Barcelo Royal Beach Hotel

The hotel is of a good standard and the staff speak good English. In terms of facilities they have 3 out door pool and one in door pool. The beauty section is very good and there 4 types of meat with each sittings of food On the down side it limited for people with disabilities rooms in the room but plus side lots of lifts

We visited in the middle of September and noticed that the peak season was coming to an end. The staff was nice and helpful. The temperatures were fine, ranging from 18 to 24 in the daytime. Neither the indoor or outdoor pools were heated which meant it was too cold to swim in them, for the whole week we saw maybe 10 people in total go in the pool. We had all-inclusive and there was almost constantly food available which was nice. The selections varied some but a lot of things were repeats. The room was fine, it was big and spacious. The cleaners were nice, but I would not describe the rooms as very well cleaned. Superficially they looked fine, but there was a layer of dust on the nightstands and tables, as well as quite dusty under the bed. I also found a hair on the edge of the tub/shower. On the ground floor there was a good range of stores around the hotel, like an outdoor mall. When we visited there was unfortunately few of them that was still open, and we noticed in general that a lot of the stores and booths in sunny beach had closed for the season. Would love to come back a bit earlier so we could experience more of sunny beach. The food at the Chinese restaurant across the street on the Southside of the hotel was great, I would highly recommend.

Staff at this hotel are loverly and friendly, especially Todor with his show on the last night, which is a major plus for this hotel. The food is fine, standard all inclusive buffet with plenty of choice. They have a wide selection of soft (Pepsi branded) and alcoholic drinks available, although as we were at the end of the seasons they had run out of a few options. The hotel itself could do with a refurbishment to bring it up to date. Some areas appear to have been recently upgraded, the sports bar as an example. The rest of the hotel does need refurbished or at the very least some maintenance. Air conditioning units are very loud on the higher settings, pools have loose and missing tiles and are very cold. The spa complex does need a full overhaul as it’s showing its age. Same story with the rooms, they are nice enough but just need refurbished. The biggest issue was my partner getting stuck in the lift. The emergency button in the lift didn’t connect to anything and I had to alert staff after receiving a phone call. Although the staff were nice they didn’t really seem to know what to do which was a little bit worrying leading to a 30/45 minute wait to get the lift door open enough for my partner to jump down as it was stuck between floors. The next day the guest relations manager was very nice and apologised for the issue upgrading our room to a sea view and booking us a complimentary massage. Only other thing to mention is the public toilets and sometimes the corridors have an awful smell.

I have an apartment at the hotel and I must compliment the hotel management on the continued high standard of the grounds, pools, gym, spa area etc. Whenever I arrive I just walk through reception area to the pool area and enjoy the view or have a beer before checking in. The breakfasts also I must compliment on, what a terrific choice and standard with a chef on hand to give choice of eggs also if requested. I am trying to eat healthy but been English/Irish I had to try the large Cumberland sausages - which had a lovely flavour....there were 3 different choices I think, also I watching the breads but had a finish on a croissant.....just lovely view of the lovely pools too - shout out also to Desislava Todarova in the Galaxy office at reception - the Developers and management company whom is very knowledge and just lovely Patrick - Block E

This was my third visit to this hotel and the first time all inclusive which did not disappoint there was always plenty of choice even for the fussy eaters in our party. Staff were very friendly and helpful and I must single out the guest relations manager Todor Georgiev (I apologise if the spelling is wrong) he had a chat with us everyday to ensure we were having a lovely holiday and assuring us if we had any issues or problems he was there to help. There were plenty of beds and umbrellas around the pools and activities if you wanted to join in. Fresh pool towels everyday if you wanted them. Location of the hotel is also great for the beach and shopping and bars

Room nice and spacious, pools are lovely and clean, and the gardens are well kept. The problem this hotel has is that the food is either unavailable or cold and nasty. There are 2 restaurants in the main building, both serving different food, one you can never get into as there are never any tables available the other has plenty of tables but little to no food available, unless you just want a salad, I spoke to the manager in charge and asked if any of the food was going to be replenished as there was still 1.5 hrs of dinner service left, I was told the kitchen needed 5 mins and everything would be replenished. We waited 15 mins and nothing was brought out, we had to leave the hotel and eat out that night. The pool bar puts food out at lunchtime again this is all cold, cold pasta, cold chips, cold burgers, cold chicken it is all left open not covered, so the wasps and the flies have a field day. When we go all-inclusive, we usually have 1 or 2 meals out, but with this holiday, we have ended up eating out most nights. It's a shame the food let's the hotel down as they could do much better

Not a five star hotel, On arrival there were only two family’s so no waiting at reception,passport given and in return we were given our key cards and directed back out of the hotel turn right and look for block A. After a two hundred meter walk we came to the entrance, no offer of help with our baggage. The entrance looks like a block of flats a bit run down and not welcoming, the picture shows the entrance showing a tile that had fallen of the step. There is no reception here or any facilities not even a WC. The apartment was clean but dull ever-thing a brown or beige and a bit dated. Back to the reception due to a lot a of water on the bathroom floor and no toiletries.(toilet rolls). I asked do we have to walk out of the building to get to the main building and security explain the route and which corridors to use, you do come out at the back of the building down a number of stairs then across towards the main building. I asked where are the Restaurant's and do we need wrist bands for drinks, these were over looked because they were busy while booking in. I explained she booked us in and no one was waiting. So reception large bright and clean completely different from the blocks around it. Pool area, sun-beds all gone by 07:30, I’m a early riser and like to read, a lot of guest complain around 10:00am that their is none left, most beds are not used till after lunch. Bar staff work hard and you never wait long to be served, I’m sat near the bar writing this review and all the tables still have last nights drinks on them, these don’t get cleared off till the bar opens at 10am, never seen this at any hotel regardless if five star or not. Pools: two main one’s, both have broken or loose tiles, Aqua-aerobics during the day. Show- time, the stage is small on a patch of grass with what looks like park bench’s. Entertainment poor unless your six or below. Two restaurants both serving the same food, these never seem busy. Food wise I can’t complain plenty choice and cooked fresh. Sports bar(22 tvs): Went watch to watch the Manchester City match, only one of the of the Tv,s showing this, asked for the sound up but the staff like the music channels. Left drink and went across the road to watch. Location: ideal for the beech and shopping,using the back gate. Out of the front door, go left a number of Restaurants with artist on and a short walk to flower street. Has a base great location, as for the five star rating they need to address this and adjust the price accordingly.

Had a fabulous holiday in this beautiful hotel. Amazing staff who couldn't do enough for you and the Guest Relations manager , Mr Todoz Georgiev was extremely welcoming and friendly and always available. The hotel is perfectly situated near to the ***** and beach. The poolside grounds were well maintained with a choice of 3 pools and a great selection of drinks at the poolside bar. The large room was spotlessly clean and tidy with a large bathroom and shower with a balcony overlooking the complex. This is definitely a hotel we would visit again in the future.

went to this hotel 26/07/24 for 7 nights. it is a lovely hotel with friendly staff and lovely facilities, when we arrived we were greeted by Todor Georgiev who explained what the facilities were and where they were situated,any questions or information needed he was only to pleased to help, the rooms were a lovely size and cleaned every day,the lifts are some of the best i have used in a hotel as there was not long to wait for one, we went as a family and every mealtime we had something that we all enjoyed as there was a good choice, the pools were all a good size and kept the granddaughters happy,the poolside snack bar was also first class,