Hotels Near Shakespeare Institute - University Of Birmingham in Stratford-upon-Avon

We have just returned from a wonderful overnight stay at Hotel Indigo. Prior to our stay Sophie phoned us to ask what type of room we preferred and asked if we had any questions about our stay. What a fantastic service! Never had this before at any hotel. Checked in by Simon who was really welcoming and helpful,Our modern room was beautiful and spotlessly clean. We had our evening meal in The Woodman restaurant which was exceptional. Breakfast next day was also great. This is a lovely hotel in a very good location and all of the staff are so friendly and efficient. We can’t wait to return.

Once again a fantastic stay at this excellent hotel. Mary as ever brilliant on breakfast, always looks after us and the guests. Highly recommend staying at this hotel and the Du Vin chain. The rooms are fabulous and the team are super helpful. Looking forward to coming back in the near future

This hotel is surprisingly good, opposite the Shakespeare Theatre, out of the Swan Lake on the River Avon, very beautiful, the hotel has free parking, breakfast is order but very delicious, the hotel room is very winding, each room is There is a specific name. The aisle is like a maze. It is very complicated. There is no elevator. I really don't understand. In addition, check in the front desk is in the back door, through a door, walk through the restaurant to get to the front door, in addition to the design is a bit strange, the other is very good, the location is very good.

This hotel is recommended by a local tour guide. The appearance looks inconspicuous. After entering, it is a hotel with a very miniature facility. The hotel lobby is like a living room, which also meets the style of Shakespeare's town. There is a famous saying of Shakespeare's works at the door of each room. Very interesting, The room is small, the facilities are retro, but very clean, the hotel is sitting on the central street of the town, behind is Shakespeare's birthplace, the town itself is not very big, the distance can be reached within walking distance, the most relaxed city in the whole trip, breakfast is cold buffet, Hot food, choose the main dish, pay attention to the coffee is a single charge, this is a little different from other hotel breakfast

We stayed there two nights and there were 4 of us thus two, Deluxe rooms were booked. Absolutely nothing, except the size, was anywhere near Deluxe. The seats of the bar chairs were stained badly. The fridge in the room was empty, not even a bottle of water. When I asked if they had forgotten to fill it, the receptionist, totally disinterested, answered that they didn’t do that anymore and if we wanted a bottle of water, we had to ask for it at the reception. It was free but only on request. The second day we returned from a long day out to find the room and bed not made up and the bathroom exactly as we had left it.. again at the reception, where I was told that that also was only on request. We have stayed in very many hotels this and also in past years but this was just totally at the bottom of the list even though it was one of the most expensive. €1,000 for two nights. There were no lights on the dark path around the hotel.All in all a discrace all round for any hotel, not to mind a, so called luxury hotel… terrible. Booking.com only mentions our favorable comments and that were ..Good beds and pillows and perfect location. Had I read any of the more honest reactions, I would never have chosen this hotel. Hospitality was totally lacking, just as the honesty on the Booking.com site. Sad after many years of loyal use and satisfaction.. very disappointed this year !

The quality has always been stable, the room is neat and clean, this time it directly faces the hotel's own garden, and the view is very beautiful. The type of breakfast remains unchanged, it is still the traditional British breakfast, mushrooms, grilled sausages, bacon, baked beans and scrambled eggs. It’s just that the parking fee has increased this time, to 8 pounds per night. Prices in the UK are generally rising.

Altogether very satisfactory, lovely position for accessing both town and theatre. Excellent food from the bar menu and a very comfortable stay.

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

This hotel is the most cost-effective hotel in my trip to England, very value! The room is large, the bed and pillows are very comfortable, the facilities are complete, the parking is free, and the breakfast is superb! In fact, it should be an old manor transformation, the garden is super large, reminding me of Downton Manor. The little brother at the front desk is super humorous and has a rich expression.