Hotels near JKI C4 in Surabaya

We hesitated at first to stay in this hotel. It's an old hotel (started to be built in 1979) and the building's exterior looks so shabby. The hotel was affected by Covid-19, too, so we know to not set the bar too high for this hotel. Well, when we arrived at the lobby, we could really see the 90's vibes, glamorous hotel at that time. Check in was easy and fast, and surprisingly there were still so many employees working for this hotel. This place was more alive than I thought it would be. The room was good, not exquisite but I can see that it was designed well and was very nice initially. The AC worked well, hot water and water pressure were nice, but the bathroom door was jammed. And the bathtub had black stains (or maybe chipped). The sheets, blanket, and towel all had some stains but I'm sure they were all washed clean. The pillow smelled bad, like musty or damp, but we asked to be replaced and got the fresh ones. Amenities were just okay. No slippers, soap and shampoo were very standard, but they provided a safe deposit box, electric kettle, and coffee/tea. The view outside was amazing, we could see the heart of Surabaya from above, sitting in the japanese-styled chairs. Bed was nice, too. We slept soundly. Breakfast was great, surprisingly! We expected nothing, but turned out there were many varieties of the food, and they were all pretty good. From western to Indonesian, all great. I was happy to see all the employees there, like things are finally getting normal again. The visitors were a lot, too. I'm so relieved that they were doing great ❤️

really satisfied for staying here, got a room with the best view, the sunrise. really worth the price, it's clean. the location is a bit far from the train station and alun-alun. but not that far.

I know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.

im definitely come to this hotel again because the staff is super friendly, the food is awesome, and the room is super comfy. maybe the cleanliness of the breakfast area must be improved because when im arrived, the floor is quite dirty.

A pleasant surprise for us when visiting Surabya. Though it is located at West Surabaya, a bit far from where our meeting was, the trip is worthwhile. All about this hotel is just right, from the service to all the hotel facilities are great (maybe since it is still quite new). I would say this Westin in Surabaya is even better than the one in Jakarta from all aspects. We booked the suite which is amazing and the standard room also quite nice, though we dont get to have the premium coffee and ferragamo soaps. Union around corner opened till 2 AM and the hotel is attached to the largest Mall in southeast asia (from what I heard). However, I have not really used all the hotel facilities and I skipped the breakfast (because I was way too full from prior night meal). The only thing that a bit bother me is the blind installed in all the bathroom including in the suite room, where it is very noticable it is wrinkly and not properly installed. A bit crack inthe almost perfect experience. However, i would still rate the hotel 5 star for everything else.

Stay 1 night at Mercure Manyar Surabaya, here under are the experiences 1. Fast cek in and warm welcome by Mr. Umar MOD, got #507 & 505 2. Room set up - nice environment, love euro pillow 3. Amenities is okay 4. Install with Smart TV 5. Warm staff 6. Room wifi is good¹ Things need improvement 1. Coridor the way to room is not so bright 2. Towel - thats time to replace 3. No bottle (Aqua?) Set up, seems apply green concept ? 4. Simple breakfast & small car park Who love Surabaya, it is recommended to stay at Mercure Manyar

The place is nice, clean, comfortable, the location is very strategic, just next to the marina plaza. want to find a place to eat and gadgets to stay through. The check-in staff is friendly, the check-in process is not too long. The facilities are very basic, but according to the price. coffee and tea facilities are not available, but in the lobby is already available, there is even a light snack. breakfast is quite varied, the soto is the best. free and fast wifi. according to the price offered

Clean... Maybe there should be a glass and spoon for making warm drinks. 2nd floor dispenser so you don't have to go up and down

Stayed one night in deluxe room. The room is big with a comfy big bed and great view to the river from the 11th floor. A hot shower, a separate sink in the room, a fridge, a desk to work, and a microwave. Curtains could be washed more to have a better view but i understand that is very difficult to take them away because the ceiling is pretty high. There is a swimming pool in the hotel also.

Very beautiful, modern and cozy hotel. But 2 important things: WIFI runs bad and the most important... It's an obligation to change sheets and pillows. My sheets were not changed, even pillows, with long hairs of previous guest. To bad this!!!