"One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this."
"Excellent choice downtown Suva. Rooms are spotless and large. Gym and washing machines are very convenient. But the wifi is painfully slow at times - so slow that it becomes impossible to even read emails."
"The room is spacious, bright and comfortable, clean and sanitary. It is also close to the beach, a 10-minute walk away. The breakfast is not very varied, but it is filling."
Very Good
45 reviews
8.1/10
1 night
From £83
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"The location in Suva is excellent. The hotel has a history of more than 100 years. Many celebrities have stayed in this hotel when they visited Fiji. Although the hotel has a long history, the rooms are renovated, large, clean and hygienic. It should be the best hotel in Suva. The appearance is full of British style. The sea view room opens the window to face the sea. Sitting on the balcony looking at the bay and drinking a Fijian ice beer, I think Suva is worth it. The service staff are very enthusiastic and highly praised!"
"I travel a lot. And return to Fiji twice a year. I've stayed at 5 Princess many times in the past and will continue to do so. Bubu, Wati, and Mosese are simply the best and the owners ~ Tarei and Rod of course. I stayed here two weeks end of July 2024. I love the lush tropical garden, the rambling colonial house with hardwood floors. I could pick my own lemon grass for tea in the morning."
Experience an abundance of unparalleled facilities and features at Island Apartments .Maintain seamless communication using the complimentary Wi-Fi at apartment. Effortlessly arrange transportation to and from the airport using the apartment's airport transfer services. Discovering Suva becomes even more accessible through the taxi and shuttle amenities provided at the apartment.For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the apartment featuring luggage storage. Obtaining passes for the town's top entertainments becomes effortless with apartment's tours.At the apartment, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Island Apartments with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.Kindly note that smoking is prohibited in the apartment to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.At Island Apartments , every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at apartment with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.At Island Apartments , each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the apartment, a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea is available to cater to your requirements when desired.Island Apartments offers a hair dryer and toiletries in the restrooms of specific accommodations. Begin your day carefree at Island Apartments , as complimentary breakfast is offered for your convenience.At the apartment, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Island Apartments , they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the apartment's nightclub. Do you excel in cooking? Prepare your personal dishes on-site at apartment's BBQ facilities and shared kitchen. During your stay at apartment, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, steam room and spa on your final days.
With a stay at this apartment, you'll be centrally located in Suva, just a 3-minute walk from Holy Trinity Cathedral and 5 minutes by foot from Roman Catholic Cathedral. This luxury apartment is 0.3 mi (0.5 km) from Government Building and 0.4 mi (0.7 km) from Albert Park.
Take in the views from a terrace.
Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. Your Select Comfort bed comes with a down comforter. There's a private balcony. A 56-inch Smart television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected.
Situated just 10 minutes out of the busy Suva CBD area is this cosy, amazing flat with your own personal space. This accommodation offers more than your traditional hotel rooms. The flat is perfect for business travellers and couples.We offer free unlimited WiFi, self contained flat and parking space. There are spaces for your laundry, both covered laundry or if you need abit of sun, no problem.The spaceThe flat is perfect for travellers, couples or the business minded.The space features its own separate kitchenette with a fridge and freezer, stove, microwave, toaster electric kettle and the needful for a self contained kitchen. Outdoor laundry has a washing machine and clothes line.We have ample storage, in case you wish to unpack your clothes and accessories.With wireless Internet connection and a smart t.v, you are still o.k relaxing inside as well as visiting sites and friends around Suva.A comfortable queen bed with soft, relaxing pillows to dream those dreams, with air-conditioning to beat the heat.This flat is in Namadi Heights, surrounded by an market neighborhood & 3 mins from US embassy, Vodafone HQ or Tamavua hospital and 5 mins by car to the Australian embassy or Fiji National University - Samabula CampusGuest accessGuests will have their own porch and laundry area. A small lawn is also in the front with ample car park space.You are more than welcome to e joy our home, with free parking available.Other things to noteWe have free parking space available for 2 cars.The driveway and walkway to the flat is totally separate from your host's carpark space.About pets:Pets allowed: limit 1 total.About checkOut:Check out before 10:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 2:00 PM.About smoking:Smoking allowed: in designated areas.About minBookingAge:Minimum age to rent: 18.About events:No events allowed.
"Perfect location in Suva. First room I stayed in was dated but they moved me to a better room once I complained about the mould smell from the air con. Ask for rooms like 110 that have been renovated. Staff are friendly even if sometimes not as attentive looking at their phones rather than giving full attention on customers. Didn't try the cafe nor the pool but it looked interesting."
"I stayed at James Cook for 2 weeks. The staff were very helpful and understanding. They did the very best to make our stay comfortable. I found the bathroom facilities unacceptable. No shelves for the toiletries when in shower, had to place everything on the floor. When showering the water flowed to the whole bathroom and made it into a swimming pool. Had to ask for thick towels to block water and not make the room wet. there was no security lock for safe keeping. "
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
7.8/10
Good
JJIEThe location is right by the sea and the scenery is very good. The distance from the market next to it is not far away, and it takes 10 minutes to walk. The hotel's environment and service are good. Note that the hotel does not include meals and the breakfast fee is 40 Fiji. Chinese food and dinner are usually eaten outside.
JJean LucCapricorn Apartment Hotel in Suva is valued for its strategic location, close to the city center and shopping areas, providing great convenience to travelers. 
The spacious rooms are equipped with a kitchenette and patio, recently renovated to enhance our comfort.
AAnonymous UserThe hotel is located in the center of Suva, the capital of Fiji. It is convenient to go anywhere. The boss is very nice (I later called and found out that he is Chinese, awesome). The hotel had no water due to municipal construction. We didn't know it was an emergency until we arrived that day. But the boss took into consideration that it was inconvenient for us to wash and shower, so she arranged for us to stay in another hotel in their group. That hotel charges a high fee, so they made up for the extra fee. That's great! The location of the other hotel is also very good. It's just a few steps to the Fijian Parliament Building and the famous Pacific Hotel. Therefore, I especially recommend these two hotels to friends who are traveling to Suva for business or tourism!
FFarkas AdalbertoWe stayed one day in Suva and found it to be a good choice. It wasn't very comfortable, but the staff was attentive, the room was very spacious, and the breakfast was delicious. It's a bit far from the center for walking. It worked out well.
EEsita Batiniqila This was the best with clean and noise free facilities.Nearby town and the checking in was so easy compared to other hotels especially when booking online.Would really recommend it for an online booking type of person
AAnonymous UserLocation perfect 👍👍👍. The renovations have really given the place a nice face lift. Great service. Sure everyone shares an iron that resides in reception , and the stairs needs delicate mindful manoeuvring , but for the price , it was the perfect new years stake out spot ❤️
Of all the hotels in Suva, which hotels have the highest user ratings?
When travelling to Suva for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
Five Princes Hotel, Tanoa Plaza Hotel and Fox Homestay Apartment
are popular hotels with high ratings, making them good choices for your trip.
At what hotels in Suva can I try local breakfast foods?
When going on a business trip to Suva, which hotels are the most popular with business travelers?
When it comes to business trips, choosing a hotel with convenient transportation links is important to many guests.
Grand Pacific Hotel
has convenient transportation links and an inexpensive price. Consider staying here during your trip.
What popular hotels have non-smoking rooms in Suva?
Many guests care about the quality of the rooms they stay in and want to ensure that their rooms have fresh, clean air.
City Apartment,Victoria Palms HotelandHoliday Inn Suva
are all popular hotels in Suva with non-smoking rooms.
In Suva, what popular hotels have free Wi-Fi?
When staying at a hotel, Internet access is important for both vacationers and business travellers.
Victoria Palms Hotel, Holiday Inn Suva and Suva Motor Inn
are all popular hotels in Suva with free Wi-Fi.
What are the most popular hotels in Suva?
Whether you're travelling for business or going on holiday, there are many popular hotels to choose from in Suva.
Quest Suva, Victoria Palms Hotel and Holiday Inn Suva
are all popular hotels to stay at.
What are some popular discounted hotels in Suva?
There are many popular hotels in Suva. You can find information on discounts and deals here: Trip.com Deals and Promo Codes.