Novotel Bogor Golf Resort & Convention Center

Novotel Bogor Golf Resort & Convention Center Reviews

Novotel Bogor Golf Resort & Convention Center

Jl. Golf Estate Bogor Raya, Sukaraja, Kec, Sukaraja, IndonesiaView Hotel Details
Novotel Bogor Golf Resort & Convention Center
Novotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention Center
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Novotel Bogor Golf Resort & Convention Center Guest Reviews

4.1/5
Very Good
77 review
Verified reviews
Location4.2
Amenities4.1
Service4.0
Cleanliness4.2
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All Reviews(77)
Positive reviews(74)
Reviews with photos/video(15)
Awesome stay(6)
Negative reviews(3)
shofadr
Deluxe Room 1 King Bed with Bathtub
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Happy, satisfied, content and grateful. Definitely will come back here.
6/9
Aries Traveller
Superior Room 1 King Bed with Balcony
Stayed in Oct 2023
Family
9 review
4.0/5
Very Good
Posted on Oct 8, 2023
Initially they gave us a room that was very loud and noisy. Apparently, that wing was under renovation. We called the hotel and requested a quiet wing. They agreed and moved us to a newer room (on the other side of the wing). If you love nature and tranquility, you will love this hotel. They have spa, bar, pool and mini zoo. The room is quite spacious and it has balcony (with garden/mountain) view.
6/9
NG CIAN THONG
Classic Room with 1 Queen Bed
Stayed in Nov 2023
Family
1 review
3.7/5
Posted on Nov 12, 2023
Is a beautiful place.
Hana Jastiawan
Deluxe Room 1 King Bed with Bathtub
Stayed in Aug 2023
Family
6 review
4.7/5
Amazing
Posted on Aug 31, 2023
Great hotel for spending time with families. The food could’ve been better.
RITJAT TWC
Superior Room with 1 King Size Bed
Stayed in May 2023
Business travelers
5 review
1.7/5
Posted on May 25, 2023
I don’t like this hotel, they allowed loud music like in the club, my room like in discotheque. I complained to the hotel, they do nothing. Don’t stay here!!
Response from Property: Dear Mr. Charip,Warmest Greeting from Novotel Bogor Golf Resort & Convention Center.Thank you for taking your time to share your staying experience with us.We are regret to hear that there were some points of your stay which did not meet your expectation and we would like to express our sincerest apology for the inconvenience experiences that you encountered during your stay with us.It is glad to receive such constructive feedback from you which for sure it will be brought up as concerns that need to discuss with our team and to take necessary action. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve quality of the products and services. We do hope to have the pleasure of serving you again in the future with further improvement.Once again thank you and we are looking forward for your upcoming stay in the near future.Sincerely,Scott WONGeneral Manager
Alma Maria Kalifa
Superior Room with 1 King Size Bed
Stayed in May 2022
Family
3 review
3.2/5
Posted on Aug 10, 2022
WORST EXPERIENCE EVER! They gave me the wrong room even though I already show the Hotel my booking, very disappointed
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Scott WONGeneral Manager
Intan
Superior Room with 1 King Size Bed
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Excellent
Response from Property: Dear Intan,Warmest greetings from Novotel Bogor Golf Resort & Convention Center.Thank you very much for your great feedback, it is essential to our ability to improve our service.We are pleased to hear that you enjoyed your stay with us. We shared your feedback with the entire team and they were delighted to hear such great comments. Thank you for motivating our team and sharing your review. Once again thank you and we are all looking very much forward to welcoming you back soon.Warmest regard,Scott WONGeneral Manager
Lukas
Classic Room with 2 Single Bed
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on May 11, 2024
My honest review I stayed with my family + parents.. the location is quite far from getting off the toll road.. the hotel is very good, suitable for those bringing the family.. However, there are a few things that I would like to input: 1. Towels were not available, I asked for additional towels, until I checked out the goods were never sent. The reason is that towels are out of stock... 5 stars hotel but cannot provide extra towels? 2. Sad breakfast like a budget hotel, the food takes a long time to refill when it runs out... you have to wait around 45 minutes The mini zoo is also quite well maintained, there are cute horses... overall the room is very good, and it must be admitted that the service from the front office to the training level is very friendly... thanks to Nurul who supported my child at the restaurant during breakfast...
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Annjie🍃lvyouVlog
Superior Room 2 Single Bed with Balcony
Stayed in Jan 2024
Friends
4 review
2.5/5
Posted on Jan 7, 2024
Not a pleasant stay experience 1. The balcony is just a broken bench, without the round table in the photo. I originally wanted to enjoy the scenery and drink tea on the balcony. 2. Opposite the balcony is a green ditch + white wall. There is no green plant in the picture. 3. The worst thing is the spa massage package there I made an appointment for 90 minutes, but it only took 75 minutes (the time it took me to finish getting dressed). Before the spa, the employee said that a certain item in the package could not be done because of the lack of products. Normal thinking method - if you do one less project, other projects will take longer to make up for the lack of time. As a result, they directly removed the project, took 15 minutes less, and then charged the price of 90 minutes. When taking a bath, the bath water was drained before the time was up. It was so embarrassing. The whole process felt very impatient and Perfunctory All in all a bad stay experience
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동철
Deluxe Room 1 King Bed with Bathtub
Stayed in Nov 2023
Family
1 review
3.0/5
Posted on Nov 5, 2023
The hotel is old, but the facilities are also old and inconvenient. Bathtubs are useless in rooms with more expensive bathtubs as there is no running water in the bathroom. When I turn on the sink faucet, water sprays everywhere. The water pressure isn't great either. Breakfast was decent but not special. The rooms feel a bit like Ubud and have a traditional Indonesian feel. But I don't want to pay this price again.
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crazybombs
Superior Room 2 Single Bed with Balcony
Stayed in Sep 2023
Friends
7 review
4.2/5
Very Good
Posted on Nov 20, 2023
The room is relatively old. I love the roast beef for breakfast.
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Ĺiyanah
Superior Room 2 Single Bed with Balcony
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Jan 6, 2024
I think breakfast is complete, but the taste of the food is lacking. Fast and friendly service, very calm atmosphere. Swimming pool facilities have been added for children. Next time I'll stay there again.
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Superior Room 1 King Bed with Balcony
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jan 3, 2024
A very pleasant stay. The check-in process was quick, the room was spacious, clean and the bed was comfortable and met my requirements. The hotel environment is beautiful and unique, and the large garden gives people a relaxing and holiday atmosphere. All staff including the front desk, restaurant waiters, concierge, etc. are polite and have no problem communicating in English. The pastries in the bakery are very delicious😋
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Zhuangyiping JINYIguojimaoyi
Superior Room with 1 King Size Bed
Stayed in May 2023
Business travelers
15 review
4.7/5
Amazing
Posted on May 26, 2023
It is a resort-style hotel with lush vegetation and an elegant environment. The floors are not high and the rooms are quite large. The parking is convenient. The hotel service is very good, but the balcony is dusty, and I will stay again.
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6/7
Response from Property: Dear Mr. Zhuangyiping JINYIguojimaoyi,We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott WON General Manager
Dian
Superior Room 1 King Bed with Balcony
Stayed in Jun 2024
Couples
3 review
4.5/5
Great
Posted on Jul 2, 2024
Lots of shady plants like in Bintan
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