Torrs Warren Country House Hotel

The accommodation provides comfortable, clean rooms with stunning views and traditional furnishings. Guests praise the friendly staff, great value for money, and delicious breakfast. A peaceful, remote location is a highlight.

We originally booked a family room (two joining rooms 1 w/Q bed, 1 w/2 singles) as there were 3 of us travelling (couple & SIL). We were upgraded to The Royal Blue room, their largest suite. SIL was placed in The Bay Front. Rooms were well appointed with everything we needed. Beds comfortable, large windows, seating area, separate walk in shower. After dropping luggage attended the bar for a few beverages. A nice cozy bar area, full of all things Scottish. Felt right at home sipping beverages. There is another quiet room to read a book or listen to music. The dining room (where we had breakfast) off to the side of that room. Maggie was the duty manager and most helpful and informative. She was the perfect host. Could not believe our good fortune booking this hidden gem. Very quiet and enjoyable.

Sadly the pictures are alot better than reality. Our room had not been hoovered and cobwebs on ceiling, large amounts of staining under one of the windows. There were no curtains in our bedroom, just off white blinds, when you pull them down these are badly marked. On the tea tray there is a refillable bottle of water for the kettle as you are unable to fill the kettle with the sink in the toilet, water didn't look fresh, also packet of biscuits on tray was opened and a biscuit out of it. Due to these issues and a mix up with beds we were offered a complimentary drink. The lock on the door was extremely difficult to use and the man on reception said he would need to get maintenance to look at it, which didn't happen during our stay. Heating is centrally controlled, yes there is an electric heater in the room, but isn't ideal as also looked very dusty and old. We went out for dinner and arrived back at 9pm to total darkness (this was a Saturday night) The car park has 2 very small lights attached to the building which don't give off much light., therefor we had to use the torches on our phone to see where we were going. There is no night porter and the front door was not locked, we were going to go to the bar for our complimentary drink, but not to be as no staff left in the building and all lights were out. Upon checking out, I asked when the bar usually shuts and was told about 10pm, woman didn't say anything when I said everything was in complete darkness by 9pm, although could be heard asking another member of staff when she had finished the night before! For some reason it won't let me upload photos I have taken.