Guest User
June 2, 2024
I went out with a friend's family, same room type, same price, and checked in at the same time. I hope the rooms are closer together. I was informed that this room type is fully booked. My friend's house is on the 9th floor and we are on the 5th floor. Because it is indeed 10pm, which is understandable. .
Hygiene: The room is like this. There is a cigarette butt on the balcony. I want to call the front desk to send the children's hygiene products, but I find that the phone cannot be connected. The phone is sticky and the table is sticky. I pick it up and take a look. The drink was spilled and not cleaned up
Service: I called the front desk with my mobile phone, and someone came to deal with it immediately. The attitude was still good. I checked immediately and found that the previous tenant had unplugged the phone line, and they immediately changed the room for us. We just want to ask if there is one on the 9th floor. As a result, there were two vacant rooms of the same room type on the 9th floor, which was pretty cool. Later, they helped us change rooms, and their problem-solving skills are pretty good!
In general, except for the front desk, the attitude was not very good. When I received a call when applying for the room card, I forgot the room card and ID card on another table. I asked her for them, and she said they were there. Later I got it myself. Suitable for casual stay, the facilities are still very new.
Original TextTranslation provided by Google