Dawa Hotel and Restaurant

Note: this is about the 5 star hotel. The 4 star is across the street. Positives... the location and incredibly spacious rooms and bathrooms. Less than great: everything else. The light coloured curtains let all the light in ALL NIGHT - the balconies have huge spotlights you cannot turn off, it is appalling. Despite the springs poking out of the mattress I slept comfortably. It is a "5" star hotel but you only get one towel (thin and reeking of bleach). We asked for one more but were refused. The reception staff are incredibly rude, not getting off their phones when we were trying to talk to them. Don't bother with the cafe. We got drinks there every day (there's nothing else in the area). The coffees were fine, but the fresh fruit juice - it was literally two cm of juice in the bottom of the tall glass and ice cubes. The breakfast buffet was nice enough, with fresh and dried fruit but it is strange that a so-called 5 star hotel just has a thermos of hot water, Nescafe and little paper cups.