Very nice gentleman at check-in. Unfortunately, despite advance payment and early check-in, we only got a room in the ba*****t/cellar in the neighboring house. ... felt very much like a second-class customer. Furnishings like grandma's times, but condition was ok except for the mini TV. Bad ventilation defective, bathroom
Unfortunately, the bathroom and laminate in front of it also had their best days behind them. WLAN was a different hotspot than it said. Telephone reception Telekom and Vodafone both very bad thanks to Keller in this case. All in all, despite the very friendly receptionist in this case, who also took the concerns seriously. No, not this hotel chain for me anymore.
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