Hengfeng International Hotel

I came back to Suqian for a few days to do business, and on the last day I stayed at the "Hengfeng International Hotel" near the high-speed rail station. Unexpectedly, such a hotel gave me a "surprise" satisfaction: from welcome to check-in and all services after check-in are worthy of praise👍. Chen Yan at the front desk warmly tracked and delivered the luggage throughout the process, the room boy promptly replenished the room supplies and delivered them to the room on demand, provided dinner service at the restaurant on the third floor of the hotel, and provided on-demand "packing" service at the breakfast bar on the first floor. Xiao Wang's drop-off service was arranged with the assistance of Chen Yan... Every aspect reflects that all the staff of the hotel are working hard to implement the hotel's corporate culture and maintain the hotel's service concept: moving guests with love, touching forever! Thank you again for the warm service provided by all the staff after staying at this hotel. I will definitely stay again in Suqian in the future.

The hotel room was clean, spacious, and had a smart toilet, but I didn't see the massage chair that others had commented on, and they didn't provide nutritious dinner porridge. On the way there, the hotel contacted me and offered to upgrade my room, and asked if I had any special needs. At that time, I felt that the service was very good, and it was a considerate hotel. Check-in was also smooth, especially Oda who was very enthusiastic and took us into the room. , and taught me how to connect to WIFI. The room service staff I met were also very enthusiastic. It should be a good review here, but what happened next was very unpleasant. The so-called upgrade of the room, the coldness increased when entering the door, and half of the windows were facing north. It was blocked. I looked down from the window and saw the construction site below. I asked for a different room and was told that there was no one facing south. I said everything was fine, but I just asked for it to be closer to the other room I booked so that we could take care of each other. There was originally a room that was closer. There were all kinds of excuses about the room, and we had to be divided into two ends. I went to change rooms for the third time, but I was very unhappy and was moved to a closer one. It was delayed for more than 40 minutes, which was very uncomfortable.

The hot and cold water pipes are wrong and the faucets are loose. I don’t know how such a bad hotel can be rated as a five-star hotel.

The software is not worthy of five-star standards

All aspects of hardware and software are available

The village chief sent me to study in a big city. As soon as I arrived in Suqian, I was surprised. There is a Overlord City in Suqian. At night, I wanted to find a hotel to stay overnight. I didn’t expect that the hotel could also provide sleep. This hotel is luxurious, not only luxurious. The owner of the hotel is fine. As soon as the car stopped, he helped me drive the door and take my luggage. The best is a young lady with a sign on her chest that says Chen Yan, which is kind to me. She helped with the luggage, led the way, and took me to the luxurious elevator for free. The young lady is attentive in service, kind, and she can’t cover her face mask regardless of her length. Speaking of the room, that guy, big, a big footbath, I can fit my whole person, but there are too many faucets, I can't figure out which is hot or cold, and the water will come out for a while, and the water will come out for a while. The bed was so big and soft that I couldn't find myself when I lay on it. Fortunately, I came from my village. I was a little uncomfortable. I couldn't see the green crops. I had insomnia! The little sister said, there is breakfast in the morning, that guy, where is breakfast, all kinds of delicacies, it supports me! The restaurant is also very down-to-earth, the kitchen is ping pong, eating food and listening to music! The village chief asked me to learn English, but the restaurant didn't learn it! When I returned to the village, I told the village chief that the village chief was shocked and asked me to bring his daughter out to experience it!

The hotel is very good, the customer manager Wang Jing is very enthusiastic and the service is very good👍

The service staff is very attentive, the high-speed rail free pick-up and drop-off, and delivery of meals when leaving. The two special staff members, Chen Mei and Wang Jing, have been attentive service.

The surrounding area is nothing, it's too desolate. The hotel is good