RESIDENCE HOTEL UCAN SUZHOU BAY
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
RESIDENCE HOTEL UCAN SUZHOU BAY
No.13 of Scenic Hotels in Taihu Lake
NO.4088 KaiPing Road, Wujiang District, Suzhou, Jiangsu P.R. China, 215200, Wujiang District, Suzhou, Jiangsu, China
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We Price Match
Last booked 2 hrs ago
Highlights
Airport pick-up available
Currency exchange
Most card payments accepted
Superb views
Free parkingShow More
Amenities
Indoor swimming poolFree
Spa
Fitness RoomFree
Private ParkingFree
Car Charging Facilities
Priority airport pick-up
Library
Chess/Cards Room
All Amenities
4.8/5
ExcellentThank you to the Front office Jessie and Ashley ! Great service 👍👍👍
All 888 Reviews
Surroundings
Metro: Suzhouwan East
(2.9 km)
Metro: Gujiadang
(3.7 km)
Airport: Sunan Shuofang International Airport
(55.5 km)
Train: Suzhou Railway Station
(27.7 km)
Train: Shengze Railway Station
(30.9 km)
Landmarks: Suzhou Bay Cultural Center
(380m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
2-bed Room With City View
2 Single bed
50m² | Floor: 13-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Pet-Friendly Lake-View Double Bed Room
1 Queen bed
50m² | Floor: 15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
4
Pet-Friendly City-View 2-Bedroom Suite
1 Queen bed and 1 Double bed
90m² | Floor: 15
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Tea bags
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6
Queen Room With Lake View
1 Queen bed
50m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Suite - 2-Bedroom, Lake-View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed
90m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Queen Room With City View
1 Queen bed
50m² | Floor: 18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
5
Family Friendly Suite - 2-Bedroom, Lake-View
Bedroom 1:1 Queen bed ● Living Room:1 Double bed
90m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
7
Suite - 2-Bedroom, City-View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed
90m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
5
Dinosaur-Themed Family Lake-View Double Bed Room
1 Queen bed
50m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Suite -2-Bedroom, Lake-View
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed
90m² | Floor: 13,15,18-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Yellow Duck Family Lake-View Double Bed Room
1 Queen bed
50m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Excellent
888 reviews
Verified Reviews- Cleanliness4.9
- Amenities4.8
- Location4.9
- Service4.8
Average for similar properties in Suzhou
Guest User
November 23, 2024
first time I went to this place, the breakfast was good, the service ok, and I particularly appreciate the view from my window, and the fitness room. So I definitely recommend this hotel if you search a nice place, very quiet to have a rest or to exercice your body.
Wu
September 18, 2024
Thank you to the Front office Jessie and Ashley ! Great service 👍👍👍
Guest User
October 23, 2024
Great value, gym was excellent for a hotel. Pet squad racks, free weights, over 12 machine, machines, freeway, barbell, bench press, leg press, and over overlooked the street well
Guest User
August 21, 2024
Everything was great. The view of the lake from the room was even better than we were expecting.
Sandisiwe Penelope
July 16, 2024
The place is really nice, I like the apartment nature of it. The service is desk is very helpful and friendly. There are lots of amenities- I really appreciated the washing machine and being able to steam my clothes. The gym- is a bit inconvenient as it is in the other hotel- one has to take an elevator, then walk to find it. The cleaning service is good but we ran out of shower gel and it wasn’t replaced, also, the room wasn’t swept. The bed was made as well as towels replaced. The coffee shop downstairs is very good (they can speak English- well one of the ladies can. Overall, we had a good experience.
Guest User
May 27, 2024
Great location with very friendly staff. Room was clean and spacious & would definitely recommend 👍
MIKYOUNG
October 31, 2023
good!!!
VERSACE-Kwai
January 4, 2025
I stayed at Yoko for a few days and was very satisfied! The room was clean and comfortable, the service was considerate, the breakfast was rich, and it was a great experience.
Original TextTranslation provided by Google
Laoxiong0904
January 20, 2025
The hotel's facilities and services are first-class. I booked a two-bedroom, one-living room with lake view. The room and living room are large and clean. I chose between Hengli and Hengli Yoke. Considering that I was mainly going on vacation, I chose Yoke. I feel that the choice was completely correct. The lake view room on the 20th floor can see the perfect sunset. There are double bathrooms in the room, with washing machines, refrigerators, induction cookers, etc., which is very convenient. The underground parking garages of Hengli and Hengli Yoke are together, and the elevator halls in the basement are also together, which is very convenient.
The hotel is right by the Taihu Lake. It takes only a few minutes to reach several popular check-in spots by the lake. There are many restaurants on the west side of the hotel. The two Japanese restaurants are also very good, but you need to make reservations in advance, otherwise there may be no seats. I will choose this hotel next time.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Spa
Additional charge
Fitness Room
Free
Private Parking
Free
Car Charging Facilities
Priority airport pick-up
Additional charge
Library
Chess/Cards Room
Additional charge
Restaurant
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Secretarial Services
Robot Service
Children's Playground
Free
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Guest Laundry
Indoor swimming pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Towels
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Car Charging Facilities
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Station Pick-Up Service
Additional charge
Priority airport drop-off
Additional charge
Station Drop-Off Service
Additional charge
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Electronic Identification Registration
Languages Spoken
English
Chinese
Food & Drink
Café
Lobby Bar
Health & Wellness
Fitness Room
Free
Spa
Additional charge
Activities
Chess/Cards Room
Additional charge
Public Areas
Shopping Mall
Elevator
No Smoking in Public Areas
Smoking Area
Library
Public Audio System
Non-Smoking Floor
Vending Machine
Robot Service
Garden
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Detergent
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Playground
Free
Children's Slippers
Kids' Toothbrush
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Free
Multi-Function Room
Secretarial Services
Coworking Spaces
Accessibility
Assistive Listening Devices
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children under 1 year old | Adding cot: Free |
Children 1–2 years old | CNY 198.00 (approx. NZD 48.20) per person per night Adding cot: Free |
Children 3 years old and over | CNY 198.00 (approx. NZD 48.20) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 29.00 (approx. NZD 7.06) per person |
Children over 1.4m in height | CNY 58.00 (approx. NZD 14.12) per person |
Adult | Buffet:CNY 58.00 (approx. NZD 14.12) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. NZD 121.70) per room.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit RefundWithin 14 days after check-out
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CNY 300.00 (approx. NZD 73.02) per room per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash