Best Hotels in Suffolk County, United States

First impression one gets of the hotel is the lobby which is very dark and depressing. It felt like the freight entrance. Second impression, I had to pay in full for my two night stay upon check-in. To me, that's not a very good sign. So, now I'm wondering if I've made mistake. I was looking to stay somewhere convenient but inexpensive as it was just me and I'm not particularly fussy. To the hotel's credit, my room was immaculate and recently updated. I was very pleased with this and expected a restful night's sleep. There was a tv, a coffee maker, a fairly large mini-fridge, and a clock radio along with the usual hotel room furnishings of a dresser, desk, desk chair, armchair, nightstand, etc. The towels were plentiful and thick enough for me and soap and shampoo were provided. However, there are powerful floodlights mounted to the exterior wall above my room's (Room 310) window that poured so much light into my room I thought it was daytime. In fact, it was 1 a.m. I only slept in short, miserable spurts after that. At any time during the night one could easily think he had overslept and a blazing mid-morning sun was shining outside. I could not risk another night without sleep so, despite having paid for a second night, I packed up and left the next day. Is it possible that those lights could be turned off past midnight or could heavy blackout curtains THAT REACH THE FLOOR be added to those room under those lights? I cannot be the only one who has brought this to your attention.

The room is well soundproofed and the bed is quite comfortable. The hotel is in a very good location and has convenient transportation. The facilities are a bit old and the front desk staff has a somewhat cold attitude.

The location is relatively good. There was also a convenience store nearby. I'm happy with my life. Although we stayed for consecutive nights, it was disappointing that there was no cleaning at all after the first night.

Shuttle comes automatically every 15-20 minutes: No need to call. Hotel is less than 5 minutes from airport. Breakfast is superior and included in the rate. This morning I had corned beef hash, a pancake with strawberries/syrup on top and a made-to-order omelet with several ingredients. There is luggage storage if you need to kill time after check out. The television is very large with comfortable bed.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

Fantastic services. On the day of check-out I was not able to get my Uber ride due to some information validation issue with the platform. I was in a haste to get to my next destination and fortunately the hotel staff called a taxi for me and I managed to get to get there in time. Staffs there are friendly and hospitable. Rooms are clean and tidy. I didn’t have any noise problem throughout my stay. The breakfast was good.

The hotel was decent. It is no 5 star hotel but our room was clean, everything worked as it should and the staff was super friendly. Check in and check out were quick and easy. We didn't spend much time in the hotel as we were in Salem most of our stay. The price was great for a place to sleep after a long day out touring. It's only about 20-30 mins from Salem which isn't bad if you want to save some money on a hotel. I know there are several bad reviews especially since most of the amenities listed are not actually available but if you just call ahead they are happy to let you know what is actually available while they work on getting certified to reopen a lot of what they offered after MA lifted all the restrictions.

The hotel room is relatively spacious and tidy. There is a large supermarket nearby. The breakfast is good, because the western breakfast is relatively simple, and the parking lot is $20 per day. You can take the red line subway to Freedom Road, MIT and Harvard University in 7-8 minutes after crossing a bridge.

Location of the hotel couldn’t be beat! It was within walking distance to almost every highlight of Boston. Typically we pick a place to stay with free breakfast but there weren’t many to choose from for the location we wanted. Our room didn’t have a view but that’s to be expected in a downtown area. Also would’ve been nice to have a hot tub or something to sit in at the end of the night. Only random complaint I have was actually the size of the bathroom. This might be a weird thing to complain about but I think because the bathroom was so large and didn’t seem to be heated well and when I did try to take a bath (yes I bathe in hotel bathtubs) it got cold very quickly.  I was disappointed they don’t have all ADA accommodations. The captioning didn’t work for half of the television shows, there were no flashing lights or doorbell for my husband who is deaf. I understand the building is old but it seemed like some of those things probably could be added. We didn’t interact with the staff much. We kept our privacy door hanger at the whole time so I can’t anything about housekeeping except the room was clean when we arrived. Overall the stay was good for the cost. And we would definitely pick this hotel again simply for the location.

The hotel is general, but because it is located near Boston, the price is higher than the average hotel. We booked a suite that allowed four people to stay. As a result, when we checked in, we were given a big bed room for a maximum of 2 people. I immediately contacted Ctrip customer service to reflect this problem. Because this leads to 2 people living in no place. While contacting Ctrip, I made a reservation with the hotel on the spot. Fortunately, the hotel did not have a full room on that day, and there was room available for us to stay. We have 2 suites and we need to add 2 rooms on site. After negotiating with Ctrip, this additional booking fee will be borne by Ctrip. I have booked a lot of rooms in Ctrip, and it is rare to see Ctrip acknowledging its fault, which is praised by Ctrip.