Guest User
March 22, 2023
I stayed at James Cook for 2 weeks. The staff were very helpful and understanding. They did the very best to make our stay comfortable. I found the bathroom facilities unacceptable. No shelves for the toiletries when in shower, had to place everything on the floor. When showering the water flowed to the whole bathroom and made it into a swimming pool. Had to ask for thick towels to block water and not make the room wet. there was no security lock for safe keeping.