Greyhound Hotel

I chose to stay at The Greyhound Pub the night before and night of my wedding. The staff were attentative and accommodating to my needs, were very friendly and seemed to give consideration and respect for this special event in my life. The managers assisted with our celebrations in the morning after out wedding with congratulations. It felt homely and family run. Thank you for the feelings you gave us for the start of our new chapter.

The hotel had a lively outlook from the front opposite a lovely park where we enjoyed a morning walk after breakfast. The room was excellant with a comfortable bed, good quality pillows and duvet. Tea and coffee facilities also included and even a hair dryer. Bathroom was bright and towels were fluffy. Quiet location Enjoyed a lovely English breakfast for £13:50 the next morning which also includes cerals toast, tea juice and coffee

Another excellant stay at the Greyhound. The staff were friendly and helpful with a swift check-in service.They have a very good bar with a wide selcetion of drinks on offer. We ate in the main restaurant on ther first night of our 3 night stay and the service great and food was lovely (super Fish and Chips). Our room in the adjacent building was on the top floor of 3, so be aware that they are quite a few steairs to climb or ask for a lower fllor room. The room clean and very comfortable. The location is brilliant, opposite Carshalton Ponds and a few minutes walk onto the high street.

On Sunday the 24 th November 2024 at 12.30, we visited the Greyhound pub in Carshalton for a Sunday lunch reunion with my family who are visiting from france. It was the first time in 15 years we had seen them so it was a very special occasion. We wanted a traditional English pub with a good English roast dinner. The atmosphere couldn't have been better and the food was outstanding. However we were totally dumbfounded when as soon as we had finished our meal we were told we had 5 minutes to make way for the next guests. I had literally just finished eating and we hadn't even been offered a desert! We didnt want to make a scene but we did make our feelings known to the lady who, i presume was a manager. However she was defensive and claimed she understood we were having a special occasion, the next guests had specifically asked for that table and that we need to move to another table. We were so shocked. Then about 5 minutes later, another lady came and announced, in a rather sarcastic manner, that we can stay until 7 in the evening if we wanted as they had found another table for the other guests. Needless to say our experience had soured considerably and we just wanted to go. When i payed, the gentleman who served me was nice and recommended i left this review and to be honest. I don't like giving bad reviews, but i would like to feel i could go back another time. As everything was so perfect up until what i consider to be really bad management of their guests. I really hope that i get a satisfactory response as we all feel really annoyed and upset over the experience. Julian

This is one of the most beautiful, comfortable rooms I have ever stayed in. Bay window rooms at the front have lovely view over the ponds (and there is double glazing, so reduced traffic noise). Nice coffee, controllable lighting and heat, good shower and a very comfortable bed. We were out in the evening, but had a hearty breakfast from welcoming staff.

Excellent stay. Everything you needed in the room. Very comfortable bed. Nice fluffy towels. Lovely smelling hand wash in bathroom. Really good breakfast. Would happily stay here again! Room was beautifully warm - had to turn heating down! Bedding felt very luxurious.