MPM Astoria Hotel - Ultra All Inclusive

The accommodation impresses with clean, spacious rooms and friendly, professional staff. Guests appreciate the comfortable beds and modern amenities, including two large pools and a pool bar.

We returned to this hotel, because we had such a good time the first time but it was much different this time, and not in a good way. We checked in at 13.52hrs, 8 minutes before we officially could. They gave us the room key and asked us to return to get our All Inclusive band after 2pm. Fair enough, if not a little jobsworthy. So we returned at just after 2pm and there was a queue. And so we waited for almost 25 minutes, got to the front and the receptionist asked if we could return in 10 minutes? I said no, so she relented and gave us our AI band which took less than 30 seconds. I KNOW its really petty but I was so bemused as to what the issue was! But it left a slightly sour taste. The food is ok, and you wont go hungry. But again, a marked deterioration in the food from last time. Especially the puddings, they dont put out enough serving spoons so they call get clogged up with cake, and it all becomes one big mess. And the puddings were my fave last time! I love how they lock the pool door overnight so you simply can't reserve beds with towels in the early hours, so no 3am bed patrol And they open the door at 9am and there's a relaxed feel as you all enter the pool area and take a bed. If you leave it much later than 10am then you have no chance of getting a bed until later in the day. Over all the drink quality is pretty poor. The soft drinks are incredibly sugary, and it isn't a nice taste. The beer is watered down as you can drink 150 and still stand up. The staff are pretty grumpy and dont engage much which is a shame. I got told off on day 1 for standing at the wrong end of the round pool bar, which didnt please me much! The private beach area is brilliant and the beach bar is a massive plus ( and another reason why we returned here) It's less than a 2 min walk from the hotel and the beach is lovely. Two older lifts which dont hold many and are slow, not too bad for us but would possibly be a nightmare in the height of the season. And the dining area gets rammed quite quickly and lack of seating is evident. Hotel is in a great location smack bang in the middle of everything All in all, its not too bad. Just not as good as it once was in my opinion. As long as you dont expect too much you'll probably enjoy your stay.

I will start with the positives... the room is spotless, the cleaners do and excellent job, rooms done daily, free bottles of water, shampoo shower gel daily. I'm not a fussy eater so food was edible.. temperature of stuff like fries and pizza are stone cold however I did notice a microwave in dinner hall to heat your food up. Drinks? I'm not a massive drinker but I've samples a few drinks and they are not good. I found the only thing that wasn't so bad was the rose wine. Negatives,,, 99% of the staff don't speak English, this might make something to do with the fact that 99% of the guests here are either Romanian or Bulgarian. This time of year it is absolutely freezing at nights so bring a jacket or two, for some reason they kept all patio doors open in dining hall open during all meal times. Literally folk are sitting with winter jackets on and eating their dinner. I'm trying hard to not slate this place as it is very clean but for the money you pay and it states ULTRA ALL INCLUSIVE... their is absolutely nothing ULTRA about it. Personally I think all hotels in this resort are the same so it doesn't matter if you pay £200 or £800... you will get the same anywhere in sunnybeach so bare this in mind when choosing accommodation.