Best Hotels near Yohana & Tony Garden, Surabaya

I checked in at 11 pm, the employee said that I couldn't do it at 11 pm because the employee had already gone home. Asked for a room when there was a reservation, they said you couldn't, you had to scan the barcode, fill in it, etc. If you want to park inside first, you're told you can't, you have to reserve a barcode inside. So the service was very disappointing. Until I said, tell your boss to just return the money if everything is not possible and time is limited. Because I only arrived at SBY at 11 pm...

My First Impression(24 Jan 2020 - 27 Jan 2020) Check-In Experiences, + Rule Apply and dicipline + Standby 24 hour + Nice to Guest and Fast checkin + welcome drink standard - Card Key for room only 1 and if you need 1 more you need to put 100KIDR deposit Building Area & Design Interior, + Modern and Urban style + Good ambience and lighting + Clean Feel + Nice Sofa in the lobby + Huge Parking Car - Looks like Flower Decoration in here is fake especially in 2th floor on the tables Room Hotel, + Clean, structure and everything looks perfect + Ambience lighting is good not too bright not too dark with easy switch setting + Got 2 free botol and other standard free items in the hotel(soap, coffee, tea, sandals) - No sign of privacy or clean status, every room is different. - Alwys call if you want to clean the rooms - No laundry list, every room different Breakfast Experiences & Foods, + All the foods in here is delicious + Foods Variations is good + Free breakfast for 2 person/room(depending on your booking) - Clean table is slow - Replineshment Foods is slow - Need to check related pets control in Bar.. Somehow i have a chance to see Rat running away inside the Bar. Conclusion, I'm really enjoy stay in this hotel eventhough there is some area that need to be improve like the standardisation related the facility each room(laundry list, sign privacy, and so on), also in the restaurant must showing the improvements especially pets control and make sure all the door must be close everytime to avoid the rat come to the Bar side(1st floor) . Overall i recommended this hotel, the price also reasonable and i believe this hotel already have procedure to do. Please keep the good work and always improve to make customer happy with the right quality.

interesting hotel, the room is also clean the food is delicious next time I will stay here again

Near the place to eat. Want Alfa Indomaret is not difficult if the one is closed. It's a motorbike but it's still okay. Spacious bathroom. A AC is cold, some can not be cold but okay. The receptionist is clear. Good. Cake model costs 2 but gpp. Still okay with this hrg. There is security. There is a refrigerator. The TV is wired. Mayan

untuk pelayanan ramah, rumor harus menambah biaya saat check-in tidak benar, lokasi dekat dengan MERR, saran : perlu ditingkatkan keberi

I recently stayed at this hotel and overall had a good experience. The check-in and check-out process was smooth and efficient. The room I stayed in was clean and comfortable, and I appreciated that it was quiet at night. The hotel has a gym, pool and restaurant which are great facilities but I didn't have time to use them. The location is strategic. The hotel staff is friendly and helpful throughout my stay.

Stayed there for a couple of days with other relatives for a small family reunion. Hotel was nice, staff were very friendly and accommodating. Some little things that could have been improved is parking. Would be nice if staff informed incoming guests about the valet parking ahead of time, so we didn’t have to look for parking spot upon arrival. It’s time for your carpets to be steam-cleaned. Breakfast had many choices, coffee was very decent I had to get my second cup. Best part of the stay - friendly and accommodating staff, kudos to you all!!!

I know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.

Location of the hotel is the best! It's in Jalan Tunjungan area which is the most crowded pedestrian street in the center of Surabaya, and Tunjungan Plaza Mall which is the second biggest mall in Indonesia, just across the street! The hotel itself was okay. I was on 12th floor so I got a very beautiful view. Bed was nice, pillow and TV were nice, carpet was clean, AC was not cool at first but we called the staff and he fixed the problem. But the bathroom wall was not that clean, and the shower leaked to the ceiling. The amenities was just okay, and there was a fridge cabinet but no fridge inside 🤣. Honestly I expected better than this, because the price of the room, and the hotel brand, Swiss Belinn, is famous. Breakfast was nice, they got decent choices of food and the taste was nice, too. They had a basement but it was small I guess. So we had to park at the empty field outdoors beside the hotel. It was so hot but they got security to guard the place. But overall good location, tho, and pretty comfy.