Orange Crystal Hotel (Suqian Sucheng District Government Store)

I went back to my hometown during the Qingming Festival to commemorate the festival. I checked in on the 7th and checked out on the 9th. It was the first time I met this hotel in more than ten years of traveling. I rarely write hotel reviews, but this incident really made me unhappy. On the morning of the 9th, I caught a flight and left for the airport after checking out at 7 o'clock. About two and a half hours later, I received a call from the front desk during the boarding process. Front desk: "The cleaning lady said she couldn't find the bath towels, floor towels, and umbrellas in the room. Do you know where they are?" Me: "The bath towel and floor towel must be in the bathroom. I haven't used the umbrella and I didn't check if there was an umbrella when I checked in." The front desk actually continued to ask: "I don't know if a friend of yours came and took it away?" I have to say that if you don't believe it, you can check the surveillance. During the two days when I checked in alone, no friends came, and I never took an umbrella out. If you really don't believe it, you can call the police and I will cooperate with you throughout the process. The entire inquiry process lasted for nearly three minutes. Neither the front desk nor I used excessive words. I understand that the front desk performs its job duties as an employee, but the store did not check and confirm at the first time but suspected that the customer had stolen something, which made me very sad. accurate. (During my two-night stay, I only used two bottles of mineral water, a bag of coffee, shampoo and shower gel in the hotel. I did not use any other disposable supplies. I brought my own toothbrush and toothpaste. The breakfast and None of the all-you-can-drink coupons have been used) I have been a Ctrip Platinum and Hyatt Global guest for a long time, and I have stayed at hotels ranging from tens of thousands per night to hundreds per night. This is the first time I was suspected of stealing hotel supplies. It turned out to be a bath towel, floor towel, and umbrella. The total cost of these three items is probably less than 50. Items are really speechless. It is recommended that hotel owners conduct a self-examination on the level of cleaning linens and even on integrity issues, as well as the procedures and methods for handling related services?

這次入住的酒店體驗感拉滿！辦理入住時，前台工作人員態度超熱情，不僅快速辦好手續，還貼心推薦周邊美食。房間打掃得一塵不染，床鋪柔軟舒適，設施也很新，智能馬桶、藍牙音箱一應俱全，住得太舒服啦！ 酒店的環境和服務都很贊！大堂裝修大氣，綠植點綴得恰到好處，讓人心情愉悦。房間空間寬敞，佈置温馨，窗外景色也不錯。早餐種類豐富，中西餐都有，滿足不同口味需求，下次還會選這家！ 不得不誇一下這家酒店，服務太到位了！出行前聯繫客服諮詢，回覆又快又詳細。入住期間，有任何需求都能及時解決。房間乾淨整潔，床品親膚，就是浴室排水有點慢，希望能改進，總體還是很滿意的！

地理位置極佳，交通也很方便，洗衣、有氧、外賣都挺好，酒店環境很不錯，房間很乾凈，前台的服務員服務質量也很好，如果在附近辦事很推薦

服務和硬件都很好， 客房服務: 還有超級大音箱

很不錯的一家酒店，比較有資質，房間環境很不錯，乾淨衞生，早餐也很好吃 環境好。無論是環境還是裝修都非常乾淨和高級，停車也很方便，特別是前台的小姐姐服務非常好，朋友來了我都推薦 下次來還會選擇這家酒店～

設施：很全面 衞生：不錯。很乾凈 環境：環境也不錯 服務：服務也很到位。 總體來説很不錯