Hotel near Tunjungan,Tegalsari75.2% of visitors choose this area
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
GGuest User2025.02.13
Convenient location with shopping mall, the rooms are clean, spacious and comfortable. We enjoyed the buffet breakfast very much. Staff were very helpful and friendly. We enjoyed our stay very much.
Perfectly located near Tunjungan Plaza Mall in the Surabaya, Indonesia city center, JW Marriott Hotel Surabaya is a luxurious, 5-star hotel in Surabaya City for business and family vacations in a vibrant destination. Experience the height of 5-star luxury in one of our 407 beautifully hotel-appointed rooms, including 22 extended-stay apartments. Stay in the heart of Surabaya’s shopping and business district, minutes from Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan, and Sanggar Agung Temple. Savor delectable Japanese, Chinese, and Indonesian cuisines and the city’s newest steakhouse in our four distinctive restaurants. Gather in versatile meeting and event space with custom catering and expert planning. Family-friendly features at our Surabaya hotel include a pool with panoramic views and the JW Terrace by the Pool venue for movie nights. With ample self-parking and a 24-hour gym and massage service, JW Marriott Hotel Surabaya provides comfort, relaxation, and style for your visit to Indonesia.
GGuest User2025.01.28
I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read.
After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike!
Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive.
But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference!
And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try!
For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible!
Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference.
Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.
BBk_Em2024.10.16
I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern
Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 
Very Good
119 reviews
9.2/10
Price from
NZD 147
per night
Check Availability
You Might Like
Surabaya Hotels with BreakfastSurabaya Hotels with Twin RoomSurabaya Hotels with 1 Double BedSurabaya Hotels with Swimming PoolSurabaya Hotels with Free Cancellation
Located in Surabaya, Vasa Hotel Surabaya is within a 10-minute drive of Pakuwon Mall and Surabaya Plaza Shopping Mall. This family-friendly hotel is 5.4 mi (8.7 km) from Tunjungan Plaza and 5.4 mi (8.7 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at 209 Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 388 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
LLovely Couple2025.02.17
🛍️ Next Stop: Pakuwon Mall & Stay at Vasa Hotel Surabaya! 🏨
From Jalan Tunjungan to Pakuwon Mall – the shopping hopping continues! 🛍️ Pakuwon Mall is a massive, upscale shopping haven, perfect for fashion, dining, and lifestyle finds. A true paradise for shopaholics! ✨
Along the way, I spotted a bank called Bank Ina – ha ha, not mine, but it felt reassuring since shopping definitely needs a solid bank to back it up! 💳😂
After a full day of retail therapy, we checked in at Vasa Hotel Surabaya – and it totally lives up to the reviews! 🌟
🍽️ Breakfast Like a King 👑 – An enormous spread covering Indonesian, Korean, Japanese, Indian, and Western cuisines. A true international feast! 🍛🍣🍜🍗
✔️ Pecal Bu Naning – Traditional Javanese salad with peanut sauce 🥗
✔️ Sushi, Ramen & Tempura – Japanese delights 🍣🍤
✔️ Indian Cuisine – Flavorful curries & roti 🍛
✔️ Western Chicken Parmigiana – Crispy, cheesy, and oh-so-satisfying! 🍗🧀
I tried a bit of everything, and now my stomach might just burst from over-eating! 😂 But hey, when the food is this good, how can you stop?
#VasaHotelSurabaya #BreakfastGoals #PakuwonMall #HotelHopping #ShoppingHopping #FoodieAdventures #TravelCaraSendiri #BankInaButNotMine
Hotel near Wiyung,Wiyung1.3% of visitors choose this area
Make your stay in Surabaya, Indonesia, modern yet sophisticated at Four Points by Sheraton Surabaya Pakuwon Indah. Adjacent to Pakuwon Mall, our hotel in Surabaya provides uncomplicated comfort and unparalleled service, so your business or leisure time is seamless. Nestled in an upscale neighborhood with convenient access to Satellite Toll Road, our location is perfect for exploring the city's many attractions. Savor authentic local cuisine at Djaman Doeloe Resto & Bar, a wide range of cocktails and best brew beers at Soirée Rooftop bar and treat yourself to a shopping spree at the Pakuwon Mall. For a moment of relaxation, take a refreshing dip in our Lagoon Pool, located on the hotel’s sixth floor, where you can unwind amidst an oasis-like ambiance in the heart of the bustling city. At Four Points by Sheraton Surabaya Pakuwon Indah, we are committed to providing you with a hotel experience that exceeds your expectations.
FFONG2024.12.02
Review for Four Points by Sheraton Surabaya, Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options.
The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers.
The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality.
Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out.
Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya.
Rating: 4.5/5
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This luxury hotel is 4.5 mi (7.2 km) from Tunjungan Plaza and 2.1 mi (3.4 km) from Surabaya Town Square.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Aangelina putri2024.06.18
Interesting art piece.
The single bed is comfortable and well placed daily.
Will definitely return on the next trip to surabaya.
With a stay at Java Paragon Hotel and Residences in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Surabaya Zoo. This family-friendly hotel is 1.5 mi (2.3 km) from Ciputra World Mall and 1.6 mi (2.6 km) from Surabaya Town Square.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, The Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Surabaya? This hotel has 4618 square feet (429 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators and LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
GGuest User2024.05.30
Me and my boy friend were here just for a night but everything was so good.
Good location,the food was nice,clean room and the staff speak english.
We got a cheap price for the room
We would to come and stay here again when we are in Surabaya.
Hotel near Wonokromo,Wonokromo4.6% of visitors choose this area
With a stay at Artotel TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and 5 minutes by foot from Surabaya Zoo. This hotel is 2.5 mi (4.1 km) from Royal Plaza Surabaya and 2.9 mi (4.7 km) from Tunjungan Plaza.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 126 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Zzavierlimrp2024.12.09
⭐⭐⭐☆☆
”Stylish Stay with Room for Improvement – ARTOTEL TS Suites Surabaya”
I recently stayed at ARTOTEL TS Suites Surabaya and had a mixed experience. While the hotel offers modern design, spacious rooms, and a gym for guests, there are a few areas that need attention to improve the overall experience.
🛋️ Ambience & Design:
The hotel features a modern, artistic design that creates a trendy and visually appealing atmosphere. The lobby and communal areas are stylish, welcoming, and set a positive tone upon arrival.
🏨 Accommodation:
The suite was spacious, well-equipped, and comfortable for rest and relaxation. However, I encountered a few cleanliness issues that affected my overall experience:
Cobwebs on the sliding door, which made the space feel neglected.
Stained bedsheets, which were disappointing and did not meet expected cleanliness standards.
These issues suggest that the hotel could benefit from improved attention to detail and housekeeping standards.
📍 Location:
While the hotel is centrally located, it is next to an abandoned mall, which creates an unwelcoming, deserted vibe—particularly at night. This choice of location takes away from the convenience and appeal of staying here.
💪 Fitness & Facilities:
While the hotel lacks a pool, it does have a gym that is well-maintained and offers a good way to unwind or maintain your fitness routine during your stay. This was a nice addition and added value to my experience.
🌟 Service:
The staff members were professional, helpful, and friendly. They made the check-in process smooth and were responsive whenever I had questions or needed assistance.
✨ Final Thoughts:
ARTOTEL TS Suites Surabaya offers stylish design, spacious rooms, and a well-equipped gym. However, there are still a few issues that need attention:
Pros:
Stylish, modern interiors
Spacious, comfortable rooms with essential amenities
Well-maintained gym for fitness enthusiasts
Friendly and professional staff
Cons:
Cobwebs on sliding doors and stained bedsheets
Location next to an abandoned mall, creating an uninviting atmosphere
No swimming pool or other recreational facilities
With better housekeeping, improved attention to cleanliness, and a better use of its location, this hotel could significantly enhance the guest experience.
Would I stay here again? Possibly, but with the hope that the hotel addresses these shortcomings to provide a more seamless and comfortable experience.
Hotel near Wiyung,Sambikerep1.3% of visitors choose this area
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
NNaicha2024.04.03
Service was so good. i was stay there during earthquake , the staff very helpful to move the room lower floor. location is very good. nearby the PTC or Pakuwon Mall , walking distance 2 mins.
Hotel near Gubeng,Gubeng14.5% of visitors choose this area
With a stay at Hotel Santika Premiere Gubeng - Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Submarine Monument. This hotel is 0.8 mi (1.2 km) from Balai Pemuda and 0.9 mi (1.4 km) from Surabaya Plaza Shopping Mall.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 50 meters.
For lunch or dinner, stop by The Travellodge, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 13 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 230 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
GGuest User2024.06.01
The room is clean and comfortable. The buffet style breakfast is not bad with a variety of choices.
107 reviews
9.0/10
Price from
NZD 56
per night
Check Availability
See All Hotels With Airport Shuttle in Surabaya
Top 12 Premium Hotels in Surabaya
See all
Discover our curated selection of premium hotels in Surabaya for your next stay
No.
1
9.4/10
97 review
The Westin Surabaya
Hotel near Wiyung, Wiyung
"Great stay!""Friendly owner"
Select dates to view prices
No.
2
9.2/10
349 review
JW Marriott Hotel Surabaya
Hotel near Tegalsari, Tegalsari
"Delicious breakfast""Convenient for shopping"
Select dates to view prices
No.
3
9.3/10
68 review
Ascott Waterplace Surabaya
Hotel near Wiyung, Sambikerep
"Friendly owner""Great stay!"
Select dates to view prices
No.
4
9.2/10
119 review
Sheraton Surabaya Hotel & Towers
Hotel near Tegalsari, Tegalsari
"Great stay!""Friendly owner"
Select dates to view prices
No.
5
9.4/10
172 review
Hotel Majapahit Surabaya MGallery
Hotel near Tunjungan, Genteng
"Delicious breakfast""Great design"
Select dates to view prices
No.
6
9.0/10
119 review
Shangri-La Surabaya
Hotel near Sawahan, Sawahan
"Friendly owner""Great rooms"
Select dates to view prices
No.
7
9.5/10
150 review
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Hotel near Dukuh Pakis, Dukuhpakis
"Great rooms""Great stay!"
Select dates to view prices
No.
8
9.3/10
63 review
Oakwood Hotel & Residence Surabaya
Hotel near Manyar Sabrangan, Mulyorejo
"Great stay!""Great rooms"
Select dates to view prices
No.
9
9.2/10
365 review
DoubleTree by Hilton Surabaya
Hotel near Tunjungan, Genteng
"Delicious breakfast""Great amenities"
Select dates to view prices
No.
10
8.9/10
166 review
Vasa Hotel Surabaya
Hotel near Sukomanunggal, Sukomanunggal
"Great stay!""Great rooms"
Select dates to view prices
No.
11
9.3/10
100 review
Mövenpick Surabaya City
Hotel near Wonocolo, Wonocolo
"Great stay!""Friendly owner"
Select dates to view prices
No.
12
9.0/10
156 review
Whiz Luxe Hotel Spazio Surabaya
Hotel near Dukuh Pakis, Dukuhpakis
"Great stay!""Clean and tidy"
Select dates to view prices
Top rated hotels in Surabaya
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Excellent
AAchmad NasichPros:
1. Hotel Andita Syariah Surabaya offers a highly affordable stay in a prime location within Surabaya's city center, making it an economical choice for budget-minded travelers.
2. Despite undergoing renovations, the rooms maintain a comfortable ambiance, providing guests with a satisfactory level of comfort during their stay.
3. The hotel staff is notably friendly and helpful, contributing positively to the overall guest experience.
Cons:
1. A peculiar detail is the provision of only one pillow per bed, which may seem unusual as many hotels typically provide two pillows per bed. This might be a point of consideration for guests who prefer additional pillows for added comfort.
2. The bathroom conditions at Hotel Andita Syariah Surabaya may not suit everyone. The absence of a mirror and the wet concept could be inconvenient for guests who prefer to keep the bathroom dry.
3. The washbasin lacking sanitation, allowing water to flow directly to the floor, may pose a cleanliness concern for some guests.
4. The absence of a telephone in the room might be a drawback for those who rely on traditional means of communication. However, the option to contact the reception via WhatsApp serves as an alternative.
In summary, Hotel Andita Syariah Surabaya provides a cost-effective option for individuals seeking affordability and a central location. While the peculiarities of one pillow per bed and certain bathroom conditions exist, the hotel remains suitable for those on a transit or short stay, given its economical pricing and convenient accessibility.
GGuest UserA special shoutout to chef Dayat! His excellent services and professionalism is literally one of the best I have seen over many years of traveling. His passion and delicate taste for food is extraordinary. And most importantly he make us feel very welcomed and special whenever we come back to Westin Surabaya all the way from Singapore. Truly the best service!!! Keep up the excellent job. ☺️
Hotel near Wiyung, Wiyung 1.3% of visitors choose this area
Price per night from:NZD 199
9.2/10
Very Good
DDantanOur stay at DoubleTree by Hilton Surabaya was nothing short of amazing. From the moment we arrived, we were warmly welcomed, and what stood out the most was their truly personalised service. Different staff members knew our names when we visited various facilities, making us feel genuinely valued and at home.
A special shoutout to Adi and Sophia, who went above and beyond to ensure our stay was comfortable and memorable. Their attentiveness, warmth, and professionalism made a real difference, and we truly appreciate their efforts.
The breakfast was exceptional, offering a wide variety of delicious options that were beautifully presented. Every detail was thoughtfully prepared, making it an absolute highlight of our stay.
We also loved the kids' club, which had well-planned activities to keep children entertained. It was clear that a lot of thought had gone into making it a fun and engaging space for families.
The service throughout the hotel was top-notch, reflecting the high standards of DoubleTree by Hilton. Every interaction was met with warmth and a genuine willingness to assist.
If we return to Surabaya, DoubleTree by Hilton will certainly be at the top of our list. Highly recommended!
Hotel near Tunjungan, Genteng 75.2% of visitors choose this area
Price per night from:NZD 112
9.1/10
MMadboz85I had a wonderful stay at this hotel, ideally located in the heart of the city. The rooms are spacious, comfortable, and well-appointed with great views. The facilities are excellent.
The central location made it easy to explore nearby attractions. The staff were friendly and attentive, ensuring a smooth and enjoyable experience. Highly recommend for anyone visiting the city!
VVictor AbdiEverything went well. The hotel staff is friendly, even though the hotel is old but still well maintained, the location is very strategic. Breakfast is quite varied and tastes good. Very value for money.
Hotel near Tunjungan, Genteng 75.2% of visitors choose this area
Price per night from:NZD 45
9.0/10
JJun WeiCelebrated my partner's birthday and was well accommodated. Cakes were abundant and balloons were setup before we arrived. Overall, a great experience.
Hotel near Sawahan, Sawahan 1.1% of visitors choose this area
Price per night from:NZD 110
9.0/10
GGeriI always liked Swiss Bel. SURABAYA Manyar can improve. Breakfast they were clearly shorthanded.。couldn't find staff when needed and also the food was cold and not replenished in timely manner. Was a disappointment . When i went to the pool in evening, it was occupied with big group of guys and it was clear i was not going to be able to even swim. It's a lap pool but I think many take it as s giant group jacuzzi. Again, no sign of stsff around.
Otherwise nice bed and room is good size.
RRidzwan_wnI had a pleasant stay at the said hotel. I was given a surprise at my room door by the staffs, bringing me a small cut birthday cake and singing birthday song.
Thing that can improve is the towel, which had a weird smell. Maybe management can look into it. Thank you.
AAlex88Location wise is debatable as you need to see what tour itinerary is.
Because the best location would be central.
But overall its a rather decent hotel
Not a really impressive breakfast but it can get by.
Would not say its worth it.
But the overall vibe of the hotel is pretty good
When going on a business trip to Surabaya, which hotels are the most popular with business travelers?
When it comes to business trips, choosing a hotel with convenient transportation links is important to many guests.
The Alana Surabaya, Verwood Hotel and Serviced Residenceand Garden Palace Hotel
have convenient transportation links and inexpensive prices. Consider staying at one of these hotels during your trip.
What popular hotels have non-smoking rooms in Surabaya?