Guest User
January 31, 2023
My family was in town for a funeral. There was mold in the showers, including mold squishing out from under the mat in the shower. The bathrooms were filthy with hair and other grime around the toilets. Smoke began billowing into our rooms from the grills on the ground level below our rooms. Mitesh Patel, General Manager, was argumentative and aggressive and refused to refund the rooms even after the alternate rooms also proved to be equally filthy. His own words were, "I know the rooms are dirty, I’m not making excuses, this is a small village and there are not enough people to clean." The entire experience was awful, we were charged for 3 rooms for 2 nights despite not staying one night in any room. I highly recommend staying at the Tru hotel on the other side of town, it was clean and inviting and all of the staff was wonderful.