Nuonuomiss
November 23, 2022
A very bad experience. First of all, when I entered the room, I saw a long spider web on the bedside and a thick layer of stains on the hair dryer. It looked like it had been abandoned for a long time and no one had touched it. I asked my aunt to clean it up. , thinking that it would not be easy for them to make the room, as long as it was cleaned, it would be fine, so I didn’t take pictures. When I was doing laundry at night, the pipe under the sink leaked. I called the front desk, and the front desk said that they would repair it after the construction. It took a long time. They came up and repaired it for a long time. Then they asked me where the leak was. I said it was against the wall, and he said, oh, the repair was in the wrong place, uh... forget it, I didn't say anything. When I was doing laundry the next day, I found there was still water leaking, but it wasn't serious, so I left it at that. Well, don’t affect your use too much, just bear with it. Since my children went to school the next morning, it was seven o'clock when I went down, so I asked the front desk if breakfast was available? It’s okay to buy it, but the front desk said that it can’t be used before breakfast time. Forget it, take the kids out to eat. The next morning, I passed by the front desk and asked the front desk, we can eat whatever is available for breakfast. You can also pay, the front desk The young lady told me that I could eat and everything was free of charge. I stayed for many days and passed by the front desk on the fifth day. The front desk asked me if I had registered? You can't go up there without registering. I'm going. I've been here for so many days and you ask me if I've registered? If I don’t register, will you live with me? Another morning when I was sleeping, the guest room aunt just swiped my card into the room without knocking. I didn't even think about leaving a bad review. The most annoying thing was the little girl at the front desk who gave me the store manager's business card after I reported the situation. His store manager called. Isn’t this funny? I am a guest. If I encounter a problem, should I go to their leader myself? After I checked out, the front desk called me and left all my things. I asked you to take them to another store for me. She said yes, but until I left Yanghe, for four or five days, she neither delivered nor gave them to me. They said we won't give it to you, so you can pick it up yourself. It's not a valuable thing, so I don't have to, but through this little thing, I saw what kind of state a hotel staff is like!
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