Hilton Garden Inn Stuttgart NeckarPark
Latest booking 6 hrs ago
We did a pit stop here to take kids to Mercedes’ museum. It was not a big event weekend so the area was really dead. Hotel reception was friendly but only 1 person manning the desk so it always seemed busy with queues. Bathrooms are functional and clean but given 4 people were staying in the room, body wash and loo roll ran out as they don’t fully replenish items. I understand the whole green thing but at least put enough toiletries in there. Simple little things like this should not require us to have to chase and ask the staff for these. Especially for a Hilton brand. The other odd thing is the toilet has its own room at the hotel room entrance. That’s great, but there is no sink. You have to walk around the whole room to get to the bathroom to wash your hands. We also had dinner at the restaurant downstairs. It charges silly money for every item on your plate. Literally a single portion of salmon is 15 euros (maybe 150g) with nothing else on the plate. If you want a side, you have to pay for that. Same with the schnitzel. Every single item you add to your plate is an additional cost. Staff was fine but the pricing system was ludicrous. We stupidly followed the tripadvisor reviews for the restaurant and the place was pretty dead. We should have eaten at the sports bar outside which was outdoors and has more ambience for possibly the same level of food. Who knows. The only redeeming feature is we got some discount back from this restaurant because of our club member status. We only stayed here for one night so it was sufficient as a clean functional hotel.
Excellent
111 Reviews