Swiss-Belinn Manyar Reviews
Swiss-Belinn Manyar
Jl. Manyar Kertoarjo No.100, Manyar Sabrangan, Kec. Mulyorejo, Manyar Sabrangan, Mulyorejo, Surabaya, East Java, 60231, IndonesiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Swiss-Belinn Manyar Guest Reviews
4.4/5
Very Good
61 review
Verified reviewsLocation4.6
Amenities4.3
Service4.3
Cleanliness4.5
Filter by:
Sort by:
All reviews(61)
Positive reviews(58)
Reviews with photos/video(21)
Clean and tidy(10)
Great location(8)
Awesome rooms(6)
Convenient location(6)
Awesome stay(5)
Friendly owner(5)
Negative reviews(3)
Geri
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
85 review
Very Good
Posted on Dec 20, 2024
I always liked Swiss Bel. SURABAYA Manyar can improve. Breakfast they were clearly shorthanded.。couldn't find staff when needed and also the food was cold and not replenished in timely manner. Was a disappointment . When i went to the pool in evening, it was occupied with big group of guys and it was clear i was not going to be able to even swim. It's a lap pool but I think many take it as s giant group jacuzzi. Again, no sign of stsff around.
Otherwise nice bed and room is good size.
Response from Property: Dear Mr. Geri, Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. Our staff members take their roles in our hotel very seriously and try every day to provide the best quality customer service, therefore we apologize for the inconvenient happen during your stay. We believe the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us.Related your feedback on our food quality and staff performance, we already coordinate with related department to be follow up and improve the quality. Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
9 review
Very Good
Posted on Jun 16, 2024
The bed is comfortable. Some places are a bit dirty and old.
Response from Property: Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya...Thank you for choosing Swiss-Belinn Manyar as your preferred stay. Our guest’s needs is our number one priority therefore hearing your experience about our hotel’s performances is important. Related your feedback, kindly share the details of your stay such as room number and period of stay through email for our improvement. Thank you for being our guest. We will improve our overall performance and look forward to welcoming you back in your nearest visit in the future.Best regards, Management Swiss-Belinn Manyar, Surabaya
MyTrips
Deluxe Queen Room
Stayed in Jun 2023
Business travelers
22 review
Amazing
Posted on Jul 9, 2023
Staff very helpful. Fast check in. Surrounding by a lot of restaurant. Room is big enough and clean. I recommended for short Translate to Mandarin Simplified stay.
6/7
Response from Property: Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great time during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We believe your feedback will motivate us to keep maintaining and provide the better service, facilities and product to our Guests.Thank you for being our guest. We look forward to welcoming you back in the future.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Gugungun
Deluxe Queen Room
Stayed in Dec 2023
Other
25 review
Outstanding
Posted on Jan 6, 2024
Very nice place and clean. Parking lot is not alot, but there is valet service to help.
Recommended
Response from Property: Dear Mr. Gugungun, Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great time during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We believe your feedback will motivate us to keep maintaining and provide the better service, facilities and product to our Guests.Thank you for being our guest. We look forward to welcoming you back in the future.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Dewi
Deluxe Twin Room
Stayed in Jun 2024
Couples
14 review
Amazing
Posted on Jul 27, 2024
Room clean, friendly staff, location perfect.
Response from Property: Dear Mrs. Dewi,Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us.Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
welly padja
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
2 review
Outstanding
Posted on May 7, 2024
Helpfull front desk staff n team
Love the ambience
Response from Property: Dear Mr. Welly Padja, Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great time during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We believe your feedback will motivate us to keep maintaining and provide the better service, facilities and product to our Guests.Thank you for being our guest. We look forward to welcoming you back in the future.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Around the Globe
Deluxe Twin Room
Stayed in Dec 2023
Business travelers
40 review
Posted on Feb 27, 2024
Very comfortable to stay here.
Location is very good.
Not a big hotel.
Response from Property: Dear Mr / Mrs., Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We are sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us.Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Tristan Cheung
Deluxe Queen Room
Stayed in Nov 2023
Solo travelers
32 review
Outstanding
Posted on Jan 1, 2024
It is very convenient to have a restaurant downstairs. The room is clean.
Response from Property: Dear Mr. Tristan, Greetings from Swiss-Belinn Manyar, Surabaya...Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We are glad to know that our service, products and facilities that we provide during your stay exceed your expectation.Thank you for being our guest. We look forward to welcome you back in the near future under better circumstances.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Geby
Deluxe Queen Room
Stayed in Nov 2022
Other
23 review
Very Good
Posted on Feb 28, 2023
good hotel with good location
but unlike other hotel that help guest to bring their food from online delivery, this hotel they just dont care, even you are on bath you need to go out and take food, they dont let the courier pass it on recepsionis or security
Response from Property: Dear Mrs. Geby, Greetings from Swiss-Belinn Manyar Surabaya...Thank you for choosing Swiss-Belinn Manyar as your preferred stay. Related with your feedback regarding food or goods ordered from outside the hotel that cannot be keep by us, it is to maintain the safety and comfort of all our Guests. We hope that you understand the regulation that apply in our hotel.For your information, we also have In Room Service facilities that serve a wide selection of food and beverage menus. We will be happy to serve the needs of our Guests.Once again, thank you for being our guest and look forward to welcoming you back to Swiss-Belinn Manyar Surabaya in the future.Best regards, Gifta Oktavia RappeGeneral Manager
KEVIN
Deluxe Queen Room
Stayed in Jun 2023
Business travelers
7 review
Outstanding
Posted on Sep 6, 2023
Centrally located in the eastern Surabaya and nearby culinary spots.
Response from Property: Dear Mr. Kevin, Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great time during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We believe your feedback will motivate us to keep maintaining and provide the better service, facilities and product to our Guests.Thank you for being our guest. We look forward to welcoming you back in the future.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Lukas PS
Deluxe Queen Room
Stayed in Oct 2022
Business travelers
114 review
Outstanding
Posted on Nov 7, 2022
Very good hotel with affordable price. Many good resto near this hotel.
Response from Property: Dear Respected Mr/ Mrs., Greetings from Swiss-Belinn Manyar Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We are sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us.Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances.Best regards,Gifta Oktavia RappeGeneral Manager
Cyux
Deluxe Queen Room
Stayed in Aug 2024
Couples
6 review
Outstanding
Posted on Oct 2, 2024
Great place
Response from Property: Dear Mr/ Mrs. Cyux,Greetings from Swiss-Belinn Manyar, Surabaya...Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We are glad to know that our service, products and facilities that we provide during your stay exceed your expectation.We look forward to welcome you back in the near future under better circumstances.Best regards, ManagementSwiss-Belinn Manyar, Surabaya
BustosLoren
Deluxe Queen Room
Stayed in Aug 2024
Travel with friends
3 review
Outstanding
Posted on Nov 25, 2024
Amazing!!!
Response from Property: Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us.Once again, thank you for being our guest. We look forward to welcome you back in the near future under better circumstances.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
Guest User
Deluxe Queen Room
Stayed in Jul 2023
Family
29 review
Very Good
Posted on Aug 23, 2023
Good location..near many restaurant cozy
Response from Property: Dear Mr/ Mrs., Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great time during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We believe your feedback will motivate us to keep maintaining and provide the better service, facilities and product to our Guests.Thank you for being our guest. We look forward to welcoming you back in the future.Best regards,ManagementSwiss-Belinn Manyar, Surabaya
dityo
Deluxe Queen Room
Stayed in Jan 2024
Solo travelers
12 review
Outstanding
Posted on Feb 16, 2024
niceeeeeeeeeeeerrrrr
Response from Property: Dear Mr. Dityo, Greetings from Swiss-Belinn Manyar, Surabaya.Thank you for choosing Swiss-Belinn Manyar as your preferred stay. We are delighted to hear that you had a great time during your stay with us. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We believe your feedback will motivate us to keep maintaining and provide the better service, facilities and product to our Guests.Thank you for being our guest. We look forward to welcoming you back in the future.Best regards,ManagementSwiss-Belinn Manyar, Surabaya