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Suzhou Hilton Hotels

Hilton Suzhou

East of Suzhou Industrial Park/Eslite|Suzhou Hilton Hotels

Outstanding

4491 Reviews

4.7/5

Breakfast Included

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Hands down one of the best hotel I stayed at. The service was impeccable and it was all possible with excellent staff. Really appreciate the arrangements made for my anniversary!:)

Hilton Suzhou Yinshan Lake

Industrial Park. Dushu Lake|Suzhou Hilton Hotels

Outstanding

999 Reviews

4.8/5

Breakfast Included

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It's my first time to check in. I would like to thank the front desk staff for arranging me a room in the middle with a lake view. I like the decoration style of the room and it is relatively large. In the evening, I tasted the buffet and ordered dishes from the Chinese restaurant. I felt that it still needs improvement. I was woken up by the heat at night, so I had no choice but to sleep in a bathrobe all night. I guess it was because the weather suddenly turned hot and the air conditioning system was not fully turned on. The service attitude of the service staff in several departments was quite considerate and enthusiastic. , I hope your hotel can be more considerate in details and customer satisfaction will be improved.

Pan Pacific Suzhou

Guanqian Street/Pingjiang Street/Downtown|3.16km from city centre

Excellent

5223 Reviews

4.5/5

Breakfast Included

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The free hanfu experience was disappointing. There was no enthusiasm or any attempt to promote the services. Initially I was keen on the add-on make-up experience but did not have the confidence to take it up seeing the lack of motivation from the service staff, who were busy on their phones most of the time. We had breakfast at the Rui noodle house. The food was so-so compared to everything else we tried in Suzhou. However i am rating Pan Pacific 5 stars as the above are not directly controlled (I assume) by the hotel. The hotel’s service staff were warm and helpful. They arranged for a room with a fantastic view of the Panmen Scenic Area. Also, we received a surprise dessert/birthday treat in the room with a sweet note. Derrick at the front desk was especially helpful and proactive with solving a payment issue we had with food delivery and arranging for late checkout. Thank you! We also appreciate the tickets and access to the Panmen area. It was super lovely to enjoy all it had to offer at a leisurely pace without the crowds at some other scenic areas. All in all a wonderful stay and we would be most confident to recommend Pan Pacific Suzhou to family and friends.

Shangri-La Hotel, Suzhou

Huqiu New Urban District/ Hanshan Temple|2.63km from city centre

Outstanding

7203 Reviews

4.6/5

Breakfast Included

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Polite front desk clerk. Room was OK, kind of average but no complaint. Window glass was unbelievably dirty that you don't want open the curtain even sunshine was beautiful. What really surprised me was breakfast. Food was obviously not matching Shangri-La brand equity. Maybe it was due to weekend promotion but no idea. When we arrived the table was not ready. I waited for the table yo be cleaned. A young lady came with tablewares. Before she did any cleaning she dropped the tablewares on the table and then about to clean. I asked her why she did that before cleaning. She realized something and moved the tablewares to a chair (CHAIR!) which is another surprise. But the best part has yet to start. She used a mop to rub on the table. I could see some food residues turning into paste and spreading on the table. The rest was wiped off to carpet...! Can you believe? How did you guys train and qualify new staff before the start working? I complained to the manager. Fortunately He understood and and cleaned the carpet. Shangri-La was one of my favorites. Hope it will continue to be.

Wyndham Garden Suzhou

Guanqian Street/Pingjiang Street/Downtown|4km from city centre

Very Good

4116 Reviews

4.2/5

Breakfast Included

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The hotel is well located in the heart of Gusu district. There are many busy streets around with clothing stores and restaurants. The hotel itself is large. The check in was pleasant, as was checking out. There are some English speaking staff if speaking Chinese is not possible. We stayed in the Premier Queen room, which was completely fine. Comfy bed, working appliances. The only issue was that the tap in the sink was leaking for our whole stay. We probably should have brought it up. The pool is nice, a 5th floor open deck area. Unfortunately, it is only open after 4:30pm. They have a pretty decent gym, as far as wanting to exercise while staying in a hotel goes anyway. Fair to say we would gladly stay again if we chose to go back to Suzhou.

Hotel Indigo Suzhou Grand Canal, an IHG Hotel

Huqiu New Urban District/ Hanshan Temple|2.77km from city centre

Outstanding

7141 Reviews

4.8/5

Breakfast Included

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The room was very nice,clean. Service was great, I brought my both over 80‘s parents with me. They got pamppered and welcomed everywhere we went in this hotel. Lovely lobby located at the 46‘s floor,modern and contemporary. Great place for photo shoots.Gym Is Open 24 hours, entrance is easy, self-service just Scan your room card. Swimmingpool open 7:00am till about 22:40pm,just be polite and give them 20minutes to clean and tidy up,though they said open till 11:00am. Breakfast have lots of choices. There are rice noodles and noodles,dimsum,spring rolls, fried dumplings,local cusine such as:青团;发糕, stir-fried dishes。Cold dishes and cereals and yourghts. Fesh fruits. They have soyal bean milk, as well as normal milk. about 4-5 different juices. Coffee made to orders. They will bring your choice of coffee to you. The service is about 6star. Especially little details such as if you need any extra towels ,you can just dial operator. They will immediately bring to your room. Surrounding by shopping center and malls, make eating out easier,plenty choices. Overall this is a cost-efficient, great five star hotel for families even with elderly.

Courtyard by Marriott Suzhou

West of Suzhou Industrial Park/Suchow Center|8.42km from city centre

Outstanding

1070 Reviews

4.7/5

Breakfast Included

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The hotel is located very conveniently at the Xinghai Square, having access to the subway, being very quick at the several high speed train stations or the freeway. The staff is super friendly and very very helpful in Lamy cases. The hotel itself hat aged and you can see it, nevertheless the staff always do everything to help you enjoy your stay as much as possible.

Hualuxe Suzhou Bay Hot Spring Resort

Wujiang Suchow Bay Scenic region

Outstanding

1826 Reviews

4.7/5

Breakfast Included

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The first trip in 2023 will start from Suzhou just like in 2022. What could be more satisfying than a trip to a hot spring in winter. 🛏【️Hotel Guide】 📍Detailed address: Hualuxe Hot Spring Resort Hotel is located in Wujiang District, which belongs to the East Taihu Lake Tourist Area. The specific address is No. 555, Pingbo Road, Hengfan Street. 🚗Traffic strategy: The hotel is relatively far from the urban area. The nearest subway station is Suzhou Bay East Station on Line 4, but most people still choose to drive there. There are plenty of parking spaces here. 🌟Highlights and features: The biggest feature of the hot spring hotel must be the hot spring. The hotel is adjacent to Wangyan Hot Spring, and there is an internal passage for direct access. At the same time, many room types in the hotel are also equipped with private hot springs. I booked the soup room this time. The soup pool is on the balcony, which is much larger than expected. It is more than enough for a family of three to soak together. It really feels good to soak in the hot spring while basking in the sun. ⛱Hotel environment: The toiletries in the guest room are good, especially friends who come to tea can try it, the green tea tastes very fragrant.

Suzhou Hengli Resort Hotel

Outside Tongli Ancient Town

Outstanding

855 Reviews

4.8/5

Breakfast Included

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Facilities: All necessary facilities include gym, swimming pool, yoga room, conference room, breakfast, etc. Hygiene: clean and hygienic Environment: Good, very suitable for people who want a quiet vacation Service: The front desk staff is warm and thoughtful, and the room aunt is approachable and responsive to all requests. Recommended

Hampton by Hilton Hotel Wuzhong Suzhou

South Bus Station District|6.32km from city centre

Perfect

11593 Reviews

4.9/5

Breakfast Included

View Deals

Booked deluxe room but free upgraded to deluxe suit room. It was really awesome stayed especially after tired business trip from Shanghai. The room was unexpected spacious for 2 of us. Thank you again for the great full hospitality. Makes us unforgettable pleasant trip.

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Top rated hotels in Suzhou

Hilton Suzhou

4.7/54491 Reviews

East of Suzhou Industrial Park/Eslite

Samuel Yeo

5/5Perfect

Hands down one of the best hotel I stayed at. The service was impeccable and it was all possible with excellent staff. Really appreciate the arrangements made for my anniversary!:)

Hilton Suzhou Yinshan Lake

4.8/5999 Reviews

Industrial Park. Dushu Lake

Guest User

5/5Perfect

Frequently Asked Questions

How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get hotel deals on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
How to get lower prices for hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com's customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

Popular Hilton Hotels in Suzhou

Hilton Suzhou

Hilton Suzhou Yinshan Lake

Pan Pacific Suzhou

Shangri-La Hotel, Suzhou

Wyndham Garden Suzhou

Hotel Indigo Suzhou Grand Canal, an IHG Hotel

Courtyard by Marriott Suzhou

Hualuxe Suzhou Bay Hot Spring Resort

Suzhou Hengli Resort Hotel

Hampton by Hilton Hotel Wuzhong Suzhou

See all Suzhou Hilton hotels

Top rated hotels in Suzhou

Hilton Suzhou

Hilton Suzhou Yinshan Lake

Frequently Asked Questions

How do I book a hotel on Trip.com?

How to get hotel deals on Trip.com?

Where can I find hotel deals on Trip.com?

How to get lower prices for hotels?

How many hotels are listed on Trip.com?

Can I cancel or change my hotel bookings on Trip.com?

How do I contact Trip.com's customer support?

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