishan that day was cancelled, and I went for a walk by myself later in the evening. The breakfast is also delicious. It is not big, but it has everything you should have, and there is also Japanese miso soup soba noodles, and the taste is very good. It seems that the tofu in the tofu pudding is a little thick and not smooth enough. The overall cost performance is very high, very suitable for bringing children.

At the end of summer vacation, I took my children here for a vacation. It is a very nice new hotel. The front desk lady provided good service. She upgraded me to a terrace suite. The children were so happy that they took off. The hotel environment is quiet and comfortable, which is the feeling you want for a vacation. You can see Lion Mountain and the blue sky, white clouds and greenery when you walk into the room and lie down. It is very friendly to the eyes. The bedding and bathing area are very clean, and the mattress is neither soft nor hard. The fruit sent is also very fresh. Climbing Lion Mountain, returning to the room, a pot of tea, a stick of incense, daze, read a book, and the busy rhythm is paused. It only takes 5 minutes to walk to the West Hall of Suzhou Museum and Lion Mountain. After dinner, I took the children to jog around the mountain, which also enhanced the parent-child relationship. It’s just that the food for dinner and breakfast is relatively not very rich. I hope there will be more varieties to be perfect.

I like the location very much, Shishan Cultural Square, there are many leisure places nearby, you can climb the mountain, recall the Suzhou Water Park when I was a child, the West Museum, the Opera House, and the Golden Eagle Department Store are all within walking distance. The service is as enthusiastic and positive as the previous stay at the Banyan Tree next door. I like the color of the room layout. This brand feels more fashionable and fresh. The bedding and toiletries are the usual brand comfort. There is also a daily aromatherapy experience. It was upgraded to a suite and a birthday cake was provided. It was freshly made and refreshing. The breakfast variety is rich. There are various choices of fruits, bread, Japanese style, yogurt, etc. The reception staff also wears an island resort style, and the atmosphere feels relaxed.

This is definitely the best five-star hotel in Suzhou. The front desk manager upgraded me to a king-size bed room for free. I was very touched. The cleaning guy was also very good. He was very patient and responsive. The breakfast was exquisite. Unlike many hotels with large quantities, this hotel wins by quality. I will definitely choose a five-star hotel that will not be a pitfall when I come to Suzhou in the future.

Overall, the price-performance ratio is very high. I spent less money to enjoy the quality of Banyan Tree. The facilities of Angsana Hotel are impeccable. The swimming pool is also equipped with a children's pool and a small children's playground, which is enough for walking the baby. But there are still some places in the details that can be improved. First of all, the front desk, there was an intern when checking in, because some hotels can also send an extra breakfast, I asked casually, he firmly opposed it and said it was impossible. What do you think? I am also a gold diamond user. I think maybe he can't see it, so I didn't care. After checking out, I saw the evaluation on the platform that the little lion doll was still being sent in July 2024, so I asked if there was any. The baby likes it, or he said categorically that there was none left, and the event ended in May. Later, I contacted Ctrip to solve it. Some of the things in the welcome gift were also what I wanted, and I had to check what was in the package. This made people feel uncomfortable. But other services are also good, the staff of the swimming pool are very enthusiastic, the staff of the children's playground are also very kind, the service staff who clean the room will also take the initiative to greet, the handicraft clerk is also very tolerant of the child who scattered beads all over the table, the quality of the welcome fruit is basically comparable to Sanya Yanlord, and there are wax apples, which is a surprise! Maybe it is still relatively new, there is still a slight smell of decoration, the floor of the children's playground is a bit hard, the child fell and hit his head, but it was indeed the child's carelessness, and we didn't find the staff. It would be better if the floor could be softer!

I went to Suzhou Shishan Grand Theater with my friends to watch the dance drama "Only Green". We chose the Angsana Hotel, which is close, cost-effective and has good service. The service of Angsana is comparable to that of the Banyan Tree next door. Two days before the trip, I received a call from the staff Jacob to understand my needs, conduct a questionnaire survey on pillow preferences, essential oil fragrance, etc., help upgrade and reserve rooms, and take the initiative to introduce and book interactive activities, giving people a home-like feeling. The breakfast is rich in variety, tastes good, and the service is thoughtful. I need salty cheese, but the restaurant is out of stock. The service staff went to the Chinese kitchen to adjust the stock. I was touched. I chose Angsana for this trip, and it was the right choice.

First of all, I would like to thank Miss Wang at the front desk for her warm reception. She upgraded the room type, patiently explained the hotel facilities and led me to the elevator. Let me talk about a few problems I found, hoping to help you improve. Hygiene: 1. After checking in, there was hair left by the previous guest on the floor that was not cleaned up. 2. The daily cleaning of the room was not very timely. There were two days when I called and it took a long time to clean up (I went out at 7:30 and hung the please clean sign, but no one came to clean up at 10 o'clock). Service: 1. Only someone came to make the night bed on the first night of check-in, and no one did this for the next few nights. 2. The hotel focuses on a vacation theme, with different incense and essential oils every day, but when I arrived at my room, only two incense sticks were given on the day of check-in and the next day, and the essential oils never appeared. The reminder card next to the essential oil stove became a decoration. I hope there will be some adjustments. Facilities: Finally, let's talk about the facilities and make two small suggestions. 1. It is better to have a convenient limiter on the terrace door. The limiter at the top is generally out of reach of guests. After the door is opened, it will be automatically closed by the wind outside, which is easy to damage the screen door. 2. It is recommended to set up a small dehydrator in the locker room of the swimming pool to facilitate guests to dry their swimsuits. In general, it is a great hotel with a unique location, good scenery, and quiet surroundings, which is very suitable for vacation. Some people say that the breakfast variety is small, but I think it is rich enough, and there is a dining and pick-up area specially designed for children. I hope that the problems I raised can be improved, and I will choose to stay here in the future.

I planned to meet up with my classmates in Suzhou on Sunday, but we encountered a typhoon and stayed in the hotel for two days. I booked a basic room on the first day, but my husband's snoring affected my sleep, and the housekeeping department didn't have sleeping earplugs, so I booked a suite for the second night. The suite was very spacious, and the children liked it and said it felt like home. They were very satisfied. The balcony faced Shishan Mountain and the scenery was great. I added Harry on WeChat, and he was efficient and warm and thoughtful. I also liked the turndown gifts given by the hotel every night, and the fruits were rich and fresh. I suggest that the hotel consider purchasing some earplugs for guests who have trouble sleeping. In the future, when I go to Shishan, Angsana will be my only choice.

Overall, the hotel is very good. A small turtle was given on the first day, and a small fan was given on the second day. It was very ceremonial. Room: It is slightly small for families with children. It is recommended that you book a suite, which may be larger, because there are so many things for children. Hotel leisure facilities: Very good, there is a children's playground and a swimming pool. The baby is too young to play in the playground, but the swimming pool was played for 2 consecutive days. Breakfast: There is no restaurant buffet, it can only be delivered to the room, which lacks the fun of on-site selection. Breastfeeding mothers did not eat enough because they could not see the amount, haha. Surroundings: When you go out, you will see the Shishan Cultural Square, which is really friendly for walking children. A few more steps will lead you to the West Hall of Suzhou Museum. The shopping mall is not far away. If you don’t have any special special forces itinerary, you can follow my itinerary. In the morning, visit Shishan and the museum, take the baby back for a nap at noon, swim in the afternoon to release electricity, and then go to the surrounding shopping malls for a meal~ Very leisurely~ The overall experience is very good, recommended!!!