The Highlands at Sugar

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1 night

1 room, 2 adults, 0 children

All properties in Sugar Mountain

The Highlands at Sugar

Name: The Highlands at Sugar
Address: 2173 Sugar Mountain Drive, Sugar Mountain, North Carolina 28604, United States, 2173 Sugar Mountain Drive, Sugar Mountain, 28604, United States
Price range: Unbeatable daily deals - quickly find great rates for your ideal stay. And if it's cheaper elsewhere, we'll refund the difference.
Rating: 4

2173 Sugar Mountain Drive, Sugar Mountain, North Carolina 28604, United States

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Amenities

Indoor swimming pool

Sauna

Fitness Room

Private parkingFree

Billiards Room

Table Tennis Room

Children's Playground

Wi-Fi in Public AreasFree

All amenities

Property Description

8.0/10

Very Good

Cleanliness8.0

Amenities8.0

Location8.0

Service8.0

All 100 reviews

Surroundings

Landmarks: J. Douglas Williams Park

(770m)

Landmarks: Bee Branch

(960m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One-Bedroom Apartment

Bedroom 1:1 King bed ● Living Room:1 Sofa bed

Non-smoking

Room Details

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Twin Room

Non-smoking

Private bathroom

Refrigerator

Towels

Room Details

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One-Bedroom Apartment

1 Sofa bed or 1 King bed

Non-smoking

Private bathroom

Refrigerator

Towels

Room Details

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Guest Reviews

8.0/10

Very Good

100 reviews

Verified Reviews

Cleanliness8.0
Amenities8.0
Location8.0
Service8.0

Average for similar properties in Sugar Mountain

Most Mentioned

AI Summary

Exceptional location with great views and proximity to the ski resort. Cozy, spacious rooms and friendly staff. Some noted the need for improved cleanliness in the pool and hot tub areas.

C‍O‍R‍I‍N‍N‍E

May 30, 2025

Love Highlands at Sugar This property is older but we like it's authenticity. The staff is pleasant, the unit is very spacious and the views are spectacular. Its our 3rd visit and we'll be back!

A‍n‍g‍e‍l‍a

May 30, 2025

Beautiful serene Mountain View. Grocery and restaurants within 5 min not walkable but driving. Staff was very friendly. Apartment was very clean and I would definitely recommend

C‍r‍i‍s‍t‍i‍a‍n‍e

March 31, 2025

You have to clean The bathroom was not clean. The room did not look like the one I rented, and the main thing is that the bathroom ceiling had dark stains that looked like mold. Oh, and you have to clean it before leaving the place, which I only found out after I checked in and they gave me a paper saying that I have to clean the fireplace if I use it and take the trash out of the apartment and throw it in a trash can 300 meters away.

A‍n‍a‍l‍y‍n

March 23, 2025

The unit was very spacious and the amenities (pool, hot tub, and game room) convenient and accessible. The location was perfect for us, as we were there to visit the Sugar Mountain Resort (only a couple miles down the road). The unit was not clean at all. Hair in the showers and sinks. Dirty under the beds and couches. The dishwasher was full of dishes from a previous. The walls and floors are old and not maintained. The refrigerator smelled horrible. We only stayed for a few nights and ate at the local restaurants, but the refrigerator smelled horrible, just for using it for keepung our bottled water. We returned one night after night skiing and the refrigerator smelled so bad, we had to turn on the microwave vent to help air out the kitchen.

P‍a‍u‍l

March 14, 2025

If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot.

M‍i‍s‍t‍y

March 18, 2025

Lots of space in the apt but it’s pretty outdated. Need the pullout couch replaced. The pool and pool room appreared very dirty. Would stay there again though for location and size.

j‍a‍m‍e‍s

February 27, 2025

Property was good, but the following need to be addressed: Some dirty pans and dishes. Some pans had buildup on the bottom with no steel or sos pans to clean them. No dishwashing soap to clean dishes or silverware and no silverware basket to put them in the dishwasher. Burners on electric stove did dot fit and were not able to be leveled and only 2 of the burners could be used. The mattress is old and somewhat lumpy. Bedspread did not seem to be clean.

K‍r‍i‍s‍h‍n‍a

February 25, 2025

Gives you the cabin feels. Perfect for a Ski trip! The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 16:00–17:00

Check-out: 08:00–10:00

Front desk hours: [Mon-Sun]08:30–17:00

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Pets

Pets are not allowed

Service animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Number of Rooms: 57

Phone:+1-8288989601

With a stay at The Highlands at Sugar in Banner Elk, you'll be a 3-minute drive from Sugar Mountain Resort and 6 minutes from Sugar Creek Gem Mine. This family-friendly apartment is 11.1 mi (17.9 km) from Grandfather Mountain and 10.2 mi (16.4 km) from Beech Mountain Resort.

Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this apartment include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.

Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Treat yourself to a stay in one of the 57 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with refrigerators, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Frequently Asked Questions

What are the check-in and check-out times at The Highlands at Sugar?

The check-in time at The Highlands at Sugar is 16:00-17:00 and the check-out time is 10:00.

Does The Highlands at Sugar have a swimming pool?

Yes, The Highlands at Sugar has a pool.

Are pets allowed at The Highlands at Sugar?

Unfortunately, pets are not allowed at The Highlands at Sugar.

How much does it cost to stay at The Highlands at Sugar?

Prices at The Highlands at Sugar are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for The Highlands at Sugar?

The cancellation policy for The Highlands at Sugar varies depending on the type of room and booking conditions.

About This Property

Average Price From	NZD491
Hotel Star Rating	3