Cambria Hotel Akron - Canton Airport

One reason I booked here was for airport shuttle, which is on their website, yet there was no shuttle service

Close to where we were visiting Dirty bathroom-toilet seat had stains We asked for room service second day-new towels, toilet paper, make beds etc. Staff said they would, then when we returned late in the evening, NOTHING was refreshed and when I called the front desk they apologized they were short staffed and told me I had to come downstairs to get clean towels and toilet paper. What service!

Advertising of this establishment is deceiving. From the pot holed parking lot to the dark, gloomy and dusty ( including non matching smelly furniture) room, it was a horror. Good thing my business there took all day and half the night, so that I could tolerate my stay.

The hotel was in a great area with things to eat nearby. There was also a bar and restaurant inside the hotel which is always a plus. We had to move rooms because our Tv and a few light's weren't working. Once we switched, everything was great. We were placed on the 3rd floor, upon checking out the elevator didn't work so we had to walk down to the front desk

Very professional, friendly, and helpful. Our room was clean and perfect. The staff at night were very friendly and nice.

Had issues two nights in a row with rowdy guest. Cops were called. The front desk guy said it was taken care of. The next same issues occurred. Didn’t sleep two nights in a row. Asked if I wanted to change rooms at 11:30 at night. How about you remove the guest who are causing the disturbance. Not a mother and her child. Poor management. Never called me on this issue. It was brought up to three staff members.

The staff were very pleasant professional and attentive. The property was clean and the food delicious

Coming in the front door to check in there were 4-5 gentleman just outside the door smoking. Immediately greeting me at the desk was a young lady that I expressed my displeasure of entering the hotel thru the smoke, she shrugged her shoulders and made a whatever noise. I drove to the backside entrance to avoid walking through the cigarette smoke. Got to my room and the AC did not work, nor did my fridge. I stood at the counter for about 5 mins and finally an employee came into the building. Not even clocking in first, he helped get my room changed. However, that fridge also didn't work, and I had to ask the desk to place my sons insulin in their staff fridge. The room looked beat up, and not very clean. Bathroom floor was sticky. Curtain was torn and ratty looking. Remote also didn't work. The outside fireplace area was a mess with chairs tipped over and a tarp with other outside items thrown. Nothing appealing or welcoming about this property. Except 2 staff members that i sadly did not get their names, they were pleasant & helpful! I wont stay at this particular hotel when I come to Ohio in the future.