Novotel Suzhou Huanxiu Lake (Opening September 2023)

The hotel service responded very promptly. During the stay, Xiao Xu at the front desk had a strong ability to respond. I stayed for 2 days and was very satisfied with the service of the staff. The price-performance ratio was very high. The equipment in the room was intelligent and the room space was relatively large. This stay experience was very good. If something was left behind, it was mailed to my home for free. Recommended

This time the stay experience is quite good. The room is quite big and spacious. Xiao Xu at the front desk upgraded the room for free. The hotel is quite new overall. The decoration style is also good. It looks good. The breakfast is buffet style with a lot of variety. The children like their toys and they also gave us one. The watch was left in the room and was mailed to us. In general, this stay feels very pleasant. I will stay here again next time I come to Suzhou!!!

The overall facilities of the hotel are relatively new, small and exquisite, and the service is also very good. They will greet you wherever you meet! Parking is also convenient! They also gave some small gifts when leaving! The room is quite large and one room was even upgraded! One problem is that it is recommended that the elevator card should not lock the floor. Although it is for safety, it is extremely inconvenient if multiple people stay in rooms on different floors at the same time! Overall, it is very good and I will come again next time!

Stayed in Suzhou for one night and chose Novotel Suzhou Huanxiu Lake. The room was spacious and the room design was unique. After arriving at the hotel, Xiao Mao at the front desk took the initiative to help upgrade the room. The location is also close to the North High-speed Railway Station, about a ten-minute drive. When checking out, the front desk also gave a souvenir thoughtfully, which was full of the hotel's hospitality. This stay experience was very good!

The hotel opened in 2024, the room environment is very good, no odor. The air conditioning is very strong and there is no noise. The service is also very warm, paying great attention to the customer's hotel experience and striving to do the best. Novotel, a designated hotel for business trips, is trustworthy!

The front desk guy has a very good service attitude and also upgraded the suite for free. The food delivery service is timely and the experience is good👍

Overall, it's pretty good. The internal facilities are very new, the bedding is clean, there is a refrigerator and free drinks such as Coke and Sprite. There are also free fruits. The room was upgraded for free. I booked a room with a snack package, and I got good braised beef, edamame, and peanuts. The breakfast includes Chinese food, Western food, coffee, fruits, etc., which is quite rich. There is also a garden barbecue on the third floor at night, you can choose by yourself. The service staff are also very warm and polite. Although the location is a bit remote, I think it is a good choice. After all, it is very cost-effective to stay in such a new hotel at this price. It is important to live comfortably when you are away from home!

.I was very satisfied with the hotel I stayed in this time. Manager Liu Zhao made enthusiastic arrangements. All the hotel services were in place, making our stay very comfortable, just like walking into our own home. For this, I would like to especially thank Manager Liu Zhao for his warm reception and arrangements!