Cloud No7 Apartments

There is no air conditioning in the room, they provide you 1 fan which is very hot in summer. Also i found cockroach in the room. And there is no ventilation in toliet and bathroom. The customer service is only available within 9-5pm. Parking is quite expensive nearby the public parking cost euro$25/day

The best part in this service apartment is they had a full kitchen so we had cooked a nice breakfast and it has a very huge balcony with nice views. The rooms are nicely designed and chic. I also like the swivel TV so we can watch TV at the bed and on the dining table.

Everything was outstanding, the lady in the reception office was very kind and fast, I got an upgrade to panoramic apt., which was perfect with a big terrace with an amazing view of the whole city. I highly recommend.

Clean room, easy checkin

I really loved the place - super cool apartment. BUT it was 32 degrees outside, no aircondition in the room and no way to cool it down during the night,

I booked my stay weeks in advance, followed the online check instructions the day before check in as instructed. However when I arrived in Stuttgart, the check in office was closed and no one was answering the numbers listed on the office door or on *******. I walked around several streets trying to get info and eventually went to The jaz hotel. The reception tried contacting cloud 7 and indicated that poor communication was a common problem with that company. I then received an email from cloud 7 informed that they were overbooked and putting me in a room at Jaz. I checked in to jaz abc was given a standard room. However my original booking with cloud 7 was for a private apartment with balcony and kitchen. What I got at jaz was not the type of accommodation I wanted or paid for. Still no communication from cloud 7 regarding an apology or a refund. This is absolutely insane and ruined my European vacation