Surabaya Suites Hotel Powered by Archipelago
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng
Surabaya Suites Hotel Powered by Archipelago
Jl. Plaza Boulevard Jl. Pemuda No.33 - 37, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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A stay at Surabaya Suites Hotel Powered by Archipelago places you in the heart of Surabaya, steps from Surabaya Plaza Shopping Mall and World Trade Centre. This 4-star hotel is 1.2 mi (1.9 km) from Tunjungan Plaza and 7.1 mi (11.5 km) from Pakuwon Mall.Show More
We Price Match
Last booked 4 hrs ago
Highlights
Varied breakfast
Cozy rooms
Lots to do
Airport drop-off availableAmenities
Outdoor swimming pool
Massage Room
Fitness Room
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All Amenities
Property Description
A stay at Surabaya Suites Hotel Powered by Archipelago places you in the heart of Surabaya, steps from Surabaya Plaza Shopping Mall and World Trade Centre. This 4-star hotel is 1.2 mi (1.9 km) from Tunjungan Plaza and 7.1 mi (11.5 km) from Pakuwon Mall.
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4.3/5
Very GoodThe room is quite good, service so so, only stay for one night. Will gome again to Surabaya.
All 508 Reviews
Surroundings
Airport: Juanda International Airport
(18.4 km)
Train: Surabaya Gubeng Train Station
(680m)
Train: Surabaya Pasar Turi Train Station
(4.1 km)
Landmarks: Timezone
(130m)
Landmarks: Tabernacle Church of Indonesia Mount of Olives Surabaya 1
(210m)
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Rooms
Guest Reviews
Services & Amenities
Policies
27
Deluxe Suite
1 King bed
60-66m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
6
Junior Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
8
Junior Twin Suite
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Business Suite Historical King
1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
4
Business Suite
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Deluxe Luxury Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
4
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
5
Business Suite Historical Twin
2 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
6
Business Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
2
Business Suite Twin Bed
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Business Suite Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
5
Deluxe Suites Historical King
1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
6
Junior Suite Historical King
1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
4
Junior Suite Historical Twin
2 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Private bathroom
Toothbrushes
Private toilet
Shampoo
Check Availability
4
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
508 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.6
- Service4.3
Average for similar properties in Genteng
AI Summary
The property boasts spacious, comfortable rooms, friendly and efficient service, and a convenient location near attractions and transportation options, offering excellent value for money.
irma21
August 22, 2024
KEBERSIHAN BAIK
LOKASI STRATEGIS DENGAN MALL DEKAT
KAMAR LUAS SESUAI APK DPAT BATHUP
COCOK UNTUK KELUARGA.
LAYANAN CHECKIN LAMA ,MENUNGGU 1JAM UNTUK PROSES PEMBERSIHAN ,
KAMAR BERSIH,BAGUS,LUAS, HANYA SAJA TERDENGAR SUARA TAMU KAMAR SEBELAH TERIAK TERIAK BERCANDA SAAT MALAM MENGGANGGU PENGHUNI YANG LAIN SAAT TIDUR APALAGI SAYA BAWA ANAK KECIL. KAMAR TIDAK KEDAP SUARA SANGAT DISAYANGKAN. PADAHAL BAGUS BANGET ,TAPI TAMU MENGOBROL KEDENGARAN GAK ADA PRIVASI NYA.LEMARI LUAS,
FASILITAS UNTUK ANAK KECIL TIDAK SESUAI .
ADA PEROSOTAN +JUNGKAT JUNGKIT ITU BERKARAT SEMUA
DAN TIDAK DIGANTI RUSAK SEMUA TIDAK BISA DIPAKAI PADAHAL DI APK BAGUS WKWKKWKK.
KOLAM RENANG TERPISAH DARI HOTEL ,MAINAN ANAK KURANG DIPERHATIKAN ..
SARAN SAJA JIKA MAINAN ANAK ZONA KIDS DI MASUKKAN KE DALAM HOTEL MUNGKIN LEBIH BAGUS..
Mohd Nazirur Rahman
August 8, 2024
The room is quite good, service so so, only stay for one night. Will gome again to Surabaya.
JULIADI
November 11, 2024
Nyaman
SEAtraveler
May 26, 2024
[Booked 3 nights, stayed one night and left]
Dissatisfaction:
1. After check-in, room was not well prepared. No bath towels were ready.
2. Shower head was extremely unacceptable, it was like used for 20 years. The outcome of the water was TOTALLY unable to take a shower. (Changed a new one after complaint)
3. Shower water pressure is small and no hot water (lukewarm only). CANNOT do a proper shower in any way.
4. Booked 3 nights, after the first night, room card was disabled the second day.
5. After room clean up service: i) living room garbage bin was not emptied (the bin was visibily full). ii) toilet paper was changed with a roll with literally 20 pieces. Not even enough for one/two time using.
6. Called room service for toilet paper, no one came for 20 mins.
7. Stayed one night, checked out the second day around 20:00. Asked for only 1 night refund - DENIED
8. Drinking water: no bottled water provided, but you can refill water from their 30 years old water dispenser at the hallway.
Satisfaction:
1. Front desk staff is polite and helpful.
2. Room is spacious enough.
3. Location not bad, next to a mall.
4. Technical team actions fast.
Sum-up: avoid booking this hotel if you have a choice.
Guest User
September 29, 2024
Nice hotel, strategic location, clean & friendly staff. I will repeat staying here
mahardika026
December 16, 2024
Old hotels, but very good services and spacious room
Didik Ardiko
May 19, 2024
Nice old hotel… many people especially surabaya nitizens said this hotel bit creepy because it used to be a hospital building in past of indonesia independece era but for me the surabaya suites hotel is not creepy at all, so many lights all around the corner and hall of the hotel so u can’t feel something strange… but my correction for this hotel they dont provide bathrobe, and the breakfast they not refill if the menu is empty, it takes an extra time to get menu breakfast refill 🥲
Kazovn
May 11, 2024
The lobby of this hotel looks very good however our room although large was tired and needed refurbishing. The carpet was a bit grubby and the furniture had seen better days and the bedside phone didn't work. Rather than supplying bottled water there was a jug in our room to be filled from a large water container in the hallway but this was empty. The room rate was cheap so complaining seems wrong but it was not a 4* experience
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Massage Room
Fitness Room
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Additional charge
Car Rental
Meeting Room
Secretarial Services
Multi-Function Room
Children's Pool
Children's Playground
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Valet Parking
Transportation
Priority airport pick-up
Car Rental
Airport drop-off
Additional charge
Front Desk Services
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Lockers Available
Languages Spoken
Indonesian
Food & Drink
Bar
Room Service
Snack Bar
Kiosk/ Convenience Store
Alcohol-Free Rooms (On Request)
Halal meals provided
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Massage Room
Public Areas
Barbecue
Elevator
Smoking Area
Garden
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Playground
Children's Pool
Business Services
Meeting Room
Fax/Copying Service
Multi-Function Room
Secretarial Services
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–9 years old | IDR 55,000 (approx. NZD 6.05) per person |
Children 10–17 years old | IDR 90,000 (approx. NZD 9.89) per person |
Adult | Buffet:IDR 100,000 (approx. NZD 10.99) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1993
- Renovated: 2012
- Number of Rooms: 185
A stay at Surabaya Suites Hotel Powered by Archipelago places you in the heart of Surabaya, steps from Surabaya Plaza Shopping Mall and World Trade Centre. This 4-star hotel is 1.2 mi (1.9 km) from Tunjungan Plaza and 7.1 mi (11.5 km) from Pakuwon Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Surabaya? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Surabaya? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.