Hotels Near Bayron's Beach in Surigao del Sur

Very nice experience booking hotel using trip.com. Very nice and clean hotel also my family love it

WARNiNG!! DONT BOOK for THIS SCAMMERS!! We booked a room for 3 people (as it says sleeps 3 for one room) for August 2023 for one night only because we have flight in the morning. I’ve asked for the agent to change my name to my husband’s as I will be late for few hours and I was the one who booked them so I should show my passport and bank card. The agent changed it to my husband’s name and put my son’s name and didn’t include my name! And when ive complaint about it the hotel asked me for a payment of 2500 gbp extra!! Is something wrong with their heads or what?? Then they denied that in Hotel.com website says that the room sleeps 3. They said they only do 2. Then telling me that my son is 14 so he is not allowed in the room. Told them when I’ve booked, it asked me for my son’s age and there was no problem. Anyway I’ve ready all their policy and there was nothing indicating 18 years old above. What disgusting people!!!

an affordable quaint hotel room where you can park your vehicle infront of your hotel room. their rooms are modern with all amenities. the aircon is very cold and tv has cable. the staff are very friendly. we checked in twice here. first when we were on our way to surigao and 2nd on our way back from surigao going back to manila. their restaurants serves delicious food at affordable prices and is good for sharing. must try their bulalo stew. free breakfast if you are checked in and you can eat at their nice clean restaurant. would recommend this hotel if you need to stay for the night in butuan city

The Grand Palace Hotel was a real let-down, starting with not living up to what they say. They claim to provide tea & coffee in the rooms, but there's no tea. Their web site says they have an airport shuttle, but they don't. Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better. The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool. I had two bookings here, the first in a big king room. (They call it a ”matrimonial” room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often. The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder. Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.

Their new guest room is relaxing, comfortable with good room ameneties. The Hot and cold water is functioning well and room has good ventilation. The room is a 4 star! The Resort ambiance is relaxing. Our group had a planning session for 4 days and our function was well coordinated. Their entertainment (The Gems band) is truly a Gem (good interaction with the audience, great voices and they are flexible with the songs that you may request). We all had a great time with the great service and warm hospitality of the staff.

In Butuan for vacation since it’s been 5 years. Friendly staff..but when we went, I didn’t realized the swimming pool was under repair so that was a little disappointing . I’ll make sure to call next time.

Everytime I come home, Watergate is my home.❤️ My one call away friend, Kate, deserves a big shoutout because she's always helping me with my bookings. I know there are times that she's not on duty, she always finds way to help me. This is one of the good things I love about watergate, they are willing to go extra mile for their guests!❤️ My current stay here in watergate became extra because they prepared a welcome note for me inside my room. I feel so special! Such a sweet gesture from you guys! Special thanks to Eri for the warm welcome and the rest of the Watergate Family.❤️ Truly the place you'd rather be.❤️