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"It was not the best the room was clean the space out side the lifts was not breakfast was not included. No egg or orange juice poster was knackered. But it was ok wents stay again "

"Nice experience. The place is clean"

"Fantastic location so close to Surbiton station meant after a speedy check in was able to get the train into london to catch a show. Parking was available not too far away and as we had to rush for a train our luggage was taken to our room ready for our return. The room was clean and bed extremely comfortable with a fab jacuzzi style bath. The spread at breakfast in the morning was delicious, and whilst there was no cooked option, what was available was delightful. Fresh juices - orange/apple, yoghurts, granola compotes, cereal, bread/toast/bagels/muffins, cold meats, cheese, smoked salmon, tomato, cucumber, cook your own boiled eggs with timers, fresh fruit - apples/bananas/satsumas/grapes, croissants/pastries, freshly prepared choice of coffees and teas. Set us up for the day of sightseeing! Every interaction with staff was professional, helpful and genuine! All with a smile 🙂"

"Very short overnight stay after spending the day at Wimbledon, so my review is limited! The room seemed newly decorated, small but functional (fine as a solo traveller.) It was a bit noisy in the morning, as situated next to the lift. I was disappointed not to find any drinking water available in the room, as is typical at other Crowne Plazas I've stayed in. The bathroom tap water wasn't pleasant. Good location with just a 30-40 minute walk to Kingston. I didn't use the bar/restaurant or have breakfast, so can't comment on those. The staff I dealt with were friendly and efficient."

"Very satisfied accommodation experience, the kitchen is fully equipped and it is very convenient to cook by yourself. The environment is very good, there are many special dining around, basic procurement is very convenient, walking along the Thames is very comfortable."

"The windows could be cleaned from time to time. The same goes for the hallway, where pigeons nest on the ledge and the windows are dirty. The hotel has a dingy character, which the entrance area also contributes to. The bathroom should have a brush for the toilet. The towels should be checked for residue before being placed; some of them looked very dirty, with indefinable stains. If a kettle and packaged coffee powder (old) are provided, perhaps a bottle of mineral water should also be provided for the price. The breakfast was nothing, the price was excessive. I suspect the scrambled eggs were made of powder, the sausages were old (fried a long time ago), hard. Bacon too, with cold white fat residue. Everything was cold anyway. Otherwise there was no cheese or slices of sausage. On the second day it was probably the leftover sausages and bacon etc. from the day before. The only thing that was OK was the coffee machine."

"The hotel is located in Kingston city, and the location is convenient. I specially praised the lady at the front desk this time. Maybe we are all Asians. She was very attentive and reminded us of things to pay attention to. It is a good review."

"A house is being built next to it, and there is a bit of machine noise during the day, but it's not too noisy. Of course, it doesn't affect much because people go out during the day and it's quiet at night. Generally acceptable, very ordinary. The boss is Indian."

"The location and sanitation are very good, that is, the furniture is a bit less, and there is no place to put things. In addition, the hotel displayed an address on the webpage. At the front desk, it was said that it was not their order. It was an order for another address. It was about 100 meters across a street, pushing four suitcases.... Imagine how painful it is. Later, I stayed for two nights, and the same path was booked. This time it was right. I needed to push the big bag to the first hotel. After the negotiation, I didn’t change the hotel. I want to say, please Ctrip and the agent confirm the address, do not let the user get the false information, thank you"