Hotels near TOKOZHIPHITZ in Surabaya

We hesitated at first to stay in this hotel. It's an old hotel (started to be built in 1979) and the building's exterior looks so shabby. The hotel was affected by Covid-19, too, so we know to not set the bar too high for this hotel. Well, when we arrived at the lobby, we could really see the 90's vibes, glamorous hotel at that time. Check in was easy and fast, and surprisingly there were still so many employees working for this hotel. This place was more alive than I thought it would be. The room was good, not exquisite but I can see that it was designed well and was very nice initially. The AC worked well, hot water and water pressure were nice, but the bathroom door was jammed. And the bathtub had black stains (or maybe chipped). The sheets, blanket, and towel all had some stains but I'm sure they were all washed clean. The pillow smelled bad, like musty or damp, but we asked to be replaced and got the fresh ones. Amenities were just okay. No slippers, soap and shampoo were very standard, but they provided a safe deposit box, electric kettle, and coffee/tea. The view outside was amazing, we could see the heart of Surabaya from above, sitting in the japanese-styled chairs. Bed was nice, too. We slept soundly. Breakfast was great, surprisingly! We expected nothing, but turned out there were many varieties of the food, and they were all pretty good. From western to Indonesian, all great. I was happy to see all the employees there, like things are finally getting normal again. The visitors were a lot, too. I'm so relieved that they were doing great ❤️

really satisfied for staying here, got a room with the best view, the sunrise. really worth the price, it's clean. the location is a bit far from the train station and alun-alun. but not that far.

I know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.

AC is not working Found the drain fly and cockroach in restroom But the location is very good! Only 8mins walk to the plaza.

A pleasant surprise for us when visiting Surabya. Though it is located at West Surabaya, a bit far from where our meeting was, the trip is worthwhile. All about this hotel is just right, from the service to all the hotel facilities are great (maybe since it is still quite new). I would say this Westin in Surabaya is even better than the one in Jakarta from all aspects. We booked the suite which is amazing and the standard room also quite nice, though we dont get to have the premium coffee and ferragamo soaps. Union around corner opened till 2 AM and the hotel is attached to the largest Mall in southeast asia (from what I heard). However, I have not really used all the hotel facilities and I skipped the breakfast (because I was way too full from prior night meal). The only thing that a bit bother me is the blind installed in all the bathroom including in the suite room, where it is very noticable it is wrinkly and not properly installed. A bit crack inthe almost perfect experience. However, i would still rate the hotel 5 star for everything else.

Always wanted to stay in here since the previous building was my teachers' place 😆 The hotel looks great, and it's comfy inside. Need more air circulation tho, I booked the most affordable one but it shouldn't be the reason for less air circulation 🤍

nice hotel and nearby to attraction. I had work at West Surabaya but stay at the center was a great decision. Near to the cafes and restaurants. also you can meet the car free day on sunday morning! the bed at quest always excellent and minimum noise.

Clean... Maybe there should be a glass and spoon for making warm drinks. 2nd floor dispenser so you don't have to go up and down

the hotel was nice, in a good location in the center of the city. breakfast was very good, with multiple choices from local to international. the room overall was okay, clean and the bed was very comfortable, but the sound proof was terrible, in the night it was difficult to sleep as from the nearby mosque came out the song another thing, the windows don't have the possibility to open even for a little to change the air

It was nice stay ,only problem is gym and swimming pool timing, they close by 6 pm. Travellers usually go outside for city visit and come back by evening and they want to relax in swimming pool or go gym but due to early closure not able to avail the facilities. They should atleast allow upto 10 pm for both gym and swimming pool. Other hotels in surabaya allows until midnight .