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Top rated hotels in Sumter

Candlewood Suites Sumter
4.1/533 Reviews
I checked into the Candlewood Suites in Sumter SC on 7/19. The room looked great, and I even got an upgrade for my room type. I had to call to the front desk to get pillows, blankets and sheets for the sleeper sofa as there was none in the room for my granddaughters. When I finally got to go to bed, I pulled back the blankets on the bed in the bedroom and there was blood stains on the sheet. We all slept on the sleeper sofa for the night. I called the front desk first thing Saturday morning and informed the front desk with what I had found the night before. They told me they would send housekeeping up when they came in to take care of the situation. Housekeeping arrived and the lady said she was the Supervisor and cleaned the room herself the day before. She claimed she would have never put sheets on looking like that. I informed her of the trash I found in the trashcan under the kitchen sink as well, and it wasn't my trash. She and another cleaner cleaned the bed right away. Meanwhile, the GM Kaitlynn called me in the room and asked what was the problem. I filled her in, and the first thing out of her mouth was we won't be compensating anything on the room. Mind you, I am a Gold Elite member, and I hadn't even asked for compensation. All I wanted was clean sheets on the bed. But, the tone the GM used with me was unacceptable. I will finish out my stay until Friday at the hotel, due to having little ones with me, but next time I am in Sumter SC, I will be staying at another hotel. Like I said, all I was asking for was clean sheets and the GM made it seem that I was looking for a free room.
Tru by Hilton Sumter
4.4/5102 Reviews
This place is so noisy that you can't get a good night's rest. You can hear the people walking up and down the hall and in their room. This is a fairly new property for Hilton, but they were charging luxury hotel rates for that noisy motel. There are no closet to hang your clothes, safe, blanket or microwave in the room. I had two fridges in my room and I wonder why. First and last staying at a Tru by Hilton.
Hyatt Place Sumter/Downtown
4.4/5101 Reviews
The only issue that I had was I was supposed to check in Thursday afternoon but didn't make it due to traveling issues,arrived at 1am Friday morning around 1am and still had to pay for Thursday. even though I was staying for the weekend i really don't think that was fair.
Holiday Inn Express & Suites Sumter
4.2/5101 Reviews
Hotel is under renovation... dust and Nosie.

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