A hotel with a very good experience
Although the hotel was opened in 2011, the rooms are very good in terms of performance and facilities, which brings convenience to people🙋. Because it was before New Year's Eve and I wanted to decorate the room, I called the front desk and added a girl who was working that day on WeChat. Miss Shi Limin was very willing to help us decorate and could provide us with balloons. After hearing this, we were very happy 🥳 Before we The room type we booked did not have a lake view, but Miss Shi Limin was very considerate and helped us upgrade the room! ! ! Touched, like it very much. will come again next time.
The hotel is very neat and clean, and the turndown service is particularly good. There are welcome fruits and some snacks. The real world has added this young lady (Miss Shi Limin at the front desk), she is really considerate! I woke up in the morning after checking out today and wanted to take a bath🛀 but there was no hot water! I called the front desk three times but no specific notice was given about the availability of hot water. Then I bothered Ms. Shi Limin again. She said she hadn't gone to work yet, so she would make a call first to help with the matter, and then she would send me a message within ten minutes. He said that because the hotel was full yesterday and there was no hot water supply, he could apply for a later check-out and I could take a hot shower. Okay, I was moved again. The receptionist called me later. It was Miss Shi Limin who came to work and called me to apologize. They also applied for a hand-warmer cup for us because of the hot water. I used to work in a hotel, and I feel that Ms. Shi Limin's service is really good. Within her limited ability, she makes customers feel at home, which is commendable. She is very responsible and patient. Encourage me, your efforts and persistence will become your own shining point 👍 Very considerate to solve the problem for us.
Outstanding
3199 Reviews