View our top-rated 5 Stars hotels in Sunny Beach for your utmost comfort and convenience

Top rated hotels in Sunny Beach

Get inspiration from real travellers to find your ideal stay
Imperial Palace Hotel
3.4/553 Reviews
Never judge a book by the cover. Please avoid at all costs, do not waste your money. The hotel looks amazing from the outside. Rooms are in need of an facelift as are very tiered and the cleaning definitely needs improving. Our main issue was service and no cups or glasses. We arrived and wanted a coffee but they only supply very thin plastic glasses which we thought was quite dangerous and doesn’t make for an enjoyable drink. We went for dinner and found some cups in the dining room, the coffee machine had been turned off and when my husband picked up two cups the manager tried to forcefully remove from his hands which caused us much distress, we were then followed around the hotel by security. We are in our 60s so we were very upset and I wanted to go home. We have never felt so humiliated in our life. At night in the bar again no glasses, only plastic glasses which I did not enjoy our G&T out of. To say the hotel is 5* is a joke. No beach towels provided they had run out but only about 6 were being used around the pool. It’s also the only hotel which charges for the beach sun beds, on the plus side the beach is lovely. We tried to complain to the manager who just said sorry and if we want a proper glass we just need to ask ( which we did and got told we couldn’t have one !!! ) She was most unhelpful. She walked round the pool most days and when I said one day about the evening food she she said Yes Cold !!! Well do something about it, it’s not rocket science to provide decent food. The food is very poor and the evening food was quite inedible and cold, so we had to eat out most days. If the weather hadn’t been so good we would definitely have got a flight home or booked into another hotel.
Helena Sands
4.4/546 Reviews
goes so

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get hotel deals on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • How to get lower prices for hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com's customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

Local Travel Info

Highest PriceNZD 1,431
Lowest PriceNZD 103
Number of Reviews282
Number of Hotels13
Average Price (Weekdays)NZD 396
Average Price (Weekends)NZD 402