2-Star Hotels in Surabaya

The room setting its not right looks very tight if put the table in front of bed....its hard to move around It must be free excess to bed think about emergency ppl get out from bed will hit the table and the cabinet Safety first ....... Bed sheet not too clean color is become dirty looks Need to put bycline or change Need elevator for old people or ppl with feet problem Reception need in open area not in the hiding place so.ppl more welcoming feelings

Amazing for a budget hotel. Stayed here only for resting after a Bromo trip. Toilet is nice, room is small but very functional. Breakfast is superb I really love the arrangement and the varieties of food. Recommended

We came at midnight for check in, after a long trip from Bandung, we were indeed tired, we booked two rooms and the check in process was really slow. We asked whether we could have a late check out for 2pm, the front desk staff answered that there would additional charge for that. He didn't look at my eyes while answering, instead he kept typing on the computer, not a nice gesture. We asked whether he could discuss it with the manager the next morning, arrogantly he answered, even though I talked to the manager, the answer will be the same 12 noon check out time. We bargain whether we could have a late check out at 13.00, he still insisted that it will be charged for additional. No sense of empathy at all... We went to the room, and we found out that all the wall near the window was really bad and moldy, that were in those two rooms. One the soap dispenser button was loosen, wifi connection was very slow and sometimes off. Nothing special on the breakfast. We saw many guests went in and out without wearing masker, and no staff or security officer were care to warn those guests! Better choose other hotel for next Surabaya visit!

The awesome location, my towel never cameback after laundry. The front desk woman is quite polite, difficulties check in for my son as we came from different location. What a pity they dont call me to make sure that the person is my son but overall is good.

I really did enjoy my stay at this hotel for 4 nights. The only negative is all the mosquitos getting in lobby and room somehow. The pool needed to get swept more the stuff on the top. But it was still really refreshing to jump into every day. The staff are friendly with alittle English. I had a dinner at restaurant which was delicious just abit pricy compared to street food. I reccomend, just bring insect repellent. Price I got was pretty cheap for the big sized room.

The place is nice, clean, comfortable, the location is very strategic, just next to the marina plaza. want to find a place to eat and gadgets to stay through. The check-in staff is friendly, the check-in process is not too long. The facilities are very basic, but according to the price. coffee and tea facilities are not available, but in the lobby is already available, there is even a light snack. breakfast is quite varied, the soto is the best. free and fast wifi. according to the price offered

Run down, poor maintenance, very basic, one night stay should be ok, not suitable for family, bathroom very small, fixtures dated, has security

For hotel services 👍 don't worry about missing items... My bathroom faucet is leaking/not flowing properly... please repair it... Drinking water... don't worry because gallons of Cleo are provided according to the name of the hotel... Every room should have noise reduction, stay on Saturdays and Sundays... The sound of motorbikes on the track is too loud and scares the children.

I found this hotel to be great for a budget traveler like me. I booked it through agoda.com for a discounted price. I stayed two nights which was a good experience. The receptionists were very friendly and helpful. Hotel location is strategic because I could get access to public transportation right in front and to food vendors when I was hungry. The facilities like lifts, toilets, etc in the hotel are excellent. Room's space is good and comfortable. The only non-positive comments from me are: no breakfast included because of the discounted price. I had to pay extra Rp50,000 for a small plate of fried rice and two slices of bread and a cup of coffee. I could get better offer with that 50,000 outside the hotel. Anyway, no big deal. I can further say that for one person only. I also saw women's hair underneath the bed. I guess they have not cleaned the room properly yet. Overall, the experience is good. I still recommend this hotel to other travelers.

The hotel offer reasonable price with good service, special thanks to all the staff , from house keeping, receptionist and security for help me during my stay. easy access to everywhere and the only matters is super slow wifi apart from that there is no problem