I'm not a smoker so I requested a non-smoking room, but there were none available so I ended up in a smoking room. As expected, the smell permeated the room.
It was disappointing that there wasn't a single bottle of water in the fridge and the air purifier was rattling noisily, probably because it was broken.
Everyone at the front desk was cheerful and polite!
Thank you very much.
The building itself is old, so there are some problems with the facilities, but the staff are friendly and the location of the building is great. I go out on my bicycle from the hotel and spend time with my family around Lake Suwa. The breakfast was also very clean and satisfying.
The phone numbers of the hotel building 1 and 2 use the same phone number. therefore making it to the wrong place Because using the phone number to dial with GPS, the hotel has parking for you, the hotel staff provide good service, clean rooms, delicious breakfast, there is a Public baht on the 1st floor.
44 reviews
7.7/10
Price from
NZD 87
per night
Check Availability
See all ROUTE INN hotels in Suwa
Latest Traveler Reviews for ROUTE INN Hotels in Suwa
See all
Explore genuine ratings and guest reviews to help you find the best ROUTE INN hotels in Suwa
7.7/10
DDy NTThe phone numbers of the hotel building 1 and 2 use the same phone number. therefore making it to the wrong place Because using the phone number to dial with GPS, the hotel has parking for you, the hotel staff provide good service, clean rooms, delicious breakfast, there is a Public baht on the 1st floor.
GGuest UserI'm not a smoker so I requested a non-smoking room, but there were none available so I ended up in a smoking room. As expected, the smell permeated the room.
It was disappointing that there wasn't a single bottle of water in the fridge and the air purifier was rattling noisily, probably because it was broken.
Everyone at the front desk was cheerful and polite!
Thank you very much.
GGuest UserThe building itself is old, so there are some problems with the facilities, but the staff are friendly and the location of the building is great. I go out on my bicycle from the hotel and spend time with my family around Lake Suwa. The breakfast was also very clean and satisfying.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.