MyContinental Suceava Reviews

Response from Property: Dear Guest, Thank you for taking the time to provide this feedback, but all of the above does not characterize us and things are a little different: 1) The hotel's kitchen is traditional and highly appreciated, and the fact that it is not to your taste, this is something else. 2) In the hotel bar (which does not take the place of an office), guests do not usually take off their shoes and stretch their feet on the table and for this reason you have been warned to adopt an appropriate posture. It's in bad taste. 3) You also received sugar with the hot chocolate you served. Because you put too much, you requested that another one be brought to you. My colleagues served you and when you wanted to offer tips, the answer was that we cannot receive as long as the services offered are not up to your expectations. 4) When you requested the roll of paper from the reception, you received it immediately. 5) In the field of Horeca, we would like to clarify that the bar is intended for the exclusive consumption of drinks and the restaurant for serving meals. 6) When you wanted to have a safe in the room, my colleagues at the reception told you that only the superior rooms and suites have such a thing. 7) Regarding the oil and vinegar supports, there is not one that has flies. You did not mention or draw the attention of the staff about this aspect, but it is probably easier for this untrue thing to be reported in writing. The Continental Hotel team wishes you all the best, Liana BARANAI Front Office Manager

Response from Property: Dear Guest, We are glad that you chose Hotel Continental Suceava and thank you for the time given to this feedback and for the appreciations sent. It is a pleasure to note that you had a pleasant stay and we look forward to seeing you every time you visit our city. Best regards, Liana BARANAI Front Office Manager

Response from Property: Dear Guest, Thank you for taking the time to provide this detailed feedback regarding your recent stay that was not up to your standards. We would have appreciated if all the aspects mentioned and related to the bathroom of the room were mentioned immediately after check-in, because the room could have been changed. The additional blanket can be requested from the reception, where the schedule is 24/24, 7/7. The kitchen of our hotel is traditional and highly appreciated by our guests. Frozen products are clearly mentioned in the menu and they are limited. Our hotel, unfortunately, is not adapted for people with disabilities or locomotor problems. We are sorry that you had to wait for check out. Every guest has the right to a clarification of a situation if it is presented to us and at the same time if it is necessary to make a payment with particularities, it is necessary to wait. The Continental Hotel Suceava team wishes you all the best, Liana BARANAI