Guest User
September 19, 2022
Cocoon77 in S doesn't even have a company nameplate, contact only via mobile #, neither email nor anything else. No one in Wolframstrasse 39 knows this company. My friend had a booking for an apartment for 2 families. It was impossible to make it clear to the lady, who spoke German poorly, that 2 families with 2 cars were coming at different times. We were the second ones "You're already here" No, we just came. After about an hour of waiting and using our cell phones, a friendly employee came and escorted us to the underground car park. ""Your parking card, please". Yes, from where, please. His general card then opens the parking garage for us. He opened our room with his key, he didn't have a second one. After protesting, we received his. The second bedroom had no window, a catastrophe that shouldn't happen today. My wife couldn't sleep properly for 3 nights. The positive: The apartment was ok, but our nerves were at the end. Conclusion: Never again
Original TextTranslation provided by Google