Guest User
April 22, 2024
I paid for 2 people when I travel alone. I asked to increase the heating in the room since it is 1st degree on April 21st 😱, the girl didn't do it. When I returned there was a boy and he took care of it. I had to wait a bit for the room to warm up. Upon my arrival I asked to cancel the reservation for the second day. I made two separate reservations, that is, I brought it forward by one day because I was returning from Luxembourg to Milan, over time I became ill and cold, so I asked to cancel the second day, among other things the cost of the room is €145, which is double that of Sunday, but this is not the case, if one is not well and needs to return there are cases and cases. nothing to do even though you have 24 hours available to put the room back online, they didn't. Negative. In the morning, a group of kids, 15 Ennio, who shouted and played, ran along the corridor at 9 in the morning. No comment from room to room as if they were at home
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