Top 5-Star Hotels in Stuttgart

The staff at this hotel are amazing! You can tell they genuinely love their jobs and are just meant to be in hospitality. Two extraordinary individuals stuck out to my family and I - Sarina merz - front desk and Sophia Armandine - host. Thank you for the excellent Germany experience and warm hospitality daily. Would recommend this hotel to anyone!

Due to the pandemic we had to cancel other New Year's Eve plans and chose to stay a bit closer to home. This was an excellent choice! Unfortunately I can't attest to the salon, spa, or pool (all are off our to-do list until Germany's numbers are down), but everything else about this hotel was amazing. Everyone spoke excellent English, were very accommodating, and the restaurant requires a review all its' own (magnificent!!). If we had to find anything that didn't deserve a five-star rating, it would be the streaming service (lost Netflix connection frequently), however, everything else at this hotel made up for that. You couldn't ask for a better location; it's across the street from the Hauptbahnhof, and one block away from more shopping than you can do in a day! Every hotel in the world should offer an ”Olaf”! Olaf is the most outstanding of this hotel's very service-oriented staff; he is everywhere you need him to be right when you need him there!! If we owned a hotel chain, we would be trying to hire him away from the Graf Zeppelin - he's that good!! This hotel also has an elegant cigar bar. Although I'm not into cigars, it's so elegant that I did not mind accompanying my husband there. My husband's exact words were ”this place has the very best cigars I've ever tried, and an exquisite class of whiskey!” And thanks to Olaf, our preferred table was reserved in the restaurant and in the cigar bar every evening; We will definitely return to this hotel! Oh, I forgot to mention.......we've traveled a lot and have been in a lot of hotels; this was the first that offered a WALK-IN closet with ample storage storage! The two sinks in the bathroom, both a tub AND a shower were also a plus....comforts of home! (We were in a junior suite)

We had preciously stayed at the Aloft in Munich, and were impressed enough to choose the Aloft chain again for a recent short visit to Stuttgart. We were not disappointed. The hotel is conveniently located a few steps from the UBahn (one stop from the Hauptbahnhof and a couple of stops away from the main centre) and is part of a new shopping complex with a range of stores and eating outlets. Facilities are modern, clean and well appointed, with spacious rooms and comfortable beds. We were especially impressed with the helpfulness of the reception staff, all of whom went out of their way to look after our needs. One of our party was without vital medication, and hotel reception took the trouble both to identify the best local medical centre to obtain a prescription and to give detailed directions for finding it. We would certainly stay here again for future visits to the city.

The service is ok and the breakfast is rich. But the guest room has to get off the elevator, go through a long passage, and then get on the elevator, which is very troublesome with luggage. In addition, the guest room is long and narrow, so there is a lot of walking from the front desk to the room. Okay, here comes the point. I don’t know what other guests are like, but I was indeed assigned the cemetery view room mentioned in the review. When I opened the curtains, I was frightened.

Good location, nice breakfast, friendly staff

The room has a strange smell as others have said, but overall it's OK. It's only a few minutes away from the airport. There is an airport shuttle bus outside Exist10 on the arrivals floor. There shouldn't be fixed times. You can call the hotel to make an appointment. If you can't contact the hotel on Ctrip, you can contact Ctrip customer service. Handled very well

You’ll never find nicer people working in a hotel than the people here. And the rooms are great. Perfect bed. I have neck pain since a couple of weeks and last night was the first time I slept pain free! The pillows are fluffy, the coffee machine is great - the location. I don’t know what else to say to make it sound real :) but I’ve been here a few times now and I never regret it. Funny how other hotels here in the city are ranked on the same level but the rooms are way below the standard of Jaz and the staff doesn’t compare.

Location: well located, near to shops, malls, restaurants, bars… vibrant area. Room: we had the urban option, spacious, clean, modern, comfortable bed, great shower, sufficient amenities. Front desk service was very helpful. Parking below the hotel was clean, secure and spacious. We didn’t take the breakfast but lots of people were there and it looked good. Will definitely recommend EmiLu hotel to friends and family.

Husband and I went out for dinner and as left a vulgar man insulted us and demanded we pay for his door. We started to ask what was happening but immediately realized this was someone swindling us and walked off. He was a regular white male with a lot of tattoos. When we returned this unidentified man in street clothes was behind the counter and an argument ensued when he demanded payment (of which he could even show a picture). He refused entry and we called the police. Police said there was nothing they can do if we are asked to leave. That employee cussed at us, refused to retrieve items from the room, wore no uniform or badge (everyone else had on red ties and suspenders). His appearance and unprofessional will ensure I never stay near this place.

We did a pit stop here to take kids to Mercedes’ museum. It was not a big event weekend so the area was really dead. Hotel reception was friendly but only 1 person manning the desk so it always seemed busy with queues. Bathrooms are functional and clean but given 4 people were staying in the room, body wash and loo roll ran out as they don’t fully replenish items. I understand the whole green thing but at least put enough toiletries in there. Simple little things like this should not require us to have to chase and ask the staff for these. Especially for a Hilton brand. The other odd thing is the toilet has its own room at the hotel room entrance. That’s great, but there is no sink. You have to walk around the whole room to get to the bathroom to wash your hands. We also had dinner at the restaurant downstairs. It charges silly money for every item on your plate. Literally a single portion of salmon is 15 euros (maybe 150g) with nothing else on the plate. If you want a side, you have to pay for that. Same with the schnitzel. Every single item you add to your plate is an additional cost. Staff was fine but the pricing system was ludicrous. We stupidly followed the tripadvisor reviews for the restaurant and the place was pretty dead. We should have eaten at the sports bar outside which was outdoors and has more ambience for possibly the same level of food. Who knows. The only redeeming feature is we got some discount back from this restaurant because of our club member status. We only stayed here for one night so it was sufficient as a clean functional hotel.